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"Staff were polite, welcoming, interactive and professional. Bed was comfortable. Room was large, quiet and clean. Restaurant was spacious and food was very good and decent price. "

"Staff very helpful...pub was great"

"Faultless"

"Great location, very friendly and helpful staff, can’t rate them highly enough. The hotel is very well kept and nicely finished. The food is amazing. Rooms are very comfortable and have everything you need. Only minor comment is Bathroom decor could do with a refresh but overall a very nice stay and would highly recommend a visit. "

"Very friendly, helpful and efficient staff."

"Lovely hotel, great staff, lovely food and nice comfy bed and spotless room. Amazing"

"This property is a 1 minute walk to watch the horses train each morning. Its is a 5 minute walk to high street. We stayed here 20 years ago as well, so good to be back. If you want to visit Newmarket, this is a wonderful place to stay! "

"friendly staff. relaxing stay. "

"Staff are very courteous and polite , really helpful amazing bar staff "