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"The staff had been extremely rude and biased while dealing at the hotel. Staff had been Unfriendly and insensitive to kids. Highly recommend to avoid this place."

"I stayed here while walking the Cumbria Way and it is in an excellent location. On the high street, but on the corner soon a quiet location. The building looks fantastic and is close to shops and restaurants and cafes in Keswick, but far enough away to be away from the crowd not to be busy. The pub and restaurant are smart and tidy and the food in the restaurant for evening meal and breakfast were excellent. The staff were very friendly and helpful and couldn’t do enough to help. The room I stayed in was very comfy and had everything I could have wanted. The bathroom was very smart and well equipped and even though it was a compact bathroom it was well designed."

"Wonderful hotel perfectly located in Keswick. Great base of operations for seeing the area. No complaints at all about the property. And receptionist Matilda was incredibly kind and helpful! Thank you!"

"Very nice place to stay if your visiting Cumbria"

"Good place "

"Everything about this family run hotel...is simply wonderful. I have stayed several times now, well positioned, easy parking...fabulous views... Excellent Breakfast. Attentive and kind knowledgeable staff ...a family business who really care."

"A wonderful little B&B. The bed and wardrobe were a little small but very clean and comfortable. The bathroom had a full sized bath and excellent powerful shower with plenty of hot water. Lovely selection of toiletries provided and tea/coffee making facilities. Delicious breakfast with plentiful options. Very central location - highly recommended. "

"Room was fine with what looked like a recently refurbished bathroom. Staff were incredibly friendly and helpful. The food was beautifully presented and of à high quality. Would definitely stay here again"

"The breakfast menu was really good , The staff were all amazing apart from one in the last couple of mornings at breakfast. Plenty of lovely sitting areas throughout the hotel The room we had was lovely and comfortable, due to the revamping of the hotel its not as clean at it could be. But we had an amazing four days We will be going back. "