Hotel Location was really good because it had the swimming pool and it was really close to the beach. Room were nice and clean. Service was okaish but not the best I ever had. I know that there is a pandemic going on and understand the countries have different rules and regulation but I left the hotel and the only thing that I remember is word "no".
We wanted to exchange our used towels for the pool and it was 30 minutes before the actually time that you could and I got no answer because it wasn't the time.
At the first night we arrived before midnight, we asked to buy some water for the room and it was after midnight, reception send us to a supermarket for water because they stopped serving on the bar which is wrong because if the supermarket that send us was close too.
Normally, I don't tend to book all-inclusive/half boards but I decided to book this time. That was a mistake because the food was not good at all. The buffets were always cold and they were bland or over seasoned. They had different themes every night which excited us but when we tried the food was absolutely disgusting. Our first night was Spanish themed and we were thinking, they are going to make it look and taste beautifully but instead it was a dried piece of fish/meat or a dried bland paella.
Breakfast was cold and not good at all. Oily and not fresh at all.
The rooms dont come with any amenities apart from towels and soap/shampoo.