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Grand Hotel Santa Lucia

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Featured image
Premium bedding, down duvets, in-room safe, blackout curtains
View from Room
In-room dining
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Grand Hotel Santa Lucia

Grand Hotel Santa Lucia

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationLungomare Caracciolo5 min walk
  • Popular LocationCastel dell'Ovo6 min walk
  • Popular LocationPiazza del Plebiscito12 min walk
  • AirportNaples (NAP-Naples Intl.)34 min drive

Choose dates to view prices

About this area

Naples

Located in Naples's Historical Center neighbourhood, Grand Hotel Santa Lucia is in the city centre and near the beach. Port of Naples and Lungomare Caracciolo are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Chiaia and Galleria Umberto. Naples Aquarium and Botanical Garden of Naples are also worth visiting.
Popular Location

What's nearby

  • Lungomare Caracciolo - 5 min walk
  • Castel dell'Ovo - 6 min walk
  • Piazza del Plebiscito - 12 min walk
  • Royal Palace - 15 min walk
  • Teatro di San Carlo - 17 min walk

Getting around

  • Montesanto Station - 6 min drive
  • Piazza Amedeo Station - 18 min walk
  • Naples International Airport (NAP) - 34 min drive

Restaurants

  • Il Pavone — 1 min walk
  • Lievito Madre al mare - 3 min walk
  • Caruso Roof Garden - 4 min walk
  • La Locanda di Robin Hood - 5 min walk
  • Ristorantino dell'Avvocato - 6 min walk

About this property

Grand Hotel Santa Lucia

Romantic Naples hotel in Historical Center, walk to Castel dell'Ovo
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 88 rooms boast jetted bathtubs, and offer WiFi and flat-screen TVs. Guests will also find room service, premium bedding and rainfall showerheads.
Grand Hotel Santa Lucia offers 88 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay-per-view films.

Bathrooms include baths or showers with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and hairdryers. This Naples hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2019.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 20.00 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (969 square feet of space)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated guest rooms – July 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
Up to 55 lbs/25 kg
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 380 out of 720 reviews
5 - Excellent 53%
Rating 4 - Good. 240 out of 720 reviews
4 - Good 33%
Rating 3 - Okay. 62 out of 720 reviews
3 - Okay 9%
Rating 2 - Poor. 28 out of 720 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 720 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great view. Good food. Even if during the CV19 pandemic period... felt very safe there.
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great location. Excellent staff... The view from sea view rooms is just stunning. Overall a great stay.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick stay
We stayed one night in Santa Lucia and our stay was very pleasant. As we arrived late the receptionist directed us to a nearby restaurant (however this was closed when we arrived). We would recommend this hotel for a stay and would visit again.
Stayed 1 night in Aug 2020