Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Excellent Mumbai Hotel

Posted 10-Sep-2016
Excellent hotel to stay at while visiting the bustling city of Mumbai. From the moment you arrive at the entrance the staff are eager to help and offer that personal touch, with every member of staff you pass addressing you and wishing you a good day .. something which is lacking in a lot of hotels. The rooms are first class with them being spacious, well equipped and spotlessly clean each day, with the king size bed being very comfortable. After spending my days working and then experiencing the hustle and bustle of the Mumbai traffic, the hotel provides the sanctuary of calmness some people may need. The multiple restaurants within the hotel offer first class food and service as you would expect, with world class food being offered wherever you decide to dine. I would definitely recommend this hotel to anyone visiting Mumbai and I hope to be there again soon.
Comment from Hotel Management
14-Sep-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. We are highly encouraged that our accommodation and dining services delighted you. Your wonderful review has been shared with our associates who are thrilled and motivated. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
5out of 5
by A verified traveller from riyadh

Nice hotel with courteous and helpful staff

Posted 05-Sep-2016
Pros: Staff and services
Cons: Size of the room/ bathroom
Location: Good location close to all amenities
We had a very good experience from start to finish. However the hotel rooms were a bit cramped.
Comment from Hotel Management
06-Sep-2016 by Pavithran Nambiar, Hotel Management
Dear Mr. Sampath, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. You're feedback has been well noted. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
5out of 5
by A verified traveller from dm

Posted 04-Sep-2016
Very nice hotel and staff! The restaurant options were good; pools were well maintained and rooms were spacious. I will absolutely and certainly return. Getting into the hotel after a lot of travel in India was like getting into an oasis.
Comment from Hotel Management
06-Sep-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
4out of 5
by A verified traveller from London

Best hotel in Juhu beach

Posted 09-Jul-2016
Nice hotel best place if you are Bollywood fan you can see some of your actors as they frequently visit
Comment from Hotel Management
31-Aug-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us and for your positive feedback. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar General Manager
4out of 5
by A verified traveller from London

Best location in Juhu

Posted 03-Jul-2016
Very friendly staff ,on time transfers, large variety of foods
Comment from Hotel Management
18-Jul-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
5out of 5
by A verified traveller

Posted 28-Jun-2016 on Hotels
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
5out of 5
by A verified traveller from indiana, US

location was perfect as well as staff....

Posted 24-Jun-2016
Pros: executive lounge, complimentary breakfast, pool and beach at the back though it was not very clean but nice waves...
Cons: breakfast menu needs to be changed everyday...
Location: location perfect but beach is not very clean, so stay away... happening places will be gateway of india and stuff around...
complimentary breakfast was awesome, staff was gud and helpful....
Comment from Hotel Management
20-Jul-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. Our first priority are our guests and I am glad to note that we met your expectations. I agree the beach cleanliness is a concern though we too undertake beach cleaning from time to time and do our best to do our role in keeping this part of the city clean. We look forward to welcoming you again soon. Best regards Pavithran Nambiar
5out of 5
by Stefan from Deutschland

Gutes Hotel in Juhu

Posted 12-Jun-2016 on Hotels
Gutes Hotel, nicht zu weit vom Flughafen entfernt, Meer in Fußnähe, zum laufen, aber wg. Stadtlage nicht dringend zum Baden, gute Lage zum Erreichen meiner geschäftlichen Kontakte, aber sicher nicht in der Nähe der traditionellen Sehenswürdigkeiten. Im Hotel fühlt man sich sicher und sehr gut betreut, freundliche und zuvorkommende Bedienung überall.
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
Dear Mr. Stefan, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar
3out of 5
by Anil

Posted 09-Jun-2016 on Hotels
Comment from Hotel Management
06-Sep-2016 by General Manager, Hotel Management
Dear Mr. Anil, Thank you for staying with us and sharing your review on this forum. At the JW Marriott Mumbai Juhu, it is our constant endeavor to provide our guests with the best services and facilities. Thank you again for your review and we look forward to the opportunity of welcoming you soon. Best Regards Pavithran Nambiar
5out of 5
by A verified traveller from London

Perfect and faultless

Posted 08-Jun-2016
Pros: Everything! Pool Breakfast Cleanliness Staff Ambience
Cons: To have spare phone chargers.
Location: Location is good, I usually got picked up by friends so I cant say much about the location.
I cannot fault this hotel at all. It was amazing. The pool was the cleanest pool I have ever seen. The staff were very helpful. The spa was amazing! I had a facial from there and everything about it was pure luxury (the massage bed was heated!)
Comment from Hotel Management
18-Jul-2016 by Pavithran Nambiar, Hotel Management
Dear Guest, Thank you for staying with us at JW Marriott Mumbai Juhu and reviewing us in this forum. We are delighted to read your shining review of our hotel. Located near the iconic Juhu Beach, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates who are thrilled and motivated. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again soon. Best Regards, Pavithran Nambiar