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Guest reviews

3.8 out of 5 Good
152 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationRougham Control Tower Aviation Museum9 min drive
Popular LocationPakenham Watermill9 min drive
Popular LocationBury St Edmunds Abbey16 min drive
AirportCambridge (CBG)37 min drive

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  • Suite

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite
  • Economy Double Room

    Room amenities

    • 108 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Double Room
  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Double or Twin Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Single Room (Anex Room)

    Room amenities

    • 108 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room (Anex Room)
  • Junior Suite

    Room amenities

    • 360 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Junior Suite

    Room amenities

    • 360 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite
  • Family Room (For Four)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Room (For Four)
  • Cabin

    Room amenities

    • 232 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsCabin
  • Cabin

    Room amenities

    • 232 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsCabin
  • Basic Double Room, Annex Building

    4.4/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsBasic Double Room, Annex Building
  • Basic Double Room Single Use, Annex Building

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsBasic Double Room Single Use, Annex Building
  • Cabin (Single Use)

    Room amenities

    • 232 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsCabin (Single Use)
  • Cabin (Single Use)

    Room amenities

    • 232 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsCabin (Single Use)
  • Double or Twin Room (Single Use)

    Room amenities

    • 194 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room (Single Use)
  • Economy Double Room Single Use

    4/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsEconomy Double Room Single Use
  • Family Room (Single Use)

    Room amenities

    • Sleeps 1
    • 2 Double Beds
    More detailsFamily Room (Single Use)
  • Family Room (For Two)

    Room amenities

    • Sleeps 2
    • 2 Double Beds
    More detailsFamily Room (For Two)
  • Family Room (For Three)

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    More detailsFamily Room (For Three)
  • Junior Suite (Single Use)

    Room amenities

    • 360 sq ft
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite (Single Use)
  • Junior Suite (Single Use)

    Room amenities

    • 360 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite (Single Use)
  • Standard Double Room (Single Use)

    Room amenities

    • 194 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsStandard Double Room (Single Use)
  • Suite (Single Use)

    Room amenities

    • 312 sq ft
    • Sleeps 1
    • 1 King Bed
    More detailsSuite (Single Use)
  • Family Room (Twin)

    Room amenities

    • Sleeps 2
    • 2 Double Beds
    More detailsFamily Room (Twin)

About this area

Bury St Edmunds

Located in Bury St Edmunds, The Grange Hotel is in an area with good shopping. Wyken Vineyards and Nowton Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ickworth House and Knettishall Heath Country Park. Fuller's Mill Garden and Cotton Mechanical Music Museum are also worth visiting.
Visit our Bury St Edmunds travel guide
View in a map
Popular Location

What's nearby

  • Rougham Control Tower Aviation Museum - 9 min drive
  • Pakenham Watermill - 9 min drive
  • The Abbey Gate - 12 min drive
  • Abbey Gardens - 13 min drive
  • Bury St Edmunds Abbey - 16 min drive

Getting around

  • Thurston Station - 6 min drive
  • AirportLondon (STN-Stansted) - 59 min drive

Restaurants

  • Restaurant and Bar — 1 min walk
  • The Fox - 9 min drive
  • The Old Cannon Brewery - 9 min drive
  • Really Rather Good - 9 min drive
  • Scandinavia Coffee House - 9 min drive

About this property

The Grange Hotel

3-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and spa services. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. All 18 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, hairdryers and ironing boards.
The Grange Hotel offers 18 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee weekends 8:00 AM–10:00 AM: GBP 11.95 for adults and GBP 7.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English
  • Hindi

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in between 3:00 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are available for GBP 10 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 11.95 for adults and GBP 7.95 for children (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel Hotel
The Grange Hotel Bury St Edmunds
The Grange Hotel Hotel Bury St Edmunds

Frequently asked questions

Can I cancel my reservation for free at The Grange Hotel and receive a full refund?
Yes, The Grange Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Grange Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Grange Hotel?
As of 21 Sep 2020, prices found for a 1-night stay for 2 adults at The Grange Hotel on 23 Sep 2020 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Grange Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night.
What time is check-in at The Grange Hotel?
Check-in is from 3:00 PM to 11:30 PM.
What time is check-out at The Grange Hotel?
Checkout is at 11:00 AM.
Where is The Grange Hotel located?
Situated in Bury St Edmunds, this hotel is 2.7 mi (4.3 km) from Rougham Control Tower Aviation Museum and within 6 miles (10 km) of Pakenham Watermill and The Abbey Gate. The Athenaeum and Abbey Gardens are also within 6 miles (10 km). Thurston Station is 22 minutes by foot.
3.8
Good
152 reviews
5 - Excellent
48
4 - Good
55
3 - Okay
31
2 - Poor
14
1 - Terrible
4

4.1/5

Cleanliness

4.2/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with pets, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a last minute 1 night stay the day before. The Grange staff were very helpful when I rang to confirm we would be bringing a dog. On arrival, COVID measures were clearly in place including keys sealed in a bag etc. Room had a dog cushion in it and was a good size. Tea and coffee available in roomThe restaurant had just reopened and we enjoyed a lovely meal and drinks from the bar sitting in the garden. Breakfast was brought to our room - cereal and bacon and egg sandwich. Overall we wish the hotel well and would definitely recommend to fellow dog owners.
Stayed 1 night in Aug 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
£20 to use the house!
bearing in mind the hotel was already paid for in advance, the receptionist asked for another £20! I said that I pay for food as I go and would not need a £20 deposit for any 'incidentals', he seemed to have a problem with this, then stated that I would get the money back in 2 weeks! Isn't that 'hedging'? So who gets the interest on the money? I refused to pay - he then said it was for using the 'house' - i.e. thats the only place you can get wifi and he expected me to pay for the priviledge. I was then called shortly afterwards, telling me I had parked in his wife's car park space! Seriously?! I stay in hotels EVERY week and never have I seen such a "jobsworth". Will not recommended hotel to anybody. They really ought to take some soft-skills training.
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food hotel..
Service was excellent, the food was also great and enough of it and value for money. Will be back again if working in the area and now in the diary of favourites.
Stayed 1 night in Mar 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, room comfort
OK
My accommodation was up a fire escape in an out building, was poorly lit getting there so in pitch black wearing a suit was not impressed with Walking through mud. Room itself was small and uncomfortable. Food was night but only stayed overnight so didn’t really have time to look at anything else
Stayed 1 night in Dec 2019

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