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In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access

Guest reviews

174 reviews
Guests rated this property 2.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLady Godiva Statue15 min walk
Popular LocationCoventry Cathedral18 min walk
Popular LocationCoventry University20 min walk
AirportBirmingham (BHX)23 min drive

Choose dates to view prices

  • Single Room

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Family Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room

About this area

Coventry

Located in Coventry, Hylands Hotel is connected to a shopping centre. National Exhibition Centre (NEC) and Santai Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Resorts World Birmingham and West Orchards Shopping. Looking to enjoy an event or a game? See what's going on at Ricoh Arena or Warwick Racecourse. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's central location.

Visit our Coventry travel guide
Map
Popular Location

What's nearby

  • Lady Godiva Statue - 15 min walk
  • Coventry Cathedral - 18 min walk
  • Coventry University - 20 min walk
  • Coventry Transport Museum - 20 min walk
  • University of Warwick - 17 min drive

Getting around

  • Coventry Station - 7 min walk
  • Birmingham (BHX) - 23 min drive

Restaurants

  • Blue Mango - 12 min walk
  • Noodle Bar - 13 min walk
  • Inspire - 13 min walk
  • Etna Ristorante - 13 min walk
  • Feast Junction - 13 min walk

About this property

Hylands Hotel

Pet-friendly hotel connected to a shopping centre in Coventry with free parking
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. All 61 rooms provide complimentary wireless Internet access, coffee/tea makers and flat-screen TVs. Guests will also find safes and free toiletries.
Hylands Hotel offers 61 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • English breakfast available for a fee daily 9:00 AM–10:30 AM: GBP 5 per person
  • 1 restaurant
  • 1 bar

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10, per pet, per night, plus a deposit of GBP 50.0 per stay
Dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 5 per person (approximately)
  • Pet deposit: GBP 50.0 per stay
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place and guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Best Western Hylands Hotel COVENTRY
Best Western Hylands COVENTRY
Hylands Hotel Coventry
Hylands Coventry
Best Western Hylands
Hylands Hotel Hotel
Hylands Hotel Coventry
Hylands Hotel Hotel Coventry

Frequently asked questions

Can I cancel my reservation for free at Hylands Hotel and receive a full refund?
Yes, Hylands Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hylands Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of GBP 50.0 per stay and a fee of GBP 10 per pet, per night. Service animals are exempt from fees.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hylands Hotel?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Situated in Coventry, this hotel is within 1 mi (2 km) of Lady Godiva Statue and Coventry University. University of Warwick is 2.9 mi (4.7 km) away. Coventry Station is 7 minutes by foot.

Guest reviews

Overall score and ratings for Hylands Hotel

2.0
Guest rating
174 reviews
5 - Excellent
3
4 - Good
17
3 - Okay
30
2 - Mediocre
47
1 - Poor
77
2.1
Cleanliness
2.5
Service and Staff
2.2
Amenities
1.8
Property condition
1.0 out of 5 Terrible
  • Disliked: Cleanliness, staff & service, property conditions & facilities

Nothing was good about the property. It was very dirty and dilapidated. We ended up not staying at the hotel. We had to book another one immediately and they refused to refund the money we paid.

Stayed 2 nights in May 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020
    2.0 out of 5 Poor
    • Disliked: Cleanliness, property conditions & facilities
    Won’t be returning

    Whole place needs a good tidy up and clean. Stair cases were filthy, Corridors stunk of cigarettes. Shower was cold and when reported they offered no room exchange, saying only the maintenance man doesn’t work weekends.

    Stayed 2 nights in Mar 2020
    2.0 out of 5 Poor
    • Disliked: Cleanliness, property conditions & facilities
    Tired & Old - the hotel, not the guests

    This was very much booked as a cheap bed for the night, and it served as that. The whole place is old, basic and in serious need of an update. Bed was quite lumpy. Other guests complained of mold in their bathroom and broken heaters. I cannot recommend

    Stayed 1 night in Feb 2020
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