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Very helpful front desk staff. Breakfast simple, but ok. AC can be updated with minisplits to replace noisy window type AC. Hotel is within walking distance to Plaza Independencia and Lucas Galvez market. Most hotels is downtown Merida are similar. Family owned and operated.
Beautiful hotel for a relaxed stay but still in the heart of the city. The best restaurants in the city are just a short walk. There is now a lot of fun bars with a very open attitude. The room was perfect with a hammock and a couple of chairs. The staff do a great job of keeping things clean. With ...
The staff were some of the most helpful and pleasant of any hotel. It felt as if I had a personal concierge. The hotel was going through remodeling but still managed to keep things convenient and clean.
The pool is nice and big but crowded. The rooms are clean, beds are okay...bathrooms are clean however, due to the humidity it had a musky smell. We thought it was our room but my family occupied two other rooms and the restrooms had the safe musky smell.
Great hotel with a very Conversa location. Paseo Montejo, many shops and restaurants close by. Very quiet place at night and in a very nice neighborhood.
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