Hotel Capri

Photo gallery for Hotel Capri

Primary image
Outdoor pool
View from room
Minibar, in-room safe, desk, free WiFi
Plasma TV

Overview of Hotel Capri

Hotel Capri

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Corso Italia, 212, Sorrento, napoli, 80067

Explore the area

  • Popular LocationSorrento Marina6 min walk
  • Popular LocationPiazza Tasso6 min walk
  • Popular LocationMarina Grande Beach19 min walk
  • AirportNaples (NAP-Naples Intl.)54 min drive

Choose dates to view prices

About this area

Sorrento

Hotel Capri is located in Sorrento City Centre, a neighbourhood in Sorrento. Marina Grande and Sorrento Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Amalfi Beach and Sorrento Peninsula.

What's nearby

  • Sorrento Marina - 6 min walk
  • Piazza Tasso - 6 min walk
  • Sedile Dominova - 7 min walk
  • Deep Valley of the Mills - 8 min walk
  • Marina Grande Beach - 19 min walk

Getting around

  • Sorrento Station - 3 min walk
  • Naples International Airport (NAP) - 54 min drive

Restaurants

  • La Cantinaccia del Popolo - 3 min walk
  • Ristorante Pizzeria Tasso - 6 min walk
  • Bar Ercolano - 6 min walk
  • Ristorante Museo Caruso - 7 min walk
  • Ristorante Zi’ntonio - 7 min walk

About this property

Hotel Capri

4-star Sorrento hotel in Sorrento City Centre, walk to Piazza Tasso
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning and laundry facilities.
Hotel Capri offers 38 air-conditioned accommodations with minibars and a safe. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Languages spoken

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
No pets and no service animals are allowed at this property

Property is also known as

Hotel Capri Sorrento
Capri Sorrento
Hotel Capri Hotel
Hotel Capri Sorrento
Hotel Capri Hotel Sorrento

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 21 out of 47 reviews
5 - Excellent 45%
Rating 4 - Good. 17 out of 47 reviews
4 - Good 36%
Rating 3 - Okay. 5 out of 47 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 47 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 47 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Sorrento. Walking distance from the city center and all of the shops and restaurants. Room was great for the price and air conditions worked great (which can be hard to come by). Great pool and breakfast served each morning. Good value for the price. Only complaint is that the shower is a little small, other than that a perfect stay.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really clean beautifully decorated great facilities , well run, people couldn’t help you enough no matter what you required , and the position of the property was perfect for the centre of sorrento . The people working there were the nicest .
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, hand sanitizer available throughout hotel. Nice pool and deck area. 10 minute walk to city center, close to bus station. Staff friendly. Room had fridge and kettle. We had room facing the garden so was quiet at night. Didn’t even hear fireworks.
Stayed 7 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel - Friendly staff - Parking an issue :(
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central to Sorrento - within walking distance. Friendly staff. Did not like the fact that it did not have onsite parking and parking was quite expensive.
Stayed 1 night in Oct 2021

4/5 Good

Stayed 4 nights in Aug 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but very noisy
The room was big and clean. Wifi was strong and they even have some English channels. Breakfast was good with wide spread of varieties. Staff were friendly but not warm and welcoming. Our room was facing a church and the church bells charmed loudly several times from 7am to 8.30am which woke us up. There were loud chattering from the church goers which makes it impossible to sleep in. To stay in this hotel, please ask for a room that is NOT facing the church or the main road.
Stayed 3 nights in Oct 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, central to everything
The hotel was on the main downtown street and at first glance I was concerned about the traffic and noise. I was pleasantly surprised after my first night in that I didn't hear any noise or feel crowded at all. The hotel was close to everything and we walked everywhere. Restaurants, shopping, train station....everything was close and convenient. The hotel was clean and inviting. Our room had a balcony overlooking the pool which was great for morning coffee or evening relaxation. Breakfast each morning was plentiful with traditional items and the staff were fantastic. I'd definitely stay at Hotel Capri again and cannot wait to return to Sorrento.
Stayed 3 nights in Sep 2017

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is rude.
The front desk staff rolled her eyes and was very unpleasant. The street in front of hotel is very noisy.
Stayed 4 nights in Sep 2017

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing service!
Very unfriendly check in! My husband was returning the rental car and we had so many bags I asked if they had a cart, was told no and was given a hand to the lift but then left on my own to get all our stuff to the room. The next morning I saw the cart in reception! Our soap dish was never cleaned and they didn't give us new soap, shampoo etc. On day 3 I intercepted the cleaning lady and took soap shampoo etc. The man in the breakfast room scolded me for asking if they had honey! Breakfast is beneath par, juices are about to go off, the fruit is awful, no bowls at the fruit and yoghurt stand (I was also scolded for asking where they were), the lemon olive oil was empty for 3 days before being replaced! Pepper was a few corns with no grinder! We asked to have our a/c turned up but it never was, remained at 21 degrees, heard other guests complain about it being cold. Towels were not replaced daily!! Overall bad customer service and bad food, would not return!
Stayed 4 nights in Sep 2017