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Metropole

Photo gallery for Metropole

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Metropole

Metropole

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Via Nastro Verde, 2, Sorrento, 80067

Explore the area

  • Popular LocationBaths of Queen Giovanna17 min walk
  • Popular LocationMarina Grande Beach6 min drive
  • Popular LocationSorrento Lift7 min drive
  • AirportNaples (NAP-Naples Intl.)67 min drive

Choose dates to view prices

About this area

Sorrento

Located in Sorrento, Metropole is near the beach. Sorrento Marina and Sorrento Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Fornillo Beach.

What's nearby

  • Baths of Queen Giovanna - 17 min walk
  • Bastion of Parsano - 2 min drive
  • Villa Comunale Park - 4 min drive
  • Marina Grande Beach - 6 min drive
  • Sorrento Lift - 7 min drive

Getting around

  • Sorrento Station - 4 min drive
  • Naples International Airport (NAP) - 67 min drive

Restaurants

  • Metropole — 1 min walk
  • Metropole Snack Bar — 1 min walk
  • Bougainvillea - 18 min walk
  • Cafe Latino Sorrento - 19 min walk
  • La Favorite 'o Parrucchiano - 19 min walk

About this property

Metropole

3-star hotel near Marina Grande Beach
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, self parking and concierge services. All 53 rooms offer free WiFi, room service and flat-screen TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
Metropole offers 53 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 11 lbs/5 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night.
Cots (infant beds) are available for EUR 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Metropole Hotel Sorrento
Metropole Sorrento
Metropole Hotel
Metropole Sorrento
Metropole Hotel Sorrento

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 0 out of 19 reviews
5 - Excellent 0%
Rating 4 - Good. 10 out of 19 reviews
4 - Good 53%
Rating 3 - Okay. 3 out of 19 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 19 reviews
2 - Poor 26%
Rating 1 - Terrible. 1 out of 19 reviews
1 - Terrible 5%

3.7/5

Cleanliness

3.3/5

Staff & service

3.1/5

Property conditions & facilities

3/5 Okay

Stayed 5 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service
Sorrento escape
Lovely staff in a cosy location just about Sorrento. Views on the walk into town are amazing. Hotel may need a little updating but it is ideal for a relaxing getaway, with a nice pool and terrace area.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER BOOK A ROOM HERE
A very arrogant man on reception told us on arrival that the manager had rung and told us he had put us in Hotel Spicy down the road. HE HADN'T. Hotel Spicy had no restaurant or swimming pool and was not acceptable. I booked the Metropole on 5th June and had paid in full. Again the manager denied this. I am in the proccess of claiming the money back on my credit card. The whole attitude was rude and offensive. It was 8.30 in the evening and we were left to try and find another hotel for four people that wasn't "Spicy". I had had no phone calls or emails from the Manager of the Metropole he lied. He ended up saying I had phoned him and requested Hotel Spicy. I'd never heard of it. The price for Spicy was strangely the same as the Metropole although it was not of the same standard. We went to the Capodomonte just down the road eventually - it was wonderful!! Give the Metropole a miss!!!

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
the hotel is located in a convenient area to the highway. But not in the town. We had a car so this was no problem. The bed was hard but the room was very clean. Overall the hotel was good for the low price.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. The staff was great.
because it is an older hotel it is different. But overall it was comfortable and the staff where awesome!