Terrible Hotel!The room was absolutely awful, it smelt of smoke as soon as we walked in. It was in massive disrepair. Carpet was filthy and didn't looked vaccumed, it looked as if it had been ripped up.
The wallpaper was falling away from the wall. Holes in doors. The bathroom had no working shower, had to request for a new shower head and there was no sink plugs. And there were knickers left on the radiator.
Sleeping in the bed was like sleeping on a rock.
No TV, it had been removed off the wall, yet they still put the remote on the bed.
The place was noisy as hell especially at night, the doors kept swinging/banging when people went through (no door hinges) which would solve that issue.
On top of that prostitutes were providing services here which is out of order when this supposed to be a hotel not a brothel.
Upon leaving, we was waiting to be greeted on the way out, instead she was hiding in the back telling us to leave the key on the desk and put the rubbish out back. We had no idea where it was and she wasn't going to get off her butt to advise or guide us to where the bin was. They expect customers to clean up the room but the place is a crap hole.
It was like they expected us to complain and not have the decency to face us let alone help as long as they got the money! Which I expect they do this to alot of CUSTOMERS.
There customer service skills are a disgrace in a hotel industry and to be honest they ought to be ashamed.
STAY AWAY! Pay extra go somewhere else