Title: Hotel Hacienda VIP Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4041437&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda VIP Travelers find a peaceful oasis in Mérida Centro where they can enjoy garden views, schedule a sports massage, or catch up on work between sightseeing adventures ## Photo gallery for Hotel Hacienda VIP ![Interior - Hotel Hacienda VIP (Mérida)](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/a856ec61.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Hacienda VIP (Mérida)](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/b963b9dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Hacienda VIP (Mérida)](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/15e85f85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Hacienda VIP (Mérida)](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/a4afb076.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Hacienda VIP (Mérida)](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/9cb6f889.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda VIP in central Mérida offers a garden, pool, and spa treatments for relaxation after city exploration. Unwind on the sunny terrace or stay connected at the business center. Near Mérida Cathedral, its multilingual staff ensures easy city exploration. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4041437&PinnedHotelID=4041437&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | Egyptian cotton sheets, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/d9433c19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 10 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Ceiling fan Egyptian cotton bed sheets Bathrobes Private bathroom Satellite channels - 129 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Egyptian cotton sheets, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4050000/4041500/4041437/5ec120e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Ceiling fan Egyptian cotton bed sheets Bathrobes Private bathroom Satellite channels - 161 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Potholing/cave exploring](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10.0 Exceptional 2 reviews £140 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Merida-Hotels-VIATURA.h92358626.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/122000000/121350000/121344700/121344624/4ed226bf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Merida/Via Montejo Zona Industrial - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 42 reviews £84 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Merida-Hotels-Hyatt-Place-MeridaVia-Montejo.h121344624.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68100000/68099600/68099532/f750c777_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Merida by IHG Mérida - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 480 reviews £109 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Merida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15840000/15836200/15836121/44d232a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chablé Yucatán Chocholá - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 142 reviews [](https://www.expedia.co.uk/Merida-Hotels-Chable-Yucatan.h15836121.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105420000/105415200/105415111/4c824e4c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Loreto 1893 Mérida Centro - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 90 reviews £148 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Merida-Hotels-Casa-Loreto-1893.h105415111.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/w3840h2557x0y3-90fd7f2e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Merida Paseo Montejo Mérida Centro - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,004 reviews £78 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Merida-Hotels-NH-Collection-Merida-Paseo-Montejo.h30048807.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40910000/40904800/40904785/e46b28be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Merida Siglo XXI Xcumpich - Pool - Kitchen - Parking included - Free Wi-Fi 8.2 Very good 709 reviews [](https://www.expedia.co.uk/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c88fbbc8-2779-4c04-9962-e46778554843&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Hacienda-VIP.h4041437.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Hacienda-VIP.h4041437.Hotel-Information) ## About the area Located in Mérida Centro, a neighbourhood in Mérida, Hotel Hacienda VIP is near the airport. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97296%2C-89.62338&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8CIcoQuhmc2ZpQko1bOje_6EfPY=) Calle 62, 441-A, entre 51 y 53, Mérida, YUC, 97000 ### What's nearby - ![Paseo de Montejo](https://images.trvl-media.com/place/6220694/1f157b0c-8b95-4c12-ad36-ed4b3c6d00ec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 6 min walk \- 0.4 miles - ![Teatro Peon Contreras featuring theatre scenes and interior views](https://images.trvl-media.com/place/6199559/9bc2330d-33db-484a-8c78-07dc682f290c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jose Peon Contreras Theater 6 min walk \- 0.4 miles - ![Merida Cathedral showing night scenes and heritage architecture](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 10 min walk \- 0.6 miles - ![Plaza Grande featuring a park](https://images.trvl-media.com/place/6167853/aa9be2d4-d293-4990-97fd-28e01e50b571.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 10 min walk \- 0.6 miles - Parque Santa Lucía 3 min walk \- 0.2 miles ### Getting around - Teya-Merida Station 25 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 19 min drive ### Restaurants - La Negrita Cantina 2 min walk - La Tratto Santa Lucía 3 min walk - Cantarito Lindo Y Querido 1 min walk - Ki'Xocolatl 4 min walk - El Dzalbay 3 min walk ## About this property ### Hotel Hacienda VIP Upscale boutique hotel near Paseo de Montejo You can look forward to a terrace, a garden and dry cleaning/laundry services at Hotel Hacienda VIP. Treat yourself to spa services, such as a facial, a deep-tissue massage or a manicure/pedicure. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a bar and a business centre. Other perks at this hotel include: - An outdoor pool - Full breakfast (surcharge), babysitting (surcharge) and concierge services - Free newspapers, a front desk safe and smoke-free property - Multilingual staff, luggage storage and tour/ticket information Room features All guest rooms at Hotel Hacienda VIP boast perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and bathrobes. More amenities include: - Egyptian cotton sheets and free cots/infant beds - Flat-screen TVs with satellite channels - Ceiling fans and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2500000/2499100/2499090/e1bfc5a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Merida Mérida Centro - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 534 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2499090&PinnedHotelID=2499090&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Studio Suite, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/102000000/101470000/101464500/101464479/f7e01b23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kahal Hotel - Paseo Montejo Mérida Centro - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=101464479&PinnedHotelID=101464479&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59350000/59344900/59344889/f90a49bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antelar Casa Destino Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 175 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=59344889&PinnedHotelID=59344889&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2890000/2882700/2882608/5b28a03f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosas & Xocolate, Mérida, a Member of Design Hotels Mérida Centro - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 160 reviews £256 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=2882608&PinnedHotelID=2882608&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19890000/19886500/19886412/3f09a9f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ya'ax Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 85 reviews £174 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19886412&PinnedHotelID=19886412&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/20000000/19140000/19134600/19134535/f5eda4f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decu Downtown Mérida Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 97 reviews £364 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19134535&PinnedHotelID=19134535&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68760000/68760000/68759979/0b5ad140.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kunuk Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 48 reviews £238 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=68759979&PinnedHotelID=68759979&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8260000/8250300/8250293/4e6cc616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Diplomat Boutique Hotel Mérida Centro - Pool - Breakfast included - Parking included - Free Wi-Fi 10 Exceptional 49 reviews £182 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=8250293&PinnedHotelID=8250293&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool views ](https://images.trvl-media.com/lodging/2000000/1640000/1633000/1632922/915df939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra De Agua Hotel Boutique Mérida Mérida Centro - Pool - Spa - Free Wi-Fi - Restaurant 8.2 Very good 196 reviews £108 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1632922&PinnedHotelID=1632922&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46110000/46100900/46100878/c997485b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diez Diez Collection Mérida Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 244 reviews £153 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=46100878&PinnedHotelID=46100878&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily full breakfast available for a fee: MXN 120 per person - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Terrace ### Spa - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sports massages ### Accessibility - No lift ### More - 2 floors - 3 buildings - Built in 2007 - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets - Free cot ### Bathroom - Dressing gowns - Free toiletries - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning - Ceiling fan - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately MXN 120 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hacienda VIP Hacienda VIP Merida Hotel Hacienda VIP Hotel Hacienda VIP Merida Hotel Hacienda VIP Hotel Hotel Hacienda VIP Mérida Hotel Hacienda VIP Hotel Mérida ## Frequently asked questions ### Does Hotel Hacienda VIP have a pool? ### Is Hotel Hacienda VIP pet-friendly? ### How much is parking at Hotel Hacienda VIP? ### What time is check-in at Hotel Hacienda VIP? ### What time is check-out at Hotel Hacienda VIP? ### Where is Hotel Hacienda VIP located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda VIP Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 156 8 - Good 28 6 - Okay 13 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Bethany 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it! ##### Bethany Stayed 3 nights in Oct 2025 ### 8/10 Good #### Susana 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise. ##### Susana Stayed 4 nights in May 2025 ### 10/10 Excellent #### Ali 16 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A+ service, accommodation, & location We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back! ##### Ali Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Alexandra 11 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida. ##### Alexandra Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### chantal 8 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located. ![](https://a.travel-assets.com/ugc/hotel-reviews/34D66DE99F39BFE7EFF0416FA8FD976635D46C811736302602993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### chantal Stayed 3 nights in Jan 2025 ### 8/10 Good #### Fadi 4 Dec 2024 Liked: Staff & service, property conditions & facilities Disliked: Amenities Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration ##### Fadi Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Quincy 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic ##### Quincy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Maria 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida ##### Maria Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ivan 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent. ![](https://a.travel-assets.com/ugc/hotel-reviews/5478a7af-7b8d-425d-8ff6-f52133fcd36d-1759424843637.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e494a481-1c68-4ab6-b495-abed540582d2-1759424843522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b9dcab3-ed71-4db7-8acb-b40f0d4b4ad4-1759424843617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f86d43ec-d12b-4265-b4a3-ee1ef01df59c-1759424843616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ivan Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Miguel 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really recommend the Hotel, it's a wonderful place. ##### Miguel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Elizabeth 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel in the central area of Merida ##### Elizabeth Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ellen 3 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend. ##### Ellen Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Maureen 18 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The suit was as one would expect, a real 4 star ##### Maureen Stayed 1 night in Oct 2023 ### 10/10 Excellent #### JUAN 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities I feel like my own Home!!! ##### JUAN Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jacques 13 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room. ##### Jacques Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Delia 20 Jul 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room was in poor condition, no amenities at all. Not even the basic. ##### Delia Stayed 7 nights in Jul 2022 ### 6/10 Okay #### pablo 5 Oct 2025 Liked: Property conditions & facilities Disliked: Staff & service En el portal Mencionan que aceptan animales de servicio, (contamos con todos los documentos legales) cuando llegamos el encargado no tenía idea y negó que estaba publicado por este portal y que no podíamos pasar, finalmente tras más de media hr alegando con esta persona y a su vez llamara al supuesto dueño accedió a darnos el cuarto de mala gana y de forma despectiva, de ahí empezó la mala experiencia pues todo el tiempo fue un tema de malas formas, y acoso por parte del escaso personal del hotel, no hay servicio de nada y si pides un agua o algún servicio te dicen que no hay personal para atender nada de nada Al día siguiente llegó lo peor, y l supuesto gerente a las 11 30 am se postró en la entrada y me dijo ya se tiene que ir porque su check out es a las 12 y pues ya se le tarde, total un tipo sin la más mínima idea de llevar un hotel donde se supone el servicio debe ser lo primero En resumen EVITEN llegar a este hotel pues está muy lejos de ser lo que publican y su personal carece de capacitación y profesionalismo Llevo años viajando y es por mucho la experiencia más mala desafortunadamente, dejó este post para evitar alguien más se lleve esta mala experiencia ##### pablo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### CARLOS 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Increíble Hotel precioso y con atención de 1ra de todo el personal ##### CARLOS Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### ANTONIO 24 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho. ##### ANTONIO Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Reyna 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena opción ##### Reyna Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Jose 9 Sept 2023 Liked: Cleanliness Disliked: Room comfort #### Abusados El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar) ##### Jose Stayed 1 night in Sep 2023 ### 10/10 Excellent #### ANA LILIA RANGEL 28 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10\. ##### ANA LILIA RANGEL ### 10/10 Excellent #### RUBEN 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado ##### RUBEN Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Ricardo 12 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio. ##### Ricardo Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Bruno 13 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Tres bon séjour, seul bémol, la clim était en passe, et avec 40 degrés nous avons eu chaud dans l'une des 2 chambres ##### Bruno Stayed 1 night in May 2023 ## Expedia's Latest Trends ### Hotels > [The Llawnroc ](https://www.expedia.co.uk/St-Austell-Hotels-The-Llawnroc-Hotel.h4525245.Hotel-Information) > > [Hacienda Uxmal Plantation & Museum](https://www.expedia.co.uk/Merida-Hotels-Hacienda-Uxmal-Plantation-Museum.h28615.Hotel-Information) > > [Hotels in Sougia](https://www.expedia.co.uk/Sougia-Hotels.d6145245.Travel-Guide-Hotels) > > [Coral Sea Water World Resort - All inclusive](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Coral-Sea-Water-World-Resort-All-Inclusive.h11081953.Hotel-Information) > > [Hotels near Danby Castle](https://www.expedia.co.uk/Danby-Castle-Hotels.0-l553248621532494343-0.Travel-Guide-Filter-Hotels) > > [City Views Studio Apartment Balcony](https://www.expedia.co.uk/London-Hotels-City-Views-Studio-Apartment-Balcony.h35201178.Hotel-Information) > > [Arenas Del Mar](https://www.expedia.co.uk/Merida-Hotels-Arenas-Del-Mar.h83457090.Hotel-Information) > > [Hotels in Somers Town](https://www.expedia.co.uk/Somers-Town-London-Hotels.0-n553248635976381123-0.Travel-Guide-Filter-Hotels) > > [Hotel London](https://www.expedia.co.uk/Paris-Hotels-Hotel-London.h27241.Hotel-Information) > > [5 Star Hotels in Fontainebleau](https://www.expedia.co.uk/5Star-Fontainebleau-Hotels.s50-0-d4801.Travel-Guide-Filter-Hotels) > > [Hotels near Exmoor Zoo](https://www.expedia.co.uk/Exmoor-Zoo-Hotels.0-l678203698122801152-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Manchester (MAN) to Mississauga (YYZ)](https://www.expedia.co.uk/lp/flights/man/yyz/manchester-to-toronto) > > [Flights from San Francisco (SFO) to West Yellowstone (WYS)](https://www.expedia.co.uk/lp/flights/sfo/wys/san-francisco-to-west-yellowstone) > > [Flights from Abuja (ABV-Nnamdi Azikiwe Intl.) to London (LON-All Airports)](https://www.expedia.co.uk/lp/flights/abv/lon/abuja-to-london) > > [Flights from George Town (PEN) to Krabi (KBV)](https://www.expedia.co.uk/lp/flights/pen/kbv/penang-to-krabi) ### Cars > [economy Car Hire in Tenerife](https://www.expedia.co.uk/Economy-Car-Rentals-In-Tenerife-South.d5457492-tEconomy.Car-Rental-Guide-Class) ### Activities > [Things to do in Gubbio](https://www.expedia.co.uk/Things-To-Do-In-Gubbio.d181274.Travel-Guide-Activities) > > [Things to do in Istron](https://www.expedia.co.uk/Things-To-Do-In-Istron.d6252816.Travel-Guide-Activities) > > [Things to do in Ballymoney](https://www.expedia.co.uk/Things-To-Do-In-Ballymoney.d6126735.Travel-Guide-Activities) > > [Things to do in Kingston Upon Thames](https://www.expedia.co.uk/Things-To-Do-In-Kingston-Upon-Thames.d4380.Travel-Guide-Activities) ### Packages > [Matosinhos Holidays](https://www.expedia.co.uk/Matosinhos.d4903.Holidays-City-Breaks) ### General > [Visit Mayrhofen](https://www.expedia.co.uk/Mayrhofen.dx6341204) ---