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"Excellent customer service! Caring staff"

"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."

"Our go to place to chill and have fun staff great"

"It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities. "

"Really good stay right in the centre of Cheltenham."

"Very nice. No complaints."

"This is a truly lovely hotel, very clean, and equipped with all the necessary amenities. The breakfast was fresh and delightful, and the bar was a pleasant addition. The atmosphere was quite relaxed, which was very enjoyable. My only minor suggestion would be regarding the bed, which I personally found to be a bit firm. Aside from that, I would gladly stay again and highly recommend it."

"The room was, cozy, comfortable, and beautiful decorated. Close to everything. Breakfasts were fantastic. We recommend the White Swan to every one."

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."