Planet Ice Coventry

The setting of the hotel and the grounds and the pool are very nice. It has great potential but the place is in need of refurbishing and modernising as it is very dated with some maintenance issues. But the big problem was that the radiator in our room was on full blast and they said they could not turn the heating off without turning the water off for the entire building. They wouldn't move us to another unit and no apology was even offered for the inconvenience. They had no fans and they suggested we go out and buy one. We stayed during a 35 degree heatwave and this was unbearable. Hence the 2*