Title: Hotel Palacio Maya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=22618715&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio Maya Travelers start their day with a generous breakfast buffet in the Yucatan sunshine before stepping out to explore nearby historic sites and attractions. ## Photo gallery for Hotel Palacio Maya ![Reception - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/981be17c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f06ebcfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool loungers - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/3bc4b980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7e3b70d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MXN 300 per person) - Hotel Palacio Maya (Mérida)](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/7fe12478.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palacio Maya captures Merida's energy with its rooftop terrace and city views. Guests can enjoy local and international dishes at BALAM restaurant or relax by the pools. The property offers high-speed WiFi, a garden bar, and 24/7 multilingual staff to assist with any needs. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 15 of 15 rooms ### View all photos for Standard Double Room, Multiple Beds ![Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f7fccd68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Multiple Beds 9.0 Wonderful 32 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Premium bedding Blackout curtains Separate bedroom Down duvet - 301 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Studio Suite, 1 Queen Bed, Pool View ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/575c57fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Pool View 9.2 Wonderful 7 reviews ### Highlights Balcony Air conditioning LED TV Blackout curtains Down duvet Separate bedroom Premium bedding Private bathroom - 409 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Queen Beds ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/9ae29a08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 9.0 Wonderful 25 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom Premium bedding - 700 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Bathtub ![Suite, Bathtub | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/4b822a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom Premium bedding - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Family Suite ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2180a325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds LED TV Blackout curtains Down duvet 2 bedrooms Premium bedding Hairdryer - City view - 893 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Large Single Beds ### View all photos for Presidential Suite ![Presidential Suite | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/80701b93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.8 Exceptional 7 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free cots/infant beds LED TV Blackout curtains Down duvet Separate bedroom - City view - 753 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Room Standard ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f4b3d765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 247 sq ft - Sleeps 2 ### View all photos for Room Standard ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5cf8b58c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 236 sq ft - Sleeps 4 ### View all photos for Room Superior ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/b0c2985c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 581 sq ft - Sleeps 2 ### View all photos for Suite ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/63d5e276.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 409 sq ft - Sleeps 4 ### View all photos for Suite Deluxe ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/2037a13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 538 sq ft - Sleeps 4 ### View all photos for Suite Master ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/a68c70ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 893 sq ft - Sleeps 6 ### View all photos for Suite Presidential ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/f2f90c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential - 753 sq ft - Sleeps 2 ### View all photos for Basic Room ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/262f0f96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 9.0 Wonderful 10 reviews ### Highlights Air conditioning LED TV Blackout curtains Down duvet Separate bedroom Premium bedding Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/cf378d41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 6 reviews ### Highlights Air conditioning LED TV Blackout curtains Down duvet Separate bedroom Premium bedding Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/bea6e4c3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,002 reviews £82 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Merida-Hotels-Holiday-Inn-Express-Merida-Centro.h12063448.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=863fda12-fa7f-4880-9aea-f371cf6d40be&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4040000/4036200/4036138/8162dff4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mérida by IHG Zona Industrial - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Palacio-Maya.h22618715.Hotel-Information) ## About the area Located in Mérida, Hotel Palacio Maya is in the city centre. Paseo de Montejo and Plaza Grande are notable landmarks, and the area's natural beauty can be seen at Parque Santa Lucía. Yucatan International Convention Center and Mérida Cathedral are two other places to visit that come recommended. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98171%2C-89.62209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=60EkCEiQFhiABmIQfVDWI3h9SQE=) Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000 ### What's nearby - ![Paseo de Montejo which includes night scenes and a monument](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 5 min walk \- 0.3 miles - ![Close-up of palm tree on beach, Yucatan, Mexico](https://images.trvl-media.com/place/553248635928788421/fc31c2d7-4846-41ab-909a-533af3300581.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yucatan International Convention Center 7 min walk \- 0.4 miles - ![Plaza Grande which includes signage and a garden](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 4 min drive \- 1.2 miles - Paseo 60 5 min walk \- 0.3 miles - Parque Santa Lucía 18 min walk \- 1.0 mile ### Getting around - Teya-Merida Station 27 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 20 min drive ### Restaurants - Yerba Santa 7 min walk - Crabster 6 min walk - Viva Teya 6 min walk - Hop 3 The Beer Experience 6 min walk - Jose Rosé 6 min walk ## About this property ### Hotel Palacio Maya Upscale hotel near Paseo de Montejo Located close to Yucatan International Convention Center and Parque Santa Lucía, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar. Other perks at this hotel include: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), tour/ticket information and a 24-hour front desk - Luggage storage, a banquet hall and a lift - Guest reviews say great things about the helpful staff Room features All 63 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - 32-inch LED TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9730000/9729000/9728927/5701f0ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Mérida El Castellano Mérida Centro - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,025 reviews £69 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=9728927&PinnedHotelID=9728927&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/50000000/49090000/49084700/49084629/9f3b84d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tecnohotel Itzaes Mérida Centro - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 600 reviews £49 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=49084629&PinnedHotelID=49084629&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/4f48da5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - 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2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=78069790&PinnedHotelID=78069790&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/56a75ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Merida Mérida Centro - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.4 Very good 871 reviews £39 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/65000000/64700000/64699000/64698974/f2f45317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa María Mérida Mérida Centro - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 8.6 Excellent 505 reviews £51 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=64698974&PinnedHotelID=64698974&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471918/78a68261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Merida Mérida Centro - Spa - Free Wi-Fi - Air-conditioning - Parking available 8.8 Excellent 1,000 reviews £47 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=8471918&PinnedHotelID=8471918&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22618715,9728927,49084629,96221591,7999554) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - BALAM ### Things to do - Children's pool - Gym - Indoor pool - Outdoor pool ### Family friendly - Children's pool - Indoor pool - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lift - Visual fire alarm - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchairs on site ### More - 1 building - 5 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 2 and younger eat free breakfast Rollaway/extra beds are available for MXN 180.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 200 for children - Rollaway bed fee: MXN 180.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Palacio Maya Merida Palacio Maya Merida Hotel Palacio Maya Mérida Palacio Maya Mérida Palacio Maya Hotel Palacio Maya Hotel Hotel Palacio Maya Mérida Hotel Palacio Maya Hotel Mérida ## Frequently asked questions ### Does Hotel Palacio Maya have a pool? ### Is Hotel Palacio Maya pet-friendly? ### How much is parking at Hotel Palacio Maya? ### What time is check-in at Hotel Palacio Maya? ### What time is check-out at Hotel Palacio Maya? ### Where is Hotel Palacio Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio Maya Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 590 8 - Good 271 6 - Okay 90 4 - Poor 18 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### Richard 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are amazing, rooms are very large and clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/cdccd1c3-53ed-4cb5-92c7-54aa6c755b43-1766880985332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Will 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable, clean and spacious rooms in a great location. ##### Will Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kelsey 16 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures. ##### Kelsey Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### oliver 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay ##### oliver Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jonathan Donald 16 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great. ##### Jonathan Donald Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Donna 1 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great ![](https://a.travel-assets.com/ugc/hotel-reviews/9780b178-eb5a-4b0a-b696-cbfb1a8cc084-1756747599522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f5b6506-8310-4122-aef5-38434eb0ac21-1756747598266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d7b249c-7194-44c3-8ffb-58f1c14f09e8-1756747599344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ee31d03-1712-4328-8325-b4c4175060f7-1756747601036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Donna Stayed 13 nights in Aug 2025 ### 10/10 Excellent #### Richard 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price. ##### Richard Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Raul 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Location ##### Raul Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Nelson Cameron 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night ##### Nelson Cameron Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Antonio 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant. ##### Antonio Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### RHONDA ANN 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again ##### RHONDA ANN Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Drew 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful! ##### Drew Stayed 12 nights in Feb 2025 ### 10/10 Excellent #### Richard 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip. ##### Richard Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Maria 15 Oct 2025 Liked: Cleanliness, property conditions & facilities All was well, with the exception of the breakfast. Also, it was very humid and we couldn’t leave the AC running as the key to lock the room control the power/AC. ##### Maria Stayed 5 nights in Oct 2025 ### 8/10 Good #### Olga 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing. ![](https://a.travel-assets.com/ugc/hotel-reviews/4e01c186-f0b0-4a9e-b4fa-bf4960cbd570-1757312114874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ac246ef-eda0-43b3-bcd2-8c65c55dc8f4-1757312115397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/485ac275-6f56-49ea-8d1f-8c030bb1838c-1757312115012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d50e767-6b10-4fd1-9b91-a6899119eddc-1757312115407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Diana 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super helpful and kind staff! ##### Diana Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Isaak 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating. ##### Isaak Stayed 1 night in Jan 2025 ### 10/10 Excellent #### oliver 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location near Centro. Hot water for shower. Room service, Free parking onsite ##### oliver Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Richard 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English. ##### Richard Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Diana 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and spacious room, fabulous buffet breakfast and a la cart dinner, accommodating and gracious staff, lovely property and pool. Really extraordinarily! ##### Diana Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Krisztina 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time enjoyed the stay, everybody was friendly,easy check in and out. Walking distance to most of the main attraction. Just about 10 min from La Negrota ##### Krisztina Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Kimberly 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel right in Centro Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine. ##### Kimberly Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Shauna 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gem in centro Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again! ##### Shauna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### John 27 Jan 2025 Liked: Cleanliness, staff & service, amenities The room was very spacious and nicely appointed, with comfortable beds. The staff was super friendly and helpful. The location is very convenient, with an easy walk to Paseo Montejo and the Central Park, with tons of shopping and restaurants of all types, from fancy to basic. The only issue we had was luke-warm water in the shower, but the overall value for money can't be beat. ##### John Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Peter 2 Jan 2025 Liked: Cleanliness, amenities Comfortable and clean room. 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