Palacio Can Marqués

Photo gallery for Palacio Can Marqués

Primary image
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
TV

Overview of Palacio Can Marqués

VIP Access

Palacio Can Marqués

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
calle Apuntadores,15, Palma de Mallorca, Baleares, 7012

Explore the area

  • Popular LocationParc de la Mar4 min walk
  • Popular LocationCathedral of Santa Maria of Palma4 min walk
  • Popular LocationPlaza del Rey Juan Carlos I5 min walk
  • AirportPalma de Mallorca (PMI)22 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Palma de Mallorca

Located near the beach, Palacio Can Marqués is in Palma de Mallorca Old Town, a neighbourhood in Palma de Mallorca. Paseo Maritime and Cathedral of Santa Maria of Palma are notable landmarks, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Ferrocarril de Soller Train Station (Palma de Mallorca) and Marineland Mallorca are also worth visiting.

What's nearby

  • Parc de la Mar - 4 min walk
  • Cathedral of Santa Maria of Palma - 4 min walk
  • Plaza del Rey Juan Carlos I - 5 min walk
  • Palma Town Hall - 6 min walk
  • Santa Eulalia Church - 7 min walk

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Intermodal Station - 17 min walk
  • Palma de Mallorca (PMI) - 22 min drive

Restaurants

  • 13% - 3 min walk
  • Cappuccino Palau March - 3 min walk
  • Restaurant Carmen - 3 min walk
  • Can Rigo - 3 min walk
  • Born8 - 3 min walk

About this property

Palacio Can Marqués

Adults-only Palma de Mallorca hotel in Palma de Mallorca Old Town, walk to Cathedral of Santa Maria of Palma
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, valet parking and spa services.
Palacio Can Marqués offers 13 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.

Languages spoken

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 20-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Merchants

Things to do

  • Fitness centre
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Renovated entire property – January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for EUR 70.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 20 and EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 65 per vehicle
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property registration number L12E7821 / 7821

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palacio Can Marqués Hotel Palma de Mallorca
Palacio Can Marqués Hotel
Palacio Can Marqués Palma de Mallorca
Palacio Can Marqués Hotel
Palacio Can Marqués Palma de Mallorca
Palacio Can Marqués Hotel Palma de Mallorca

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 22 out of 26 reviews
5 - Excellent 85%
Rating 4 - Good. 2 out of 26 reviews
4 - Good 8%
Rating 3 - Okay. 1 out of 26 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 26 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 26 reviews
1 - Terrible 4%

4.9/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, quaint and beautiful space. Staff was incredible. Look forward to returning.
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unpretentious lovely calm oasis with friendly staff who couldn’t do enough
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
initially unaware of room upgrade. Room wonderful, spacious with back up of excellent service from staff. Conveniently located within old town near to Cathedral and myriad of restaurants and shops. Staff welcoming, friendly and eager to help in any way possible. Will consider again if returning to holiday in Palma
Stayed 5 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Palma.
Very pleasant staff. Definitely would recommend this place to anyone. We stayed in the Rose suite and it was perfect. Also had a beautiful balcony.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a super central location. My only wish is if the staff could have given us some good recommendations for restaurants / cafes when we asked, otherwise it was a wonderful place and I would definitely stay again!
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in an excellent position and very high quality staff
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness
Maybe i an being a bit harsh with my rating, especially staff friendliness. On the whole the staff were extremely pleasant. The main thing that let our stay down was service at breakfast on the 2nd morning of our stay. We waited over half an hour and eventually had to seek the waitress out and ask if we could order some eggs. When they eventually arrived they were cold and undercooked. But our main complaint is that the waitress was very offhand to the point of rudeness. Maybe this coloured my impression of the hotel too much but it really was an unpleasant experience. Overall the hotel is in a lovely building and well located. Very clean and beautifully furnished but I expected better views and facilities. A few shortcomings so I think overpriced for what you get .
Stayed 2 nights in Oct 2019

3/5 Okay

Liked: Cleanliness
Disliked: Room comfort
Beautiful Hotel with Issues
Your surroundings at this hotel will be exquisite. The complimentary breakfast in the garden was a highlight for us. We received a warm welcome with cava when we arrived and However, we soon discovered the air conditioning in our room did not work. The temperature in our room was in the 80s and our window was right above a busy street with a row of bars and restaurants so keeping it open meant noise all hours of the night. We called the first night at 2am and they moved us to a new suite and told us they would fix it or move us to a new suite in the morning. The following day maintenance came and we went out on a day trip. When we returned we asked about the air conditioning and was told it was fixed. We went to our room and the window was open. The room was still quite hot. When we left for dinner at 9:30 we stopped at the desk and they turned down the temperature for us. When we returned back to our room at 11:30pm the room was 80 degrees. We called and the desk told us they would turn it down again. When we told them they had already done that they told us they would call us back. At 12:30am we finally got a new room for the night. When we checked out the following morning I said something to the person at the desk about my disappointment in how this situation was handled and was told they had fixed it but must have switched it so the thermostat blew hot air instead of cold. Overall level of service did not match price.
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and interiors. Very helpful and friendly staff. Delicious breakfasts. Located centrally to all the sights of Palma.
Stayed 2 nights in Sep 2019