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Hotel Portella

5.0 star property
Luxury hotel with 24-hour fitness centre and steam room

Choose dates to view prices

Photo gallery for Hotel Portella

Terrace/patio
2 bedrooms, premium bedding, minibar, soundproofing
Exterior
Terrace/patio
Reception
Located in Palma de Mallorca Old Town, Hotel Portella combines relaxation with convenience. Enjoy the steam room, garden strolls, and high-speed WiFi. The daily manager's reception and coffee shop add value, while the staff consistently earns praise for their helpfulness.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Spa
  • Room service
The current price is £320
includes taxes & fees
7 Sept - 8 Sept

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite

2 bedrooms, premium bedding, minibar, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
Pillow menu
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (Can Serra)

2 bedrooms, premium bedding, minibar, soundproofing

Family Room, 2 Bedrooms (Can Serra)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • 495 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Double Room

2 bedrooms, premium bedding, minibar, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Street view

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
Separate bedroom
Ceiling fan
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Can Serra Patio)

Family Suite, 2 Bedrooms (Can Serra Patio) | 2 bedrooms, premium bedding, minibar, soundproofing

Family Suite, 2 Bedrooms (Can Serra Patio)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
  • 560 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds and 1 King Sofa Bed

View all photos for Grand Suite Arab Baths

2 bedrooms, premium bedding, minibar, soundproofing

Grand Suite Arab Baths

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • 753 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Premium Suite, 2 Bedrooms (Mirador Portella)

2 bedrooms, premium bedding, minibar, soundproofing

Premium Suite, 2 Bedrooms (Mirador Portella)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
Pillow menu
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 2 Bedrooms (Santa Clara)

2 bedrooms, premium bedding, minibar, soundproofing

Superior Suite, 2 Bedrooms (Santa Clara)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • 624 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Double Room

2 bedrooms, premium bedding, minibar, soundproofing

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Cathedral of Santa Maria of Palma - 2 min walk - 0.1 miles
  • Paseo Maritimo - 2 min walk - 0.1 miles
  • Plaza Mayor de Palma - 6 min walk - 0.4 miles
  • Plaza Espana - 13 min walk - 0.7 miles
  • Port of Palma de Mallorca - 8 min drive - 2.7 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • ‪The Guinness House - ‬7 min walk
  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬4 min walk
  • ‪CAFÉSPHÈRE Specialty Coffee - ‬5 min walk
  • ‪Ca's Caparrut - ‬5 min walk
  • Cafeteria Correos

About this property

Hotel Portella

Luxury hotel near Cathedral of Santa Maria of Palma
Located close to Plaza Espana, Hotel Portella provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and coffee/tea in reception
  • Tour/ticket information, a computer station and a lift
  • Concierge services, a banquet hall and a 24-hour front desk
Room features
All guest rooms at Hotel Portella have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Heating and ceiling fans
  • Designer toiletries and hairdryers
  • Smart TVs with cable channels
  • Wardrobes/cupboards, a personal chef and children's slippers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Private wine tours
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 35 for children
  • Valet parking fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number H5478521
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

Is Hotel Portella pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Portella?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Portella on 7 Sept 2025 start from £319.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portella?

Valet parking is available for EUR 65 per day.

What time is check-in at Hotel Portella?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Portella?

Checkout is at noon.

Where is Hotel Portella located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 5-minute walk of Casa Museo J.Torrents Lladó and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.5 mi (4 km) away. Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

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Hotel Portella Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 25 out of 25 reviews
Rating 8 - Good. 0 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay. The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The energy from the surrounds are enchanting
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
Stayed 4 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great👍

Great Hotel , with great service from everyone working there 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Stayed 3 nights in Sep 2024

10/10 Excellent

Beth

Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Yeonhee

Stayed 1 night in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal. Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.
Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024