Search Hotels by Best Western in New Hey from £49

"Excellent room - large - decent bed (lack of pillows a slight negative - Good breakfast"

"Clean room, great location, helpful staff and decent amenities. Couldn’t cast to the TV and there was no fridge in the room, but hair dryer,"

"Trendy hotel at the airport and was easy to find, there are sign of wear and tear Plenty of choice at breakfast , however the coffee machine was on the blink and the hash browns were overcooked Great shower and comfy bed "

"The hotel is well located. Uptodate and clean. Was abit disappointed with hotel requests, as requested an iron and was told it had to be collected from reception. For the standard of hotel, i would have expected it to be dropped off outside the room. Overall, nice stay. "

"Everything was amazing. Comfy beds, great food and the staff were all wonderful."

"Great hotel. Only negatives were a bit dark everywhere and the hotel was hot "

"First room we were allocated was disgustingly filthy, muld on bathroom wall and floor, peeling ceramic coating on sink ,no sink plug. Carpet stained and bedsheets dis not look to have been changed . On speaking to reception, we were given an alternative room, which was only marginally better Toilet was cracked and coming away from the wall . You can no longer book the complimentary shuttle, it's first come, first served, which results in a chaotic process and long waits Would we stay again? Never in a million years!"

"Terrible beds"

"For the most part the staff were very helpful. I didn't the service received at the front desk/Reception area. I feel since they the first line of service at the hotel, it sets the tone of one's stay at the hotel. Unfortunately as result of that, I have no intentions of returning to the hotel."