Title: Crowne Plaza Merida by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=68099532&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Merida by IHG Hotel with free parking, steps from Paseo de Montejo ## Photo gallery for Crowne Plaza Merida by IHG ![Outdoor pool - Crowne Plaza Merida by IHG (Mérida)](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/400d2120.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3cc17abe-a433-4c61-9ed7-98377c7649a1-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Restaurant - Crowne Plaza Merida by IHG (Mérida)](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/1b9b05d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Crowne Plaza Merida by IHG (Mérida)](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/33d60b78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Crowne Plaza Merida by IHG (Mérida)](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/d70f96c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Bar - Pet-friendly - Gym - Housekeeping £124 includes taxes & fees 20 Dec - 21 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=68099532&PinnedHotelID=68099532&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### Premium Room ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 Single Bed ### Suite, 1 Bedroom, Corner (Pet Friendly) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Standard Room, 1 King Bed, City View, Corner ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Standard Room ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 Single Bed ### Standard Room, 1 King Bed, City View 8.0 Very good 1 review ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Standard Room, 2 Double Beds, City View ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 4 - 2 Double Beds ### Standard Room, 2 Double Beds ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 4 - 2 Double Beds ### Premium Room, 1 King Bed, City View ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Suite, 1 Bedroom, Corner ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 1 King Bed, City View (Pet Friendly) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Standard Room, 1 King Bed, Accessible (Communications) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 1 King Bed, City View, Corner ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 1 King Bed, City View (High Floor) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 1 King Bed, City View, Corner ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 2 Double Beds, City View ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 4 - 2 Double Beds ### Suite, 1 Bedroom, Corner (High Floor) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 2 - 1 King Bed ### Premium Room, 2 Double Beds, City View (High Floor) ### Highlights Air conditioning Smart TV Blackout curtains Hairdryer Local meal delivery service Digital channels Desk In-room safe - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/122000000/121350000/121344700/121344624/2daf6fa6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Merida/Via Montejo Zona Industrial - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 9 reviews £100 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Merida-Hotels-Hyatt-Place-MeridaVia-Montejo.h121344624.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,014 reviews £58 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Merida-Hotels-Villa-Mercedes-Merida.h1442108.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) Ad ![Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11628400/11628374/de46548b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Merida Xcumpich - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,002 reviews £49 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Merida-Hotels-Hampton-Inn-By-Hilton-Merida.h11628374.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40910000/40904800/40904785/e46b28be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Merida Siglo XXI Zona Industrial - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 664 reviews [](https://www.expedia.co.uk/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/w3840h2557x0y3-90fd7f2e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Merida Paseo Montejo Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 982 reviews £79 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Merida-Hotels-NH-Collection-Merida-Paseo-Montejo.h30048807.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4460000/4454800/4454770/1c5216d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Merida Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,002 reviews £45 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Merida-Hotels-City-Express-Merida.h4454770.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6a873cda-9eeb-4e96-a33f-9b8a1815988d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01923%2C-89.61889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jQwf3a5XwCGQL7LCfKiY17OV3O8=) Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119 #### What's nearby - Paseo de Montejo \- 1 min walk \- 0.0 miles - Diamonds Casino \- 16 min walk \- 0.9 miles - Great Museum of the Maya World \- 3 min drive \- 1.6 miles - Yucatán Siglo XXI Convention Center \- 3 min drive \- 1.6 miles - Plaza Galerias Mall \- 4 min drive \- 2.0 miles #### Getting around - Teya-Merida Station - 32 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 25 min drive #### Restaurants - ‪Starbucks Campestre - ‬3 min walk - ‪Pastor Suizo - ‬1 min walk - ‪Sanbravo - ‬3 min walk - ‪La Gibba - ‬4 min walk - ‪La Tratto Península - ‬2 min walk ## About this property ### Crowne Plaza Merida by IHG Upscale hotel near Paseo de Montejo Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), meeting rooms and luggage storage - Multilingual staff, concierge services and a vending machine Room features All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and offices. Extra amenities include: - Free toiletries and hairdryers - 55-inch Smart TVs with streaming services and digital channels - Wardrobes/cupboards, daily housekeeping and offices ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/68000000/67250000/67244800/67244734/af0af219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Mérida Mérida - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 690 reviews £130 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=67244734&PinnedHotelID=67244734&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/39000000/38750000/38742400/38742341/fd00b035.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel & Suites Merida La Isla by IHG Mérida - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 722 reviews £75 includes taxes & fees 13 Jan - 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Free WiFi 8.8 Excellent 1,014 reviews £58 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/8000000/7370000/7369200/7369133/4c6a1d17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Merida Zona Industrial - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,004 reviews £73 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=7369133&PinnedHotelID=7369133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 6 meeting rooms - Conference centre (3,789 square foot of space) - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Accessible bathtub - Accessible shuttle - Area rugs in public areas - Lift (152 centimetre wide door) - Smooth flooring in public areas - Stair-free path to entrance - Tile flooring in public areas - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (140 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - Ballroom - Banquet hall - Built in 2020 - Communal living room - Reception hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Streaming services ### Food and drink - Meal delivery service ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Iron/ironing board - Laptop workspace - Office - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 800 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 20 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 196 per person - Pet fee: MXN 800 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Parties and events are allowed on site Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM ## Frequently asked questions ### Does Crowne Plaza Merida by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Merida by IHG? ### Is Crowne Plaza Merida by IHG pet-friendly? ### How much is parking at Crowne Plaza Merida by IHG? ### What time is check-in at Crowne Plaza Merida by IHG? ### What time is check-out at Crowne Plaza Merida by IHG? ### Where is Crowne Plaza Merida by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Merida by IHG Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 359 8 - Good 65 6 - Okay 27 4 - Poor 11 2 - Terrible 11 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Richy 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel. ##### Richy Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Dilip 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service , parking and cleanliness ! ##### Dilip Stayed 1 night in Jul 2025 ### 8/10 Good #### Alfredo 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is very clean. The services very excellent. The location good. But too much noise. ##### Alfredo Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Michelle 31 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird. The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge. Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel. ##### Michelle Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dannine 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent quick trip to Mérida Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious! ##### Dannine Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Andrea 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old. ##### Andrea Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michael 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights. ##### Michael Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Boris 29 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel with all the comforts! ##### Boris ### 10/10 Excellent #### Carlos 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything. ##### Carlos Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lisa 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here. ##### Lisa Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Silvia 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again. ##### Silvia Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Joseph 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were exceptional! ##### Joseph Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Jon Lawrence 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. It's 20 minutes by Uber to the historical center. ##### Jon Lawrence Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Chantaie 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay and dog friendly. ##### Chantaie Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Cristina 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple retreat The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city. ##### Cristina Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Jeanette 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes. ##### Jeanette Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Abraham 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique room ##### Abraham Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Julen 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso ##### Julen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sören 2 Aug 2024 Very nice staff! ##### Sören Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Felipe 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Average corporate property great location and convenience for corporate travelers. Not leisure or vacations ##### Felipe Stayed 2 nights in Jun 2024 ### 8/10 Good #### Catherine Elizabeth 26 Feb 2025 Liked: Cleanliness, staff & service Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid. ##### Catherine Elizabeth Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Marco 5 Feb 2024 Disliked: Cleanliness, staff & service A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back. Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel. We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL. Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room… ##### Marco Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Cynthia 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the Pet Friendly extra ! The hotel is new a pretty . Can’t ask for more ##### Cynthia Stayed 3 nights in Dec 2024 ### 8/10 Good #### Andrea 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parkiing was convenient. We did not est breakfasts at the property ##### Andrea Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### luciano 2 Jun 2025 Liked: Cleanliness, property conditions & facilities Great stay! ##### luciano Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Unicorn Cave Hotel](https://www.expedia.co.uk/Nevsehir-Hotels-Unicorn-Cave-Hotel.h23413769.Hotel-Information) > > [Pinewood Beach Resort and Spa](https://www.expedia.co.uk/Mombasa-Hotels-Pinewood-Beach-Resort-And-Spa.h2466855.Hotel-Information) > > [OYO Times Square](https://www.expedia.co.uk/New-York-Hotels-OYO-Times-Square.h6697.Hotel-Information) > > [Villa Mercedes Merida, Curio Collection by Hilton](https://www.expedia.co.uk/Merida-Hotels-Villa-Mercedes-Merida.h1442108.Hotel-Information) > > [Pet-Friendly Hotels in Newark](https://www.expedia.co.uk/Newark-Hotels-Pet-Friendly-Hotel.0-0-d6131281-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Villa Mare Monte](https://www.expedia.co.uk/Hersonissos-Hotels-Villa-Mare-Monte.h4015417.Hotel-Information) > > [Hotels Suites in Rome City Centre](https://www.expedia.co.uk/Rome-City-Centre-Rome-Hotels-Hotel-Suites.0-n553248633938945217-0-thotelsuites.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Laganas](https://www.expedia.co.uk/Laganas-Hotels-All-Inclusive-Hotel.0-0-d6051734-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Kiawah Island](https://www.expedia.co.uk/Kiawah-Island-Hotels.d10856.Travel-Guide-Hotels) ### Flights > [Air Transat Toronto (YYZ) to Gatwick (LGW) flights](https://www.expedia.co.uk/lp/flight-routes/air-transat-from-pearson-intl-to-gatwick/ts/yyz/lgw) > > [Flights from London (LCY) to San José (SJO)](https://www.expedia.co.uk/lp/flights/lcy/sjo/london-to-san-jose) > > [flights from lydd airport](https://www.expedia.co.uk/lp/airports/lyx/flights-from-lydd-airport) > > [Flights from Murcia (RMU) to Málaga (AGP)](https://www.expedia.co.uk/lp/flights/rmu/agp/corvera-to-malaga) ### Cars > [Car hire in Penryn](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Penryn.d6144942.Car-Hire-Guide) > > [Car hire in Amesbury](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Amesbury.d6340735.Car-Hire-Guide) ### Activities ### Packages > [Butuan Holidays](https://www.expedia.co.uk/Butuan.d746.Holidays-City-Breaks) > > [Broadway](https://www.expedia.co.uk/Broadway-Manhattan.d6064537.Attraction) > > [Zanzibar Holidays](https://www.expedia.co.uk/Zanzibar.d4186.Holidays-City-Breaks) > > [Elizabeth Castle](https://www.expedia.co.uk/Elizabeth-Castle-St-Helier.d6081521.Attraction) > > [Cheshire Oaks Designer Outlet](https://www.expedia.co.uk/Cheshire-Oaks-Designer-Outlet-England.d6271899.Attraction) ### General