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Hylands Hotel

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In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access

Overview of Hylands Hotel

Hylands Hotel

2.5 out of 5
Guests rated this property 2.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
151-153 Warwick Road, Coventry, England

Explore the area

  • Popular LocationLady Godiva Statue15 min walk
  • Popular LocationCoventry University17 min walk
  • Popular LocationCoventry Cathedral18 min walk
  • AirportBirmingham (BHX)16 min drive

Choose dates to view prices

About this area

Coventry

Located in Coventry, Hylands Hotel is connected to a shopping centre. National Exhibition Centre (NEC) and Santai Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit West Orchards Shopping and Resorts World Birmingham. Ryton Organic Gardens and Hill Close Gardens are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Lady Godiva Statue - 15 min walk
  • Coventry University - 17 min walk
  • St Mary's Guildhall - 17 min walk
  • Coventry Cathedral - 18 min walk
  • West Orchards Shopping - 19 min walk

Getting around

  • Coventry Station - 9 min walk
  • Birmingham Airport (BHX) - 16 min drive

Restaurants

  • Blue Mango - 12 min walk
  • Kahawa Cafe - 12 min walk
  • Noodle Bar - 13 min walk
  • Inspire - 13 min walk
  • Etna Ristorante - 13 min walk

About this property

Hylands Hotel

Pet-friendly hotel connected to a shopping centre in Coventry with free parking
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. All 61 rooms provide in-room free WiFi, coffee makers and flat-screen TVs. Guests will also find safes and free toiletries.
Hylands Hotel offers 61 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Coventry hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee daily 9:00 AM–10:30 AM: GBP 5 per person
  • 1 restaurant
  • 1 bar

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10, per pet, per night, plus a deposit of GBP 50.0 per stay
Dogs and cats welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 5 per person (approximately)
  • Pet deposit: GBP 50.0 per stay
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hylands Coventry
Best Western Hylands Hotel
Hylands Hotel Coventry
Best Western Hylands COVENTRY
Best Western Hylands
Hylands Hotel Hotel
Hylands Hotel Coventry
Hylands Hotel Hotel Coventry

Frequently asked questions

Overall score and ratings

1.9
Rating 5 - Excellent. 6 out of 200 reviews
5 - Excellent 3%
Rating 4 - Good. 17 out of 200 reviews
4 - Good 9%
Rating 3 - Okay. 30 out of 200 reviews
3 - Okay 15%
Rating 2 - Poor. 53 out of 200 reviews
2 - Poor 26%
Rating 1 - Terrible. 94 out of 200 reviews
1 - Terrible 47%

2.0/5

Cleanliness

2.5/5

Staff & service

2.2/5

Amenities

1.8/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at 2pm and was given key to my room. Went out and came back later at 11pm, to find my room keycard didn't work, but somebody else opened the door from inside, who was now staying in my room! Went back down 2 filghts of stairs to reception, to find out that the hotel had decided to give my room away to someone else(?!), and relocate me to a different room without letting me know. Good job I hadn't left any valuables / personal possessions in that room while I went out. The new room wasn't any better. TV not working, managed to auto-tune it to find some channels, buttons on TV remote didn't work.
Stayed 1 night in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG DO NOT STAY HERE. Property has cockroaches and has mould in the rooms carpets are ripped or very badly stained and hotel is full of prostitutes and drug dealers.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Hotel!The room was absolutely awful, it smelt of smoke as soon as we walked in. It was in massive disrepair. Carpet was filthy and didn't looked vaccumed, it looked as if it had been ripped up. The wallpaper was falling away from the wall. Holes in doors. The bathroom had no working shower, had to request for a new shower head and there was no sink plugs. And there were knickers left on the radiator. Sleeping in the bed was like sleeping on a rock. No TV, it had been removed off the wall, yet they still put the remote on the bed. The place was noisy as hell especially at night, the doors kept swinging/banging when people went through (no door hinges) which would solve that issue. On top of that prostitutes were providing services here which is out of order when this supposed to be a hotel not a brothel. Upon leaving, we was waiting to be greeted on the way out, instead she was hiding in the back telling us to leave the key on the desk and put the rubbish out back. We had no idea where it was and she wasn't going to get off her butt to advise or guide us to where the bin was. They expect customers to clean up the room but the place is a crap hole. It was like they expected us to complain and not have the decency to face us let alone help as long as they got the money! Which I expect they do this to alot of CUSTOMERS. There customer service skills are a disgrace in a hotel industry and to be honest they ought to be ashamed. STAY AWAY! Pay extra go somewhere else
Stayed 1 night in Aug 2021

1/5 Terrible

Disliked: Cleanliness
Not
Stayed 7 nights in Aug 2021