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"This time around it wasn’t as good as my previous stay at this place, sorry to say but the first room i was given room 410 didn’t have any WiFi, the curtains were broke and wouldn’t close also with the room not having double glazing windows and being level to the busy main road the car noises are so loud and not possible to have a good nights sleep! After i complained about this i was given a room in the main building room 134 on the far side however the WiFi didn’t work properly here either so i wasn’t able to do any work on my laptop also the room wasn’t cleaned properly as the tea cups had lipstick and tea stains from previous customers. The bathroom wasn’t cleaned either the shower drips all night and doesn’t shut off properly and saying it was 3 degrees in the night the heater was turned off even though to the morning! Was a very good nights sleep! The only positive is the spa area is lovely and there lots of parking. "

"In the main the stay was good but we were very disappointed with the room we were offered. This room faced directly onto the pool which was being used from 7.00 am each morning hence we were woken earlier than planned. The noise of the pumps were also an unwelcome distraction while trying to sleep - disappointing when we thought the rest of the hotel was good."

"Fantastic value"

"Lovely large room, well used but clean and everything worked. Friendly helpful staff. Plenty of parking, good internet. Excellent breakfast. Overall great value"

"Very comfortable bed, breakfast was good but understaffed to cope with a busy period on the Sunday - the staff themselves were great - courteous and friendly just rushed off their feet. Monday breakfast was fine. Very good location near the Opera House. Parking was a challenge. "

"so old"

"gym was good, enough for a hotel"

"Nice traditional room."

"Always first class"