Title: Hotel Portella Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=101372300&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Portella Travelers can explore Plaza Espana, then return to enjoy convenient dry cleaning services and start the next morning with a freshly cooked-to-order breakfast ## Photo gallery for Hotel Portella ![Reception - Hotel Portella (Palma de Mallorca)](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/7ac59df6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Portella (Palma de Mallorca)](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/502bf66e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Street view - Hotel Portella (Palma de Mallorca)](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/a6e84b29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms (Mirador Portella) | Terrace/patio - Hotel Portella (Palma de Mallorca)](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/8d376d05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Portella (Palma de Mallorca)](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/b11a2fe1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Palma de Mallorca Old Town, Hotel Portella combines relaxation with convenience. Enjoy the steam room, garden strolls, and high-speed WiFi. The daily manager's reception and coffee shop add value, while the staff consistently earns praise for their helpfulness. VIP Access ## Reviews 10 Exceptional ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £556 includes taxes & fees 23 Mar - 24 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Double Room ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/794cfd3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Smart TV Pillow menu Premium bedding Ceiling fan Hairdryer - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Street view](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/3485b809.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Smart TV Pillow menu Premium bedding Separate bedroom Ceiling fan - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Apartment, 1 Bedroom ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/4bf07bb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Kitchenette Smart TV Pillow menu Premium bedding - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Suite Arab Baths ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/fa3c13e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite Arab Baths ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchenette Smart TV - City view - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds and 1 Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms, Terrace (Santa Clara) ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/abc6c36e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (Santa Clara) ### Highlights Balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchenette Smart TV - City view - 624 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Single Sofa Bed ### View all photos for Suite, 2 Bedrooms (Can Serra) ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/8df0ad8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Can Serra) ### Highlights Soundproofed Air conditioning Heating Smart TV Pillow menu Premium bedding 2 bedrooms Ceiling fan - City view - 495 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Apartment, 2 Bedrooms (Mirador Portella) ![Premium bedding, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101380000/101372300/101372300/1cd844b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (Mirador Portella) ### Highlights Soundproofed Air conditioning Heating Kitchenette Smart TV Pillow menu Premium bedding 2 bedrooms - City view - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Queen Sofa Bed ## You may also like Ad ![Sauna, Swedish massages, Thai massages, sports massages, facials](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2040000/2030500/2030488/db610877_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Convent de la Missio Boutique Hotel GL, Adults Only – Preferred Hotels & Resorts Palma de Mallorca Old Town - Pool - Hot tub - Spa - Free Wi-Fi 9.6 Exceptional 524 reviews £234 includes taxes & fees 8 Mar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Portella.h101372300.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalma-De-Mallorca-Hotels-Portella.h101372300.Hotel-Information) ## About the area Located in Palma de Mallorca, Hotel Portella is in the historical district. Cathedral of Santa Maria of Palma and Plaza Espana are notable landmarks, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Centre Cultural La Misericòrdia and XtremKart are also worth visiting. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails and mountain climbing nearby. [Visit our Palma de Mallorca travel guide](https://www.expedia.co.uk/Palma-De-Mallorca.dx2829) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.56661%2C2.65059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1nTyQzT88UdkVQBU6RO0-7hTa1Q=) Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001 ### What's nearby - ![Mallorca Cathedral featuring a church or cathedral, religious elements and heritage architecture](https://images.trvl-media.com/place/6067351/733fc58e-d91e-4e27-8c08-839cdf95c2d9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria of Palma 2 min walk \- 0.1 miles - ![Cathedral and fountain in Palma](https://images.trvl-media.com/place/2829/ff5bd6bd-e192-40d3-8b39-eb1100ec4c58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo Maritimo 2 min walk \- 0.1 miles - ![Parc de La Mar featuring a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6193915/cb47c45c-8262-4bf5-a725-2de53d275b8f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parc de la Mar 2 min walk \- 0.1 miles - ![Plaza Mayor de Palma showing a square or plaza and heritage architecture](https://images.trvl-media.com/place/6067355/352a1057-574e-4a13-8eb7-b9d2c8cbf933.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor de Palma 6 min walk \- 0.4 miles - Palma Town Hall 3 min walk \- 0.2 miles ### Getting around - Marratxi Pont d Inca Station 13 min drive - Intermodal Station 15 min walk - Palma de Mallorca (PMI) 15 min drive ### Restaurants - The Guinness House 7 min walk - Cappuccino Grand Café At Hotel Mama‘ 4 min walk - CAFÉSPHÈRE Specialty Coffee 5 min walk - Cafè Plaça 3 min walk - Starbucks 4 min walk ## About this property ### Hotel Portella Luxury hotel near Cathedral of Santa Maria of Palma Located close to Plaza Espana, Hotel Portella provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks include: - Cooked-to-order breakfast (surcharge), a computer station and concierge services - Smoke-free property, luggage storage and a banquet hall - Tour/ticket information, a 24-hour front desk and local meal delivery service Room features All guest rooms at Hotel Portella have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Other amenities include: - Heating and ceiling fans - Designer toiletries and hairdryers - Smart TVs with cable channels - Wardrobes/cupboards, a personal chef and children's slippers ## Similar properties ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/70000/63900/63804/3976479a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saratoga Palma de Mallorca Old Town - Pool - Spa - Kids’ pool - Free Wi-Fi 9.2 Wonderful 1,002 reviews £131 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=63804&PinnedHotelID=63804&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite (Island) | Private spa tub](https://images.trvl-media.com/lodging/7000000/6490000/6480700/6480676/69200c32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cort Palma de Mallorca Old Town - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.6 Exceptional 428 reviews £199 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=6480676&PinnedHotelID=6480676&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/9000000/8030000/8022700/8022697/19684838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada Terra Santa Palma de Mallorca Old Town - 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3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=68642597&PinnedHotelID=68642597&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 30 per person)](https://images.trvl-media.com/lodging/18000000/17520000/17512400/17512379/eae287e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sant Jaume Design Hotel Palma de Mallorca Old Town - Pool - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 314 reviews £192 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=17512379&PinnedHotelID=17512379&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/21000000/20080000/20076100/20076079/1fa46720.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ICON Rosetó Palma de Mallorca Old Town - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 493 reviews £118 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=20076079&PinnedHotelID=20076079&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15050000/15045700/15045642/378b0097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BO Hotel Palma de Mallorca Old Town - Hot tub - Spa - Restaurant - Air-conditioning 9.8 Exceptional 462 reviews £149 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=15045642&PinnedHotelID=15045642&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=101372300&PinnedHotelID=101372300&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=101372300,63804,6480676,8022697,78371079) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Things to do - 24-hour gym - Private wine tours - Steam room - Wine tasting room - Winery release events ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station ### Outdoors - Garden - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (81 centimetre wide door) - Tile flooring in room - Wheelchair-accessible path to lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Slippers - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - 24-hour room service - Chef service - Coffee/tea maker - Electric kettle - Free bottled water - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Free local calls - Heating - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 35 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number H5478521 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Portella Hotel Portella Hotel Hotel Portella Palma de Mallorca Hotel Portella Hotel Palma de Mallorca ## Frequently asked questions ### Is Hotel Portella pet-friendly? ### How much does it cost to stay at Hotel Portella? ### How much is parking at Hotel Portella? ### What time is check-in at Hotel Portella? ### What time is check-out at Hotel Portella? ### Where is Hotel Portella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Portella Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 37 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Judith 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazing and this location was perfect for exploring Majorca! ##### Judith Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Yvonne 27 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous hotel Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay. ##### Yvonne Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Gary 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma ##### Gary Stayed 4 nights in May 2025 ### 10/10 Excellent #### Lisa 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay. The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking ##### Lisa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Stefan 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding. ##### Stefan Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Mauricio 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match! ##### Mauricio Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Cynthia 3 Nov 2025 Liked: Cleanliness, property conditions & facilities I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes. - room didn’t have “patio” as advertised - 2 rooms very dark even I requested a bright/light room. Very depressed room. - the spa had no water in the sunken room to relax -the front manager/general manager wasn’t present when we had issues about the bill… no response or communication. Breakfast was very good and housekeeper was clean. Otherwise Portella is overpriced what you get. ![Light in this part of the hotel](https://a.travel-assets.com/ugc/hotel-reviews/390c51aa-c868-430a-9914-4956565fbd8c-1762186181099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No patio, balcony, and dark](https://a.travel-assets.com/ugc/hotel-reviews/5dcd2ffc-76ab-48f9-8adc-d2cabdbdfae4-1762186179900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd9fece6-af33-4dfb-8041-129be4de4306-1762186179266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bettina 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful place, tranquil historic surroundings. The place itself is carefully curated and offers ##### Bettina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Gregory 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing stay! ##### Gregory Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Belinda 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The ##### Belinda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Benjamin Kent 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The energy from the surrounds are enchanting ##### Benjamin Kent Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Angela 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too. ##### Angela Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Fredrik 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great👍 Great Hotel , with great service from everyone working there 👍 ##### Fredrik Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lulu 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel in the centre of Mallorca. Simple yet attention to detail ##### Lulu Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Shari 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable. ##### Shari Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Simone 27 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ein Kleinod in jeder Hinsicht! ##### Simone Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Fabricio 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muchas gracias por todas las atenciones. ##### Fabricio Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Marco 30 Nov 2025 Das Hotel Team war sehr freundlich & zuvo ##### Marco Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marleen 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend. ##### Marleen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maja 25 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal. Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha. ##### Maja Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Holland 27 Nov 2025 ##### Holland Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Crystal 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Crystal Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maria 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emily 6 Sept 2025 ##### Emily Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [BG Hotel Java](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Java.h1121585.Hotel-Information) > > [BQ Amfora Beach Hotel - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-BQ-Amfora-Beach-Hotel.h2232469.Hotel-Information) > > [Ona Palmira Paguera](https://www.expedia.co.uk/Calvia-Hotels-HSM-Madrigal.h2232512.Hotel-Information) > > [Nixe Palace Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Nixe-Palace-Hotel.h110089.Hotel-Information) > > [Hotel Las Arenas](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Las-Arenas.h4732863.Hotel-Information) > > [Flipflop Surfing Playa Apartments](https://www.expedia.co.uk/Calvia-Hotels-Surfing-Playa.h2156351.Hotel-Information) > > [Zel Mallorca](https://www.expedia.co.uk/Calvia-Hotels-Zel-Mallorca.h183032.Hotel-Information) > > [Hotel Palia Tropico Playa](https://www.expedia.co.uk/Calvia-Hotels-Hotel-Tropico-Playa.h4670826.Hotel-Information) > > [Alua Leo Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Alua-Leo.h903186.Hotel-Information) > > [Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection](https://www.expedia.co.uk/Calvia-Hotels-Hotel-Palace-Bonanza-Playa-Resort-SPA-By-Olivia-Hotels.h2775766.Hotel-Information) > > [Hotel Ciutat Jardi](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Ciutat-Jardi.h14631930.Hotel-Information) > > [Hotel Ilusion Calma & Spa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Ilusion-Calma-Spa.h1742736.Hotel-Information) > > [Catalonia Majorica Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Catalonia-Majorica-Hotel.h558518.Hotel-Information) > > [BQ Aguamarina Boutique Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-BQ-Aguamarina-Boutique-Hotel.h1065667.Hotel-Information) > > [Hotel Costa Azul](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Costa-Azul.h1133630.Hotel-Information) > > [Hotel La Torre del Canonigo - Small Luxury Hotels](https://www.expedia.co.uk/Ibiza-Town-Hotels-Hotel-La-Torre-Del-Canonigo-Small-Luxury-Hotels.h1088348.Hotel-Information) > > [Leonardo Boutique Mallorca Port Portals - Adults Only](https://www.expedia.co.uk/Calvia-Hotels-Ocean-Drive-Port-Portals.h1183790.Hotel-Information) > > [Tacande Portals Hotel ](https://www.expedia.co.uk/Calvia-Hotels-Tacande-Portals-Hotel-Adults-Only.h8218303.Hotel-Information) > > [Alua Calvia ](https://www.expedia.co.uk/Calvia-Hotels-Dreams-Calvia-Resort.h42001421.Hotel-Information) > > [HM Isabela - Adults Only](https://www.expedia.co.uk/Calvia-Hotels-Whala-Isabela.h41176800.Hotel-Information) > > [Hotel JS Palma Stay - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-JS-Palma-Stay-Adults-Only.h1133634.Hotel-Information) > > [Aparthotel Fontanellas Playa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Aparthotel-Fontanellas-Playa.h8145262.Hotel-Information) > > [Exe Portals Nous](https://www.expedia.co.uk/Calvia-Hotels-Eurostars-Portals-Nous.h1141781.Hotel-Information) > > [FERGUS Style Palma Beach - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Palma-Beach-Hotel-Apartaments.h66514204.Hotel-Information) > > [Ars Magna Bleisure Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Som-Ars-Magna-Bleisure-Hotel.h34037475.Hotel-Information) > > [Palmanova Beach Apartments by TRH](https://www.expedia.co.uk/Calvia-Hotels-Lively-Mallorca-Adults-Only.h1151642.Hotel-Information) > > [Hotel HM Alma Beach - Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-HM-Alma-Beach-Adults-Only.h2226904.Hotel-Information) > > [Artmadams](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Artmadams.h573836.Hotel-Information) > > [Hotel Eden Palma Playa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Eden-Palma-Playa.h1129489.Hotel-Information) ---