Search Hotels by Firmdale in New York

"Staff are amazing and rooms were very clean. Would definitely recommend and stay here again!"

"Room was good size for the area. People were nice. Location was awesome. View was great. Ice maker worked. No complaints."

"Staff was very friendly"

"What a find!! Right inside Grand Central Terminal, easy indoor access to Metro North trains. "

"service was great"

"Great stay! The rooms were Extremely comfortable & clean! The staff was really friendly and helpful. This hotel offers a great price in Times Square; walk to everything because you’re in the middle of everything! I highly recommend! "

"Staff was friendly and helpful. The location can't be beat!"

"Good choice, near Time Square, Clean, Friendly Staff and a Quiet Room for a good night rest. We did miss coffee/tea available in the room however. First Hotel ever that did not provide this basic amenity. Dr. Hendrik and Sandra Venter New Zealand"

"There are a couple of things I would like to address before you book here. My stay was terrible… not only did I feel like I was racially profiled but I was rudely woken up about 3 times in the middle of the night by phone calls and our tv did not work… when we checked in to the hotel where were heading to our hotel room and we were asked to show our key car amongst about three white family. I understand that the security has to ask to check your key which is fine but it becomes excessive to where every time when I went downstairs no one was asked but me and my partner. Another incident happened when all the seats were taken in the lobby keep in mind it was like 90 degrees outside in the city heat and I’ve been walking alot and I needed to charge my phone I asked the bellhop if I could charge my phone in the lobby he told me i could sit and charge it that was fine it’s when another man in a suit came toward my partner and I and was told to stand up because he didn’t want to the owner of the hotel to see that we are sitting on the floor yet again there was also another family (white) sitting on the floor and nothing was told to them it made us uncomfortable. This is also my second stay here there first time we got asked excessively about our key card but we thought it was normal. Now that this is my second stay I see that it’s targeted. I will not be stay here again…"