Title: Hotel Palacio Maya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Maya Art Deco hotel with fitness centre and rooftop terrace ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5d06c96a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/c41257eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/7fe12478.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7e3b70d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f06ebcfd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Maya captures Merida's energy with its rooftop terrace and city views. Guests can enjoy local and international dishes at BALAM restaurant or relax by the pools. The property offers high-speed WiFi, a garden bar, and 24/7 multilingual staff to assist with any needs. 8.8 Excellent ## Popular amenities - - - - - Bar - Gym ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7fccd68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds 9.2 Wonderful 31 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Premium bedding Blackout curtains Down duvet Separate bedroom - 301 sq ft - Sleeps 4 - 2 Large Single Beds ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/575c57fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Pool View 9.2 Wonderful 7 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Premium bedding Blackout curtains Down duvet Separate bedroom - 409 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/9ae29a08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.0 Wonderful 24 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Down duvet Separate bedroom Blackout curtains Premium bedding - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Suite, Bathtub | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/4b822a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Down duvet Separate bedroom Blackout curtains Premium bedding - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2180a325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds LED TV Down duvet Separate bedroom Blackout curtains Premium bedding Hairdryer - 893 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed and 2 Large Single Beds ![Presidential Suite | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/80701b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.8 Exceptional 7 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Down duvet Separate bedroom Blackout curtains - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f4b3d765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 247 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5cf8b58c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/b0c2985c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 581 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/63d5e276.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 409 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2037a13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 538 sq ft - Sleeps 4 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/a68c70ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 893 sq ft - Sleeps 6 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f2f90c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 753 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/262f0f96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 9.0 Wonderful 9 reviews ### Highlights Air conditioning LED TV Separate bedroom Blackout curtains Down duvet Premium bedding Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/cf378d41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 6 reviews ### Highlights Air conditioning LED TV Separate bedroom Blackout curtains Down duvet Premium bedding Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/400d2120.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Merida by IHG Colonia Campestre - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 455 reviews £98 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Merida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=e6bc807c-0c88-44a6-947f-571e758c4b9b&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98171%2C-89.62208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fs2et03U08KEEGSRO_-hW2JlbaI=) Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000 #### What's nearby - Paseo de Montejo - 5 min walk - 0.3 miles - Yucatan International Convention Center - 8 min walk - 0.5 miles - U.S. Consulate General Mérida - 11 min walk - 0.6 miles - Parque Santa Lucía - 18 min walk - 1.0 mile - Mérida Cathedral - 2 min drive - 1.2 miles #### Getting around - Teya-Merida Station - 28 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 16 min drive #### Restaurants - ‪Crabster - ‬6 min walk - ‪Yerba Santa - ‬7 min walk - ‪Viva Teya - ‬6 min walk - ‪Jose Rosé - ‬6 min walk - ‪Hop 3 The Beer Experience - ‬6 min walk ## About this property ### Hotel Palacio Maya Upscale hotel near Paseo de Montejo Located close to Yucatan International Convention Center and U.S. Consulate General Mérida, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), tour/ticket information and a porter/bellboy - A front desk safe, 1 meeting room and coffee/tea in reception - Guest reviews say great things about the helpful staff Room features All 63 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - 32-inch LED TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/10000000/9730000/9729000/9728927/0a553d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Mérida El Castellano Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,032 reviews £67 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=9728927&PinnedHotelID=9728927&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,399 reviews £53 includes taxes & fees 2 Nov - 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Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 631 reviews £63 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=5461951&PinnedHotelID=5461951&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - BALAM ### Things to do - Children's pool - Gym - Indoor pool - Outdoor pool ### Family friendly - Children's pool - Indoor pool - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Conference centre - Meeting room ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lift - Visual fire alarm - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchairs on site ### More - 1 building - 5 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 180.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 169 to 199 for adults and MXN 99 to 99 for children - Rollaway bed fee: MXN 180.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Palacio Maya Merida Palacio Maya Merida Hotel Palacio Maya Mérida Palacio Maya Mérida Palacio Maya Hotel Palacio Maya Hotel Hotel Palacio Maya Mérida Hotel Palacio Maya Hotel Mérida ## Frequently asked questions ### Does Hotel Palacio Maya have a pool? > Yes, this property has an indoor pool, an outdoor pool and a children's pool. ### Is Hotel Palacio Maya pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Palacio Maya? > Self-parking is free at this property. ### What time is check-in at Hotel Palacio Maya? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Palacio Maya? > Checkout is at noon. ### Where is Hotel Palacio Maya located? > Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate General Mérida and Parque Santa Lucía are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Palacio Maya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 593 8 - Good 274 6 - Okay 85 4 - Poor 18 2 - Terrible 31 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Drace 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will stay again ##### Drace Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### oliver 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay ##### oliver Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alma Delia Carreón 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Execelente!! ##### Alma Delia Carreón Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jose A. T. 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Centric and beautiful and excellent restaurant ##### Jose A. T. Stayed 1 night in Aug 2025 ### 6/10 Okay #### alex 13 Oct 2025 Liked: Staff & service Close to early Bar ##### alex Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Donna 1 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great ![](https://a.travel-assets.com/ugc/hotel-reviews/9780b178-eb5a-4b0a-b696-cbfb1a8cc084-1756747599522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f5b6506-8310-4122-aef5-38434eb0ac21-1756747598266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d7b249c-7194-44c3-8ffb-58f1c14f09e8-1756747599344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ee31d03-1712-4328-8325-b4c4175060f7-1756747601036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Donna Stayed 13 nights in Aug 2025 ### 6/10 Okay #### Eva 5 Oct 2025 Tus pictures look different than the hotel ##### Eva Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Eva 4 Oct 2025 Disliked: Staff & service, property conditions & facilities Pictures don’t look like the hotel ##### Eva Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Araceli 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Araceli Stayed 4 nights in Aug 2025 ### 8/10 Good #### Carlos 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too far from centro historico ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Erika 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Erika Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Aída Noemí 2 Aug 2025 Liked: Amenities Excelente ##### Aída Noemí Stayed 1 night in Jul 2025 ### 8/10 Good #### Richard 9 Jun 2025 Nice area ##### Richard Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Maria 15 Oct 2025 Liked: Cleanliness, property conditions & facilities All was well, with the exception of the breakfast. Also, it was very humid and we couldn’t leave the AC running as the key to lock the room control the power/AC. ##### Maria Stayed 5 nights in Oct 2025 ### 6/10 Okay #### GABRIELA BECERRIL 21 Aug 2025 Disliked: Staff & service, property conditions & facilities We did not like the service. They do not have enough people to attend the restaurant or bar at the pool. The location is amazing. The gardens are beautiful. ##### GABRIELA BECERRIL Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Richard 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price. ##### Richard Stayed 1 night in Jan 2025 ### 8/10 Good #### Olga 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing. ![](https://a.travel-assets.com/ugc/hotel-reviews/4e01c186-f0b0-4a9e-b4fa-bf4960cbd570-1757312114874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac246ef-eda0-43b3-bcd2-8c65c55dc8f4-1757312115397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/485ac275-6f56-49ea-8d1f-8c030bb1838c-1757312115012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d50e767-6b10-4fd1-9b91-a6899119eddc-1757312115407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### RHONDA ANN 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again ##### RHONDA ANN Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Arturo 1 Sept 2025 Disliked: Property conditions & facilities We liked that it had free parking. Priced ok. Pictures dont reflect wear and tear and poor maintenance of the propertt and grounds. Ie: torn curtains, rusted bath fixtures, poor lighting, sewer smell in parts of the hotel. ##### Arturo Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Nelson Cameron 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night ##### Nelson Cameron Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Ferman 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good place ##### Ferman Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Amanda 29 May 2025 Liked: Cleanliness, staff & service This place was fine for a quick overnight but I wouldn’t stay here for multiple days ##### Amanda Stayed 1 night in May 2025 ### 6/10 Okay #### Leonel 27 Jun 2025 Liked: Cleanliness Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old. ##### Leonel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Antonio 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant. ##### Antonio Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Drew 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful! ##### Drew Stayed 12 nights in Feb 2025