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"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."

"Room was clean enough staff were good and friendly breakfast was ok . Well stocked bar and a good cocktail barman."

"Clean room, welcoming staff"

"Great hotel with great service."

"Excellent location - certaiy no room for complaint there. The staff was also top tier. Excellent all around."

"Excellent location, fantastic view of Tower Bridge, clean cosy room. "

"We enjoyed our stay and found the location ideal"

"All was on point!!"

"This is a hotel that you would book only for the location. Walls are thin, rooms are very tiny (can't even open a suitcase on the floor), there is only a hanging bar for a closet and there is no dresser, just a couple of open shelves beside the desk so I had to keep some clothes in the suitcase which I didn't have anywhere to store out of the way either. The bathroom and shower literally could not be any smaller because there wasn't even room for a door that opened into or out, only a sliding door. My showerhead kept falling off and hitting me in the head even though I informed the hotel on the first day. There is no teapot/coffee pot or any robe/slippers and there is not even a telephone. They only took out the trash and brought a clean towel on the 5th day (I left the next day). I later learned that I could request someone to come and take out the trash, but there is no phone so you have to download an app to do so. They charge for everything. Room is ready and you are an hour early for checkin? Still 20 pounds. Want to instead have them hold your luggage (even though the room is ready)? That will be 10 pounds for each bag. Want to have them clean more than every fourth day (check-in day doesn't count toward that by the way)? That will be another 25 pounds. You get the idea. For those of you who are familiar with Motel 6 in the US, it is similar. The location is handy, but I am afraid that was the only pleasant feature."