Great room, great food, great staff. Absolutely cannot fault them at all. And such good value for money. If you are browsing and are yet to choose, pick here, you won't be disappointed. Hotel was easy to find, only a few minutes off the M6 so ideal as a stop over point on a trip north/south, although I believe is pretty much on the Coast to Coast walk so would be perfect for a stopover on that as well! It's a little bit outside of Shap centre, not that that really matters as there's very little in Shap itself anyway (a Co-op, a couple of pubs, an outoor swimming pool if the signs are to be belived). The staff were great, friendly, helpful, everything that you could want. The room was excellent, we got room 5, which is apparently the best room in the house (although I'm sure they say that to every guest!!) and it really was, gorgeous beamed ceiling, exposed brick wall, recently renovated with a new bathroom and new fixtures/fittings/carpet. We had dinner there and it was excellent, small menu with good home cooked food. Breakfast the next morning was also great, with it being "free" I expected a basic continental, cereal, toast etc, but full english was available as well as cereal, toast, juice, tea, coffee etc. All in all with the bed and breakfast cost, plus our bar / dinner bill, I felt it was exceptionally good value for money as well as being one of the nicest places I've stayed. Thanks very much to the hosts for the warm welcome :)