Title: Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Adults-only beachfront property with 3 outdoor pools ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/06bc549f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![9 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/ecbce665.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/aa2b7a17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![9 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/c8504abc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/9d5a012d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers a paradise escape. Relax on the private beach, book a treatment at Rock Spa, enjoy 9 international restaurants, complimentary water park access, and a swim-up bar with live music. 8.2 Very good ## Popular amenities - - Hot tub - On private beach - Bar - All-inclusive - Pool £337 includes taxes & fees 6 Oct - 7 Oct ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2497638&PinnedHotelID=2497638&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/a372fb43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Gold king bed 9.0 Wonderful 4 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 498 sq ft - Sleeps 2 - 1 King Bed ![Rock Suite Platinum | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/e95f5bb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Suite Platinum ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding 2 bedrooms - 482 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/688c6320.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Royalty Level - Deluxe platinum, 1 king bed 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 482 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/a372fb43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Swim-up King 7.4 Good 3 reviews ### Highlights Balcony Soundproofed Private pool Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom - 498 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Platinum Sky Terrace, one king bed | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/df14cb74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Platinum Sky Terrace, one king bed ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 936 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Gold, two double beds | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/fede6e18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Gold, two double beds ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Blackout curtains Separate bedroom - 463 sq ft - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2500000/2497700/2497638/146a8135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Diamond, one king bed 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning LCD TV Premium bedding Separate bedroom Designer toiletries - 482 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information) ## About the area Located in Puerto Aventuras, Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is next to a golf course and on a private beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playacar Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Xenses Park are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Puerto Aventuras travel guide](https://www.expedia.co.uk/Puerto-Aventuras.dx601363) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50901%2C-87.21203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ong9ZTxIgWn13l6PgX8Gp3uH4x8=) Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710 ### What's nearby - Blu Riviera Maya - 19 min walk - 1.0 mile - Puerto Aventuras Golf Club - 4 min drive - 1.3 miles - Puerto Aventuras Marina - 5 min drive - 1.6 miles - Dolphin Discovery - 5 min drive - 1.4 miles - Oasis Beach - 5 min drive - 1.4 miles ### Getting around - Tulum Intl. Airport (TQO) - 84 min drive ### Restaurants - ‪Faro Gastro Market - ‬5 min walk - ‪Ayami - ‬9 min drive - ‪Bloved Restaurant & Lounge - ‬9 min drive - ‪The Market - ‬11 min walk - ‪Las Brisas - ‬9 min drive ## About this property ### Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Luxury all-inclusive property next to a golf course A free breakfast buffet, free water park access and a nightclub are just a few of the amenities provided at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive. With amenities such as a private beach and sunloungers, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a facial and hydrotherapy at Rock Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The gym offers fitness classes and Pilates classes; other things to do include ziplining, basketball and volleyball. In addition to a swim-up bar and a corner/local shop, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas - Free self-parking and valet parking - Bike hire, 2 outdoor tennis courts and a round-trip airport shuttle (surcharge) - A front desk safe, golf cart on-site and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 577 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes. More amenities include: - Jetted bath, designer toiletries and hairdryers - LCD TVs with premium channels - Balconies, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling ### Land activities Cycling Tennis ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/1000000/450000/447300/447258/83483c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - All-inclusive 7.8 Good 1,002 reviews £324 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=447258&PinnedHotelID=447258&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/37000000/36030000/36023300/36023215/36bd6d05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha - Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 1,314 reviews £246 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=36023215&PinnedHotelID=36023215&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/b056280f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 933 reviews £384 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16173295&PinnedHotelID=16173295&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,557 reviews £291 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=2057731&PinnedHotelID=2057731&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/d9d515df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 489 reviews £219 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/892200/892175/12b3f654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Royal Tulum Adults Only - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 1,054 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=892175&PinnedHotelID=892175&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500646/a356b002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,413 reviews £698 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=61500646&PinnedHotelID=61500646&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,005 reviews £438 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=10489505&PinnedHotelID=10489505&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17570000/17568400/17568314/4326834c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only Kantenah - On private beach - Pool - All-inclusive - Spa 8.8 Excellent 390 reviews £193 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=17568314&PinnedHotelID=17568314&HadPinnedHotel=true®ionId=-1&adults=2) ![OCEANFRONT POOL SWIM UP SUITE | View from room](https://images.trvl-media.com/lodging/1000000/340000/330400/330315/e5f6cd9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only Kantenah - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 450 reviews £361 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=330315&PinnedHotelID=330315&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 coffee shops/cafes - 7 bars/lounges - 9 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Ciao - Dive - Le Petit Cochon - Los Gallos - Toro ### Things to do - 18-hole adjacent golf course - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Basketball - Bicycle rentals - Billiards/pool table - Fitness classes - Free water park - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf lessons - Gym - Hot tub - Karaoke - Nightclub - Pilates classes - Tennis lessons - TV in common areas - Volleyball - Waterslide - Yoga classes - Ziplining ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 50 treatment rooms - Aromatherapy - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per stay Welcoming dogs and cats only 2 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 68 per person (return) - Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Hard Rock Hotel Riviera Maya Adults Solidaridad Hard Rock Riviera Maya Adults Only Hard Rock Riviera Maya Adults Only Puerto Aventuras Hard Rock Hotel Riviera Maya Adults Hard Rock Hotel Riviera Maya Adults Puerto Aventuras Hard Rock Hotel Riviera Maya Adults All Inclusive Hard Rock Hotel Riviera Maya Adults Only All Inclusive Hard Rock Riviera Maya Adults Hard Rock Hotel Riviera Maya Adults Only All Inclusive ## Frequently asked questions ### Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive on 6 Oct 2025 start from £337.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Hard-Rock-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h2497638.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per pet, per stay. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Self-parking and valet parking are free at this property. ### What time is check-in at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Check-in start time: 3:00 PM; check-in end time: 5:30 AM. ### What time is check-out at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Checkout is at noon. ### Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 68 per person applies. ### Are there all-inclusive benefits at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more. ### Where is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive located? > Located in Puerto Aventuras, this beachfront property is next to a golf course and within 2 mi (3 km) of Oasis Beach, Puerto Aventuras Marina and Puerto Aventuras Golf Club. Fatima Bay and Kantenah Lagoon are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 255 8 - Good 102 6 - Okay 77 4 - Poor 29 2 - Terrible 28 ### 10/10 Excellent #### Cesar 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing place ##### Cesar Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Jenny 20 Aug 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities It’s ok if you’re looking for mediocre. The interior of the rooms (there were 8 of us) all looked very old, in the sense of too many coats of paint, loose floor, slanted floor and mildew smell. The amenities were nice. The breakfast buffet was the best. ##### Jenny Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sonnie 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quality dining. Great aesthetics. Friendly staff. Overall very happy with my visit. ##### Sonnie Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Cesar 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Servicio de alimentos muy bueno, los restaurantes a la carta no te limitan a un platillo ni a una sola entrada por noche. La playa es artificial ##### Cesar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carmen 6 Aug 2025 Liked: Amenities Animals around ##### Carmen Stayed 4 nights in Aug 2025 ### 8/10 Good #### Alejandra 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed the adults only side and its exclusivity. I also enjoyed how close the adults only buildings were closed to the spa. In addition, I enjoyed the ability to book activities through the hotel without the fear of getting scammed. Lastly, all the staff was absolutely amazing. I truly would want to come back again and definitely recommend. ##### Alejandra Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Marlee 7 Aug 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness I had a few issues while there but the woman at the Heaven desk called me as much as possible to try and fix the issues. Buffet food not very good but Thai restaurant was good. Pools beautiful and pool bar was nice. The jacuzzi on the beach was very dirty. ##### Marlee Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Merari 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Exelente ##### Merari Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Lura 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pools close too early. 7pm... that sucks... property nice... rooms nice food excellent.. truly all inclusive... beach sucked... small and it was seaweed season so don't go during this time.. I was there at the end of July... alsp be aware of the time share crap... too many people trying to sell a time share... but I will go back... for sure.. ##### Lura Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Nayilah Francesca 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved it! I definitely want to go back! The staff was warm & friendly. ##### Nayilah Francesca Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Paul 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great resort! ##### Paul Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Juan 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was worth it! 5 start resort for sure. Food was amazing ##### Juan Stayed 3 nights in May 2025 ### 8/10 Good #### Aileen Amiscosa De Las 12 Jun 2025 Liked: Amenities, property conditions & facilities different dining options. we were far from the main entertainment. building 1 all adults heaven. staff were great n very friendly! ##### Aileen Amiscosa De Las Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Adrianna Noemi 23 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities So many little inconveniences me & my family dealt with. We won’t be back. ##### Adrianna Noemi Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Dylan 30 Jun 2025 K ##### Dylan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### OMAR 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opción para viajar con familia o en pareja. Muy buena calidad de bebidas y alimentos, playa súper tranquila excelente para niños o adultos mayores. ##### OMAR Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ibrahim 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Huge resort, staff are accommodating. ##### Ibrahim Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Anita 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Resort was even better than the pictures. Amazing staff, very accommodating. ##### Anita Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Alejandro 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable Todo excelente, la comida muy rica, todos muy amables ##### Alejandro Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### YADIRA 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien . Lo único malo que puedo ponerle es que los horaria de los restaurante de la comida cierran muy temprano . A las 3 . O sea hace check in y yo no puedes comer porque todo está cerrado !! Solo algo en la cafetería !! Hay mucha humedad en los cuartos !! Está muy caro para lo que ofrecen !! ##### YADIRA Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Vladimir calimerio 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general es un bonito y espacioso hotel el cual puedo recomendar y visitar nuevamente ##### Vladimir calimerio Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Pedro 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service from all staff. Very good food and services in all restaurants visited so far. ##### Pedro Stayed 1 night in Nov 2024 ### 6/10 Okay #### Joaquin 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A propiedad es muy bonita . Las recámaras un poco pequeñas , pero bien. Lo que es absolutamente terrible es la comida . Desde los alimentos más básicos . Algunos literalmente “incomibles” . ##### Joaquin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ROLANDO 15 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable estadía. ##### ROLANDO Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Shawn 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like did the scenery and how great the staff and everyone was ##### Shawn Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)