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Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated

Guest reviews

4.5 out of 5 Wonderful
194 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationConwy Town Walls2 min walk
Popular LocationConwy Castle5 min walk
Popular LocationBodysgallen Hall14 min drive
AirportAnglesey (VLY)46 min drive

Choose dates to view prices

  • Classic Single Room, 1 Single Bed

    4.3/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsClassic Single Room, 1 Single Bed
  • Classic Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Deluxe Double Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room
  • Deluxe Suite

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite
  • Deluxe Historic Double Room (Four Poster)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Historic Double Room (Four Poster)
  • Deluxe Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Superior Single Room

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsSuperior Single Room
  • Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room

About this area

Conwy

Located in Conwy, The Castle Hotel is in the historical district and on the waterfront. Conwy Castle and Conwy Town Walls are local landmarks, and some of the area's activities can be experienced at Llandudno Swimming Centre and Promenade. Conwy Water Gardens and Bodafon Farm Park are also worth visiting. Spend some time exploring the area's activities, including skiing. Our guests appreciate the hotel's central location.

Visit our Conwy travel guide
Map
Popular Location

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Castle - 5 min walk
  • Llandudno Swimming Centre - 8 min drive
  • Llandudno West Shore Beach - 13 min drive
  • Bodysgallen Hall - 14 min drive

Getting around

  • Conwy Station - 2 min walk
  • Manchester (MAN) - 77 min drive

Restaurants

  • Amelies - 1 min walk
  • Annas Tea Room - 1 min walk
  • Liverpool Arms - 1 min walk
  • Time - 1 min walk
  • 2 The Square - 2 min walk

About this property

The Castle Hotel

4-star spa hotel, walk to Conwy Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services and dry cleaning. All 27 individually decorated rooms feature free wired Internet and room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include Egyptian cotton sheets and coffee makers.
The Castle Hotel offers 27 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 4-13 for adults and GBP 2-7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry-cleaning service

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per day
Dogs only
2 per room (up to 22 lb/10 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 4 and GBP 13 for adults, and GBP 2 and GBP 7.50 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Conwy
The Castle Hotel Hotel
Castle Conwy
The Castle Hotel Conwy
The Castle Hotel Hotel Conwy

Frequently asked questions

Can I cancel my reservation for free at The Castle Hotel and receive a full refund?
Yes, The Castle Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Castle Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Castle Hotel?
As of 14 Aug 2020, prices found for a 1-night stay for 2 adults at The Castle Hotel on 14 Sep 2020 start from £101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 10.00 per pet, per day. Service animals are exempt from fees.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at The Castle Hotel?
Checkout is at 11 AM.
Where is The Castle Hotel located?
Situated on the riverwalk, this spa hotel is within a 10-minute walk of Conwy Town Walls and Conwy Castle. Llandudno West Shore Beach is 2.3 mi (3.7 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.

Guest reviews

Overall score and ratings for The Castle Hotel

4.5
Wonderful
194 reviews
5 - Excellent
108
4 - Good
70
3 - Okay
14
2 - Mediocre
2
1 - Poor
0
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.2
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in the heart of Conwy. Very clean room and staff were very helpful and friendly. There are 2 car parks but they are not very big so that was a slight issue. Breakfast was fantastic however, the extras (tea, coffee, juice and toast) were surprisingly pricey. £3 for2 slices of toast. So as long as you’re prepared for that, you won’t get a shock when the bill arrives.

Stayed 1 night in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food excellent, friendly staff, central location

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend

Great staff lovely clean rooms free parking nice breaky

Stayed 1 night in Feb 2020
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