Title: Hacienda Xcanatun, Angsana Heritage Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=48984778&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Xcanatun, Angsana Heritage Collection Ancient traditions blend with modern luxury at this peaceful retreat in the heart of Yucatán's natural landscape ## Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection ![2 bars/lounges, swim-up bar, poolside bar - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/29d90dfe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6d34da1f-4b8c-441d-a529-37999b66d67b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Couples treatment room(s), steam room, body treatments, aromatherapy - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/w3840h2558x0y3-c02efa87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), steam room, body treatments, aromatherapy - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/92be2372.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, swim-up bar, poolside bar - Hacienda Xcanatun, Angsana Heritage Collection (Mérida)](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/073777ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hacienda Xcanatun, Angsana Heritage Collection offers travelers a quiet escape surrounded by Yucatán's beauty. Visitors can experience aromatherapy sessions and rejuvenating body treatments at Angsana Spa, savor local cuisine at two restaurants, and relax in the garden setting. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant £162 includes taxes & fees 23 Mar - 24 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=48984778&PinnedHotelID=48984778&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Kij Master Suite - King ![Kij Master Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/w3832h2550x5y4-2baa9d6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kij Master Suite - King 9.2 Wonderful 5 reviews - Garden view - 947 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Sayab Governor Suite - King ![Sayab Governor Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/12d2f993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sayab Governor Suite - King 10.0 Exceptional 2 reviews - Garden view - 1389 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Yaab Ambassador Suite - King ![Yaab Ambassador Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/01ee37e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Yaab Ambassador Suite - King - Garden view - 1130 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Xcanatun Pool Suite ![Xcanatun Pool Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/eb845695.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Xcanatun Pool Suite 9.0 Wonderful 2 reviews - 2034 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Naj Junior Suite - King ![Naj Junior Suite - King | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/6a85483b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite - King 9.0 Wonderful 7 reviews - Garden view - 635 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Naj Junior Suite - Double ![Naj Junior Suite - Double | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/e8245ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Naj Junior Suite - Double 9.6 Exceptional 13 reviews - Garden view - 635 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Itza Plunge Pool Suite - King ![Itza Plunge Pool Suite - King | View from room](https://images.trvl-media.com/lodging/49000000/48990000/48984800/48984778/e3f26440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Itza Plunge Pool Suite - King 9.2 Wonderful 5 reviews - 958 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10.0 Exceptional 4 reviews £135 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Merida-Hotels-VIATURA.h92358626.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=a34a5493-8459-44a2-a031-82af943e9c87&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108560000/108555300/108555280/0e8ef06e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Adoro Hotel Boutique Mérida Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Xcanatun-By-Angsana.h48984778.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hacienda-Xcanatun-By-Angsana.h48984778.Hotel-Information) ## About the area Mérida is home to Hacienda Xcanatun, Angsana Heritage Collection. Paseo de Montejo and Dzibilchaltun Ruins are notable landmarks, and travellers looking to shop may want to visit La Isla Mérida Cabo Norte. GNP Insurance Forum and Yucatán Siglo XXI Convention Center are two other places to visit that come recommended. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07531%2C-89.62820&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7F4KFpOEjgu2oenDEXedf_OC_d4=) Calle 20 s/n, Mérida, YUC, 97302 ### What's nearby - ![Paseo de Montejo which includes night scenes and a monument](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 8 min drive \- 4.1 miles - ![Sunrise on the town of Progreso, on a Yucatan Peninsula Beach](https://images.trvl-media.com/place/6115658/43a6c9b4-c86a-4c74-b158-2e91d80b4fcf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Progreso Beach 18 min drive \- 18.3 miles - GNP Insurance Forum 2 min drive \- 1.4 miles - La Isla Mérida Cabo Norte 6 min drive \- 3.1 miles - Yucatán Siglo XXI Convention Center 7 min drive \- 3.6 miles ### Getting around - Teya-Merida Station 23 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 32 min drive ### Restaurants - Starbucks 16 min walk - Hacienda Xcanatun, Angsana Heritage Collection - Wendy’s 8 min walk - Carl's Jr. 17 min walk - Dunkin' Donuts 4 min drive ## About this property ### Hacienda Xcanatun, Angsana Heritage Collection Luxury hotel near GNP Insurance Forum Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar and a terrace. Treat yourself to a body treatment, a deep-tissue massage or a body scrub at Angsana Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - 3 outdoor pools, along with a swim-up bar - Free valet parking - Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - Luggage storage, a front desk safe and massage treatment rooms - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 54 rooms have comforts, such as premium bedding and first-run films, as well as perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with rainfall showers and hairdryers - 55-inch LED TVs with premium channels and first-run films - Furnished balconies or patios, wardrobes/cupboards and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,108 reviews £83 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/b8fc90ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana - Merida Mérida Centro - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,209 reviews £123 includes taxes & fees 12 Apr - 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Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free valet parking on site - Limited on-site valet parking ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 for adults and USD 20 to 40 for children - 2 bars/lounges - 2 restaurants - A poolside bar - A swim-up bar - Couples/private dining ### Things to do - 3 outdoor pools - Full-service spa - Gym ### Family friendly - 3 outdoor pools - Free rollaway/extra bed - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Visual fire alarm ### More - Banquet hall - Colonial architecture - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Free rollaway/extra bed ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with premium satellite channels - First-run films ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Electrical adapters - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Outside food is not permitted on the premises. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 30 per pet, per night Welcoming dogs only 2 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 1 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately USD 27 to 40 for adults and USD 20 to 40 for children - Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2) - Pet fee: USD 30 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Hacienda Xcanatun, Angsana Heritage Collection have a pool? ### How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection? ### Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly? ### How much is parking at Hacienda Xcanatun, Angsana Heritage Collection? ### What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection? ### What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection? ### Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport? ### Where is Hacienda Xcanatun, Angsana Heritage Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hacienda Xcanatun, Angsana Heritage Collection Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 392 8 - Good 54 6 - Okay 18 4 - Poor 17 2 - Terrible 12 ## Reviews Verified ### 8/10 Good #### Alexander 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very helpful and the grounds are lovely. ##### Alexander Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Jan 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was lovely and the staff very friendly and helpful. The grounds are peaceful and well kept. A little oasis in Meriida ##### Jan Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### MARCELLA 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great experience, we had an upgrade room with jacuzzi and privacy. The food and the service at the restaurant is excellent. The Hacienda is beautiful, we are coming back soon! 😃 ![](https://a.travel-assets.com/ugc/hotel-reviews/6bc7d5f3-5654-4d21-a71b-5ee01798525a-1769818400844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e46abc2-87d8-49a8-b2f7-e33b83a9d931-1769818401100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79d2ab4a-b691-468e-8acd-b93b49ba6012-1769818400185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d4c054d-8ee6-4881-a27f-c1782cb473a2-1769818401269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARCELLA Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Dipanwita 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Beautiful room and property. Great food. Very peaceful and staff are friendly and accommodating. ##### Dipanwita Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Debra 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer! ##### Debra Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### andres 20 Jan 2026 Liked: Cleanliness, amenities The hotel is in construction of some future residences all over, and even though we got an upgrade on a great room, you could here in the pool and common areas the construction noise most of the day. ##### andres Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Amy 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area. ##### Amy Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### federica 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved staying at the hacienda it was perfect for a family trip with my 3 year old. ##### federica Stayed 5 nights in Mar 2025 Verified ### 10/10 Excellent #### AMARENDRA 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful property and staff members, would definitely want to visit again. ##### AMARENDRA Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Pamela 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return. ##### Pamela Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Kris 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful. ##### Kris Stayed 8 nights in Apr 2025 Verified ### 10/10 Excellent #### Ionita 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon ##### Ionita Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Brenda 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious ##### Brenda Stayed 4 nights in Sep 2024 Verified ### 10/10 Excellent #### Leslie 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous Hotel a Must !!! Fantastic! Absolutely one of the best hotels I’ve stayed in Merida! Comfortable.. relaxing! And so beautiful this property is! I can not wait to return! Very soon! Food was so very delicious as well! ##### Leslie Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Rich 11 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hacienda X'canatún is a great place to disconnect and relax while staying close to the city. ##### Rich Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Arturo A 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel. ##### Arturo A Stayed 4 nights in Sep 2024 Verified ### 10/10 Excellent #### Daniel 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great plce and service ##### Daniel Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Israel 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel! Amazing staff!! ##### Israel Stayed 4 nights in Aug 2023 Verified ### 10/10 Excellent #### Joseph 29 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise. ##### Joseph Stayed 3 nights in Oct 2023 Verified ### 10/10 Excellent #### EFRAIN 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very attentive at every level our comfort was there number 1 priority. ##### EFRAIN Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Rocio 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly service is excellent ##### Rocio Stayed 5 nights in Dec 2024 Verified ### 10/10 Excellent #### adrian del 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They hebe preserved in very good condition this historic place , the swimming pool is outstanding ##### adrian del Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Andrew 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely hacienda hotel with a mix of old and new. The main swimming pool is fantastic, and the food/drinks offer of a high standard (if expensive) with very professional service level throughout. Our modern room was incredible with outside shower, bath, terrace area, and bed. Although some of the original hacienda charm is being lost by the hotel's expansion, it is being sensitively done with beautiful landscaping and spa area. Note that there is building work going on overlooking the main pool, but not overly intrusive. For peaceful enjoyment, the hotel may also need to think about making one of the two other pools into a children's area or enforcing clearer etiquette on pool use. ##### Andrew Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### robert 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the quiet and singing birds were great the staff was amazing room was very clean shower was large bed wonderful was a little far from central downtown and airport ##### robert Stayed 4 nights in Jun 2024 Verified ### 10/10 Excellent #### John 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. 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