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"Would definitely recommend this hotel, hotel staff were great and facilities exactly what you would expect and more from a premium hotel. Will definitely stay again next time. "

"Yes"

"The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet. "

"The staff was outstandingly pleasant competent and helpful. The food was excellent. The price was reasonable."

"Room was simple but spacious for our family of 4. It was very far from the main hotel areas though, and lifts being out of order between buildings made it incovenient with a buggy and luggage in tow. The bar and pool areas were lovely. The a la carte restaurant was a bit limited for kids and gluten free options, but was good to also have the option of the buffet style restaurant which was a better plan with children."

"Me and my boyfriend visit this hotel regularly, it nice , reception staff attitude varies, good ambience in the lobby and bar, rooms clean and spacious "

"Absolutely loved our stay at the crazy bear. Staff were wonderful. Hotel was fabulous and we went to the Thai restaurant and the food was great. The whole stay was fabulous. Planning our next visit soon. Thank you for a great weekend ☺️"

"Perfect location. Lovely staff. Comfortable room, but needed a softer pillow. "

"The hotel staff are exceptional, they make you feel welcome. I had a lovely chat with a cleaner as she helped me navigate the corridors to my room, she really went above and beyond. All the staff seemed happy to be working at the hotel. The upgraded room was very spacious and had stunning views from the window."