"The staff at the reception and breakfast were welcoming and accommodating. Unfortunately the property was old and looks difficult to maintain and the initial room given to us smelt mouldy setting off my hay fever and partners asthma. Reception quickly gave us another room which was better. Shower and breakfast was nice and the stay was overall pleasant."
"The staff at the reception and breakfast were welcoming and accommodating. Unfortunately the property was old and looks difficult to maintain and the initial room given to us smelt mouldy setting off my hay fever and partners asthma. Reception quickly gave us another room which was better. Shower and breakfast was nice and the stay was overall pleasant."
"Unfortunately I was there where a group of children were there for a horse show , no adult supervision, running up and down the corridor’s , banging on doors and shouting . Management tried to stop them, but they carried on until 11.30 pm .
I will definitely go again as a super hotel and spa 😊"
"Unfortunately I was there where a group of children were there for a horse show , no adult supervision, running up and down the corridor’s , banging on doors and shouting . Management tried to stop them, but they carried on until 11.30 pm .
I will definitely go again as a super hotel and spa 😊"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very good break away at Ellesmere Port. Quiet location, seconds off motorway, and walking distance (10 mins) to bus stops & rail station - giving great access to Chester, Port Sunlight & Liverpool.
Bedroom clean with all the usual amenities. Breakfast plentiful. Evening meal choices ok.
Staff all friendly - so a good little break .
Very good break away at Ellesmere Port. Quiet location, seconds off motorway, and walking distance (10 mins) to bus stops & rail station - giving great access to Chester, Port Sunlight & Liverpool.
Bedroom clean with all the usual amenities. Breakfast plentiful. Evening meal choices ok.
Staff all friendly - so a good little break .
nelson
Reviewed September 2, 2018Reviewed September 2, 2018
Lovely staff, food excellent, and rooms very comfortable. The only thing is you can't walk anywhere, and you are a bit stuck on the bypass, but this is no fault of the hotel. Would definitely return, plenty of food options nearby with Subway and Diner, but check the hotels food out, as it was excellent.
Lovely staff, food excellent, and rooms very comfortable. The only thing is you can't walk anywhere, and you are a bit stuck on the bypass, but this is no fault of the hotel. Would definitely return, plenty of food options nearby with Subway and Diner, but check the hotels food out, as it was excellent.
The facilities and food superseded the 3 star rating. The beef on the Sunday dinner was the best beef I’ve tasted. The jacuzzi in the morning looking over a beautiful sun rise has set me up for the week. My new favourite hotel in the area.
The facilities and food superseded the 3 star rating. The beef on the Sunday dinner was the best beef I’ve tasted. The jacuzzi in the morning looking over a beautiful sun rise has set me up for the week. My new favourite hotel in the area.
Mark
Reviewed February 3, 2025Reviewed February 3, 2025
Didn't like confusion when I booked a Premier Inn yet the confirmation was for the Royal Oak that appeared to be close by.
Because I was to meet up with relatives at the Premier Inn it was important that we all be the same hotel. Indian call centre woman was pleasant but unable to clarify and did not email as requested.
Hotel would better be called the "Premier Inn Royal Oak" - as was thankfully found upon arrival.
The work of the cleaning staff will evidently become easier when changes...
Didn't like confusion when I booked a Premier Inn yet the confirmation was for the Royal Oak that appeared to be close by.
Because I was to meet up with relatives at the Premier Inn it was important that we all be the same hotel. Indian call centre woman was pleasant but unable to clarify and did not email as requested.
Hotel would better be called the "Premier Inn Royal Oak" - as was thankfully found upon arrival.
The work of the cleaning staff will evidently become easier when changes...
Lovely stay at Stone Villa. Nothing was too much trouble. Breakfast was delicious, varied and plentiful. The rooms comfortable and spotlessly clean. The lovely hospitality tray which was topped up each day was very welcome after a long day sightseeing. Highly recommended.
Lovely stay at Stone Villa. Nothing was too much trouble. Breakfast was delicious, varied and plentiful. The rooms comfortable and spotlessly clean. The lovely hospitality tray which was topped up each day was very welcome after a long day sightseeing. Highly recommended.
Tricia
Reviewed October 22, 2017Reviewed October 22, 2017