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"Great rooms."

"Good place to get away. Spa facilities good and clean room"

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"Central location, friendly and helpful staff. Restaurant and food good value.. really nice chips! Decor bit tired in some places but overall would recommend."

"Lovely room, no noise from other guests. Breakfast was fantastic with everything all diets may need"

"The room was clean. Staff friendly enough breakfast was great as we were able to eat in the bar with our dog"

"It was a very nice setting outside but inside could have a better layout, felt like a business lounge in the airport. Staff were friendly and helpful but did have a few issues with orders which resulting in myself eating separately despite the meal costing around £300. Unfortunately too many children around for us having a night off from children! Lots of rooms downstairs so perhaps some adult only areas? Lots of children in the Spa which made the experience quite unrelaxing. Very overpriced for the experience in my opinion. Sadly wouldn’t return. Although food was delicious and bed very comfy!"

"The food and the staff where great "

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "