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"Staff were very helpful, especially when my husband had a fall in the room. the manager came to the room and stayed until ambulance was called. The first room booked was a standard room via Hotels.com. Upon arrival, found room was unacceptable...very small room with standard double bed, view of building next door. Negotiated better room after paying more."

"Great location on the harbour. Definitely on the shabby side, common areas could use some redecoration and carpets, but the room was nice, clean and spacious. Breakfast was fantastic and the staff were very helpful and courteous. Overall a great place to stay for a few days, we would stay again."

"Very friendly staff"

"It was our dream to visit St.Ives all the way from Japan and we decided to stay at this hotel which reached to our expectation. The quality and atmosphere of the room over looking the beach was impressive. The room and every corner of the hotel was taken care accurately and neatly with the a kind of pride and affection of the owner and staffs. The breakfast was not gorgeous like a modern 5 star hotel, but it was good enough to enjoy the touch of a fresh morning in England. We would love to come back again to reminisce the unforgettable experience we had this time."

"Amazing 4 night stay at Tregenna Castle. Perfect location within easy (but steep) roadway through the castles woodland walk. We paid extra for a sea view and it didn’t disappoint. Large room with comfortable bed. Food was fab… Sunday roast was to die for. 100 % would recommend staying here."

"This was most probably one of the worst hotels I have ever stayed in. We knew as soon as we saw the outside it was going to be grim!!!. The reception guy was nice enough. Firstly he went to put us in a room on the 3rd floor. When i told him i was disabled he moved us to the 2nd floor. Luckily he got the lift working. But what he didnt mention was thst to actually get to the room ypu need to go up 2 flights of stairs. When we finally got to the room the corridor carpet was filthy. Once we entered the room, the room itself was ok. I was too frightened to look at the matress as there was no protecters but after a 9 hour drive all we wanted was a good nights sleep. I then opened the bathroom door and the stench was unbearable id never smelt anything like it. We opened the window wgich did very little.. my friend who suffers from sinus problems was up most of the night with terrible sinuses. I had to spray purfume on my pillow to overcome the smell. Whem we awoke the following day exhausted with headaches as during the night the fire alarms went off twice. We looked at online reviews and read that the smell was septic gas. We were horrified to read that it can actually kill you so we considered ourselfs very lucky . Outside parking reads reserved but we parked for free . We also sneaked 2 dogs in No breakfast facilities or onsite restaurant. Overall Newquay has seriouslly declined so wont be visiting again. Hotel needs to be condemed as its a death trap Do not go"

"Lovely castle. With great views! Room nice however Bathroom in room was a cupboard which let the room down. Breakfast was nice however overpriced for a limited selection, would be nice to have eggs royale for example. Also staff were very mixed on what was and wasn’t gluten free… a vegetarian breakfast was served instead. Not worth £17.50. "

"Lovely stay. Great hotel and location. Room was fantastic as were the staff. Randomly they don’t sell crisps or peanuts at the bar - which I thought was odd. Still a 5 star stay though."

"Everything about this place was nice and fun - staff were super friendly and supportive. Food and drinks were lovely. Location - amazing."