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Palazzo Firenze

4.0 star property
Hotel with free breakfast, a short walk to Spaccanapoli

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Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Rooftop terrace
Lobby sitting area
Classic Double Room | 1 bedroom, minibar, in-room safe, soundproofing
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is £148
includes taxes & fees
22 Jul - 23 Jul

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, soundproofing

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, soundproofing

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 172 sq ft
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples National Archaeological Museum - 20 min walk - 1.1 miles
  • Molo Beverello Port - 2 min drive - 1.4 miles
  • Via Toledo - 3 min drive - 1.4 miles
  • Port of Naples - 3 min drive - 1.0 mile

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 59 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Upscale hotel near Spaccanapoli
Located close to Naples Underground and Port of Naples, Palazzo Firenze provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • A lift, tour/ticket information and a 24-hour front desk
  • Multilingual staff, a front desk safe and smoke-free property
  • Concierge services and luggage storage
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guest rooms at Palazzo Firenze have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with separate baths/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, French, Italian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number IT063049C2WYLNFBCC
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Firenze?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Palazzo Firenze on 22 Jul 2025 start from £147.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Firenze?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Gulf of Naples are also within 1 mile (2 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

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Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 467 reviews
Rating 8 - Good. 150 out of 467 reviews
Rating 6 - Okay. 39 out of 467 reviews
Rating 4 - Poor. 15 out of 467 reviews
Rating 2 - Terrible. 15 out of 467 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vincenzo

Liked: Amenities
Very good stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay here. First class hotel perfectly located 2 minutes from Railway Station and Airport Shuttle bus; an oasis in a poor but safe area but only 5 minutes walk from Old Town. Excellent hotel in every respect.
Stayed 3 nights in May 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and really nice staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good not far from the train station
Stayed 2 nights in May 2025

8/10 Good

Beverley

Liked: Cleanliness, amenities
While we struggled with unlocking the door every night I can say that we had the best Sleeps ever
Stayed 3 nights in May 2025

4/10 Poor

fernando

Disliked: Cleanliness, amenities, property conditions & facilities
The place has a lot of homeless, unsafe to walk at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Very nice hotel with pleasant staff would recommend you to stay there
Stayed 1 night in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel, with a nice small pool area on the rooftop. The rooms, including the bathroom, had ample space. The staff was helpful and professional. The air conditioning was not working as effectively as expected, although the outside temperature was very hot. Our traveling companions were completely without air conditioning the first night, however it was fixed the 2nd night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, and the breakfast excellent
Stayed 3 nights in Feb 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, clean. Good position and great staff. Would have liked tea and coffee in the rooms. But apart from that a fabulous stay.
Stayed 4 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, Breakfast was good. A few chairs in the room would have been helpful.
Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay :)
Stayed 1 night in Jan 2025

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff including the rooftop bartener we so friendly and helpful. I was able to easily walk to the hotel from the train station when I arrived. When leaving, they arranged for a taxi to the airport which I paid for at the hotel. The taxi arrived in minutes. The other 5 hotels we stayed at along the coast did not have a elevator and my son had to carry the luggage up and down the stairs. It was great to have an elevator!
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place, with a glorious breakfast, but in an iffy neighborhood.
Stayed 2 nights in Jan 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot of homeless right around the hotel. Walking in the day seemed ok, but the evening was a bit concerning to put it nicely.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely when you are inside (around the property leaves a lot to be desired). Stayed for 3 nights and had a pleasant stay. Breakfast had good choice of continental and cooked food - the staff however were not very attentive - in fact didn’t speak to us once. The roof pool was empty - probably a bit too early in the season for it. Felt like a bit of an oasis in the midst of rather dodgy area - convenient for the station though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the roof terrace was not available during my stay, would have been nice to be advised of this prior to booking. Wi-fi was a bit intermittent. Overall a very nice hotal, morden and clean interior within a old building and friendly staff.
Stayed 6 nights in Apr 2025

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, area is very dirty , lots of weird people around. But convenient location due to proximity of central rail station.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

We highly recommend your hotel. Staff was friendly and efficient. We would definitely stay here again. One minor issue - the bathroom door squeaked loudly. All in all we tremendously enjoyed our stay. Super location.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to the railway station.
Stayed 1 night in Nov 2024

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Stayed 4 nights in Sep 2024