Search Resorts in Playhatch

"Friendly, helpful staff. Made the stay enjoyable and easy. Would absolutely stay again!"

"Room could have been better there was someone else left over food in the mini fridge. A panel in the bath room fell off the wall when i opened the garbage can"

"Breakfast was good as always but the room was disappointing"

"Worthy of every penny spent!"

"Breakfast was good but head into Marlow and eat at the Coach instead."

"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness and maintenance, this hotel could be a much better place to stay "

"Very convenient to Heathrow. Google maps recommendation was to bus from terminal two and transfer but we found it more convenient to take the train to terminal five and then it was a short bus ride. Bus stop to and from the airport is right in front of the hotel, which is perfect Very friendly staff and nice rooms. Unfortunately the air-conditioning wasn’t working and it was 30°C in our rooms. The check-in staff should have told us rather than us having to go back down to reception, find fans, and then change rooms late at night. If they had rooms with working AC, why weren’t we given those to start? Once we changed rooms everything was fine again. Assuming they worked out the temperature problems I wouldn’t hesitate to stay there again."

"Arrived late so dinner was just finishing, able to order a coffee, or alcohol. But nothing else the coffee bar had space to sell other items like biscuits or cakes (Perhaps in the future). We wasnt told about a neurovirus outbreak the week before. A couple of guests mentioned it. Which explained why alot of cleaning was going on. Hence the 3 stars in parts of the review. Room was very nice and very clean. Spa again nice, but people allowed to lane swim outside the lane swim area, which was problamatic and 1 guest particularly unpleasant when he got in our way! Can't blame the hotel for his manners but he sbould be directed to the correct part of the pool. Breakfast, all staff very attentive, but let down by quality of products especially the sausages and bacon. Porridge however was excellent. Overall stay was pleasant and would stay again."

"I’ve stayed at this hotel a few times. The location in Windsor is excellent. Everything is within walking distance. The other times I’ve stayed there, I was in the newer annex building. Those rooms are modern and quiet. This time I stayed in the older main building. The view was lovely, but the room had some quirky things about it. Firstly, the floor boards creaked a lot. When my neighbours walked around, I could hear their floor boards too. They seemed to be awake a lot during the night, waking me up. I could also hear them talking. The room didn’t have a small refrigerator, which I missed. I tried sleeping with the windows open but the noise from outside was disruptive. The bed was comfortable and the bathroom was clean and functional but a small stand would have been a good addition to put toiletries on. The breakfast is excellent. The staff were all friendly and very helpful. I will stay there again, but not in the main building."