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The Castle Hotel

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Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated

Overview of The Castle Hotel

The Castle Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
High Street, Conwy, Wales, LL32 8DB

Explore the area

  • Popular LocationConwy Town Walls2 min walk
  • Popular LocationConwy Castle5 min walk
  • Popular LocationBodysgallen Hall5 min drive
  • AirportAnglesey (VLY)36 min drive

Choose dates to view prices

About this area

Conwy

Located in Conwy, The Castle Hotel is in the historical district and on the waterfront. Conwy Castle is a notable landmark, and the area's natural beauty can be seen at Snowdonia National Park and Llandudno West Shore Beach. Conwy Water Gardens and Bodafon Farm Park are also worth visiting. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's central location.

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Castle - 5 min walk
  • Conwy Sands - 4 min drive
  • Llandudno West Shore Beach - 5 min drive
  • Bodysgallen Hall - 5 min drive

Getting around

  • Conwy Station - 3 min walk
  • Manchester Airport (MAN) - 77 min drive

Restaurants

  • Albion Ale House Cyf - 3 min walk
  • The Archway - 3 min walk
  • The Press Room - 3 min walk
  • The Erskine Arms - 3 min walk
  • Albion Ale House - 3 min walk

About this property

The Castle Hotel

4-star spa hotel, walk to Conwy Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services and dry cleaning. All 27 individually decorated rooms feature free wired Internet and room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include Egyptian cotton sheets and coffee makers.
The Castle Hotel offers 27 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 4-13 for adults and GBP 2-7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per day
Dogs welcome
2 per room (up to 22 lbs/10 kg)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 4 and GBP 13 for adults, and GBP 2 and GBP 7.50 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel Hotel
The Castle Hotel Conwy
The Castle Hotel Hotel Conwy

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 142 out of 238 reviews
5 - Excellent 60%
Rating 4 - Good. 79 out of 238 reviews
4 - Good 33%
Rating 3 - Okay. 15 out of 238 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 238 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 238 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay with friendly staff. Rooms were lovely.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Conwy.Lovey old building, full of character
Stayed 1 night in Oct 2021

4/5 Good

No evening meals avallable and did not know this before booking
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel old school classic style
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historical hotel in the centre of Conwy close to everything
Stayed 3 nights in Sep 2021