Title: Reef Yucatan Hotel and Convention Center All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Reef Yucatan Hotel and Convention Center All Inclusive Family-friendly hotel on the beach, with outdoor pool ## Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive ![Outdoor pool, pool umbrellas, pool loungers - Reef Yucatan Hotel and Convention Center All Inclusive (Telchac Puerto)](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/550336dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Down duvets, bed sheets - Reef Yucatan Hotel and Convention Center All Inclusive (Telchac Puerto)](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/6ef12eac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Reef Yucatan Hotel and Convention Center All Inclusive (Telchac Puerto)](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/0d1ab0fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room - Reef Yucatan Hotel and Convention Center All Inclusive (Telchac Puerto)](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/d4ac9668.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Reef Yucatan Hotel and Convention Center All Inclusive (Telchac Puerto)](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/c076d182.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Reef Yucatan Hotel and Convention Center All Inclusive, near Xcambó, offers a private beach, multiple pools, international dining, spa massages, a poolside bar, and activities like basketball and fishing. Ideal for families. ## Reviews 7.6 Good ## Popular amenities - Bar - On private beach - All-inclusive - 24/7 front desk - Housekeeping £106 includes taxes & fees 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=898378&PinnedHotelID=898378&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Standard Room, 2 Queen Beds, Garden View ![Down duvets, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/daae29ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Garden View 8.0 Very good 25 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Pet friendly Daily housekeeping - 322 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Garden View ![Down duvets, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/1cb3505c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 8.2 Very good 14 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Pet friendly Daily housekeeping - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Ocean View ![Premium Room, 1 King Bed, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/c3d72e6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Minibar Coffee/tea maker - 391 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Ocean View ![Premium Room, 2 Queen Beds, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/1966a4ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Ocean View 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Minibar Coffee/tea maker - 388 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Sea View ![Down duvets, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/f1b0c940.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Sea View 7.4 Good 6 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Daily housekeeping - 269 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Ocean View ![Standard Room, 2 Queen Beds, Ocean View | Down duvets, bed sheets](https://images.trvl-media.com/lodging/1000000/900000/898400/898378/770fd0c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Ocean View 8.8 Excellent 6 reviews ### Highlights Balcony Air conditioning Smart TV Down duvet Ceiling fan Private bathroom Daily housekeeping - 323 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Reef-Yucatan-All-Inclusive-Hotel-And-Convention-Center.h898378.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Reef-Yucatan-All-Inclusive-Hotel-And-Convention-Center.h898378.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.33669%2C-89.31639&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3g9AJCLpN_YjDZoACk1_SQoElaU=) Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407 #### What's nearby - Pink Salt Flats \- 4 min drive \- 3.1 miles - Telchac Puerto Park \- 6 min drive \- 4.0 miles - Telchac Puerto City Hall \- 6 min drive \- 4.0 miles - Telchac Puerto Lighthouse \- 8 min drive \- 4.2 miles - Xcambó \- 8 min drive \- 5.1 miles #### Getting around - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 74 min drive #### Restaurants - ‪Kokomo - ‬8 min drive - ‪Playa Viva - ‬9 min drive - ‪Restaurante Sea Friend - ‬9 min drive - ‪Palmarena - ‬7 min drive - ‪Restaurante El Angelito - ‬9 min drive ## About this property ### Reef Yucatan Hotel and Convention Center All Inclusive Family-friendly hotel near Xcambó You can look forward to a nightclub, a poolside bar and a terrace at Reef Yucatan Hotel and Convention Center All Inclusive. This hotel is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Enjoy international cuisine and more at the two on-site restaurants. Enjoy on-site activities, such as kayaking and basketball. In addition to a garden and a playground, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - An outdoor tennis court, concierge services and luggage storage - Beach umbrellas, a banquet hall and a gift shop - Guest reviews speak highly of the helpful staff Room features All 135 rooms boast comforts, such as air conditioning. Extra amenities include: - Bathrooms with baths or showers and free toiletries - Smart TVs with cable channels - Balconies, ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Reef Yucatan Hotel and Convention Center All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and select beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking ### Land activities Tennis Volleyball ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Reception hall](https://images.trvl-media.com/lodging/10000000/9230000/9227200/9227150/05f0d5e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tecnohotel Beach San Benito - Pool - Spa - Kids pool - Parking included 8.8 Excellent 443 reviews £55 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=9227150&PinnedHotelID=9227150&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/83000000/83000000/82990400/82990302/a0c3da5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Ku - Adults Only Dzemul - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 88 reviews £149 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=82990302&PinnedHotelID=82990302&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/96000000/95850000/95849300/95849254/0fe80190.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nuxká Telchac Puerto - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 20 reviews £24 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=95849254&PinnedHotelID=95849254&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7780000/7777900/7777809/9963ccb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Linda Boulevard Turístico Malecón - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.4 Very good 1,006 reviews £55 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7777809&PinnedHotelID=7777809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9750000/9744400/9744315/5104838c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Francisco Dzidzantun - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=9744315&PinnedHotelID=9744315&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39810000/39808200/39808137/w1242h914x0y8-e3d2a58d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMA Yucatan Progreso - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 8 reviews £174 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=39808137&PinnedHotelID=39808137&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Cabin, Non Smoking, Private Pool | In-room safe, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/31000000/30630000/30624300/30624263/eff69c78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jáalk'ab Cabañas Chelem - Pool - Pet-friendly - Kids pool - Parking included 9.0 Wonderful 209 reviews £49 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=30624263&PinnedHotelID=30624263&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/20000000/19760000/19753000/19752928/8a879cb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tecnohotel Casa Villamar Progreso - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 334 reviews £84 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=19752928&PinnedHotelID=19752928&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/93000000/92360000/92358700/92358626/d9edef5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10 Exceptional 2 reviews £178 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=92358626&PinnedHotelID=92358626&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91290000/91285200/91285102/7d6d299b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA BUDDHA CHELEM Chelem - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 13 reviews £68 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=91285102&PinnedHotelID=91285102&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Balche Hanal - Maalob Hanal ### Things to do - Basketball - Beach volleyball - Children's pool - Free children's club - Kayaking - Nightclub - Outdoor pool - Outdoor tennis court - Playground ### Family friendly - Children's pool - Free children's club - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 12 buildings - 3 floors - Banquet hall - Built in 1998 - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Towels provided ### Entertainment - Smart TV with cable channels ### More - Air conditioning - Ceiling fan - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during the winter: - Beach ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 750, per pet, per stay, plus a deposit of MXN 2000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 2000 per stay - Pet fee: MXN 750 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Reef Yucatan All Inclusive Hotel Reef Yucatan All Inclusive Hotel Miramar Reef Yucatan Miramar Reef Yucatan All Inclusive Hotel Telchac Puerto Reef Yucatan Telchac Puerto Reef Yucatan Reef Yucatan All Inclusive Telchac Puerto Reef Yucatan All Inclusive Reef Yucatan All Inclusive Hotel Convention Center Reef Yucatan Inclusive Telcha Reef Yucatan Hotel Convention Center Reef Yucatan Hotel Convention Center All Inclusive Reef Yucatan All Inclusive Hotel Convention Center Reef Yucatan Hotel and Convention Center All Inclusive Hotel ## Frequently asked questions ### Does Reef Yucatan Hotel and Convention Center All Inclusive have a pool? ### How much does it cost to stay at Reef Yucatan Hotel and Convention Center All Inclusive? ### Is Reef Yucatan Hotel and Convention Center All Inclusive pet-friendly? ### How much is parking at Reef Yucatan Hotel and Convention Center All Inclusive? ### What time is check-in at Reef Yucatan Hotel and Convention Center All Inclusive? ### What time is check-out at Reef Yucatan Hotel and Convention Center All Inclusive? ### Are there all-inclusive benefits at Reef Yucatan Hotel and Convention Center All Inclusive? ### Where is Reef Yucatan Hotel and Convention Center All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Reef Yucatan Hotel and Convention Center All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 284 8 - Good 225 6 - Okay 136 4 - Poor 78 2 - Terrible 69 ## Reviews ### 10/10 Excellent #### Luis 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort was perfect Very relaxing ##### Luis Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Trent 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place for couples and families. Staff was very nice and helpful ##### Trent Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ricardo 26 Oct 2025 Liked: Cleanliness, amenities All was good, a more variaty on food would be better, overall food was OK ##### Ricardo Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Aaron 3 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not clean and the property was run down. We asked for a clean room and was told it will cost extra. The food was also of very low quality. ##### Aaron Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Angie 9 Jul 2025 Liked: Cleanliness, amenities I loved it, very clean, the staff was super friendly and the food was delicious. Definently coming back. ##### Angie Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Rene 17 Aug 2025 Good ##### Rene Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Karen 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun. ##### Karen Stayed 5 nights in Feb 2025 ### 8/10 Good #### Reyna 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for spending a weekend with your family ##### Reyna Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Helen M 15 Sept 2025 Liked: Staff & service The room has no chairs to sit in, in your room. None. You either sit on the bed or the floor. The floor was never really clean, always sandy. The food selections are very limited, and being allergic to mushrooms turned into a big thing. The folks who work there are so friendly and kind. They are the amazing feature of this place. ##### Helen M Stayed 7 nights in Sep 2025 ### 8/10 Good #### Cindy Brooks Parks Cassandra 1 Jul 2025 Liked: Property conditions & facilities The property was really nice clean and staff was great. There was hardly anyone who spoke English. I guess I need to really learn Spanish.. ##### Cindy Brooks Parks Cassandra Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### José Luis 29 Apr 2025 Excellent outstannding quality service ##### José Luis Stayed 1 night in Apr 2025 ### 4/10 Poor #### Eduardo 2 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Old. Terrible condition. Terrible service. Dirty. No beach. ##### Eduardo Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### David 10 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not clean , food is unsafe to eat , fly in the food no ac that work in the room smell really bad humidity in the room and not clean ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Louis 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is just Beautiful!! The staff was outstanding, always there and asking if you need anything. ##### Louis Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Victor 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice ##### Victor Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jonathan 3 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place and pools for kids. All employees were friendly. ##### Jonathan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Cayle 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos. ##### Cayle Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Carol 17 Jun 2025 Liked: Staff & service The property could be very special but, looks like the owners have not done any renovations for years. No access to the beach because of erosion. The rooms lacked decor. The buffet was undesirable. Cold food and lack of choices. The staff was wonderful though. Very friendly. ##### Carol Stayed 1 night in Jun 2025 ### 4/10 Poor #### Irma 14 Jul 2025 Liked: Cleanliness Disliked: Amenities There was water shut-down due to pipe burst. The electrify failed (went off) 3 times. Management did not wanted to refund or modify my booking. ##### Irma Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### James 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort has an awesome beachfront with nice shaded seating areas at the beach to enjoy the view and take a swim in the gulf. The staff is great and will do anything to make your stay enjoyable. There are two large pools with plenty of space and seating to relax. The food and drinks were good as well. Highly recommend. ##### James Stayed 2 nights in Jun 2024 ### 8/10 Good #### María 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad. ##### María Stayed 2 nights in Mar 2025 ### 8/10 Good #### Manuel 14 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities The beach is practically inaccesible, stairs go down right to the water, no beach to walk/stay, the room had the bathroom door loose on the top so you needed to push it up in order to close it, for my 7 year old daughter this was impossible because of the door weight, so she needed help everytime she needed to use the restroom, buildings are old and need maintenance, but all in all it was a good place, at nights, it is so calm that you can enjoy the sea sound and moonlight like no other place in crowded hotel áreas. Food was ok, but service was slow, and not a lot of options to choose from. ##### Manuel Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Mark 14 Jan 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall. Some of the food was very good, some was just so so. They need better steam tables to keep the food warm. Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes. ##### Mark Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Jared 23 Sept 2024 Disliked: Cleanliness, property conditions & facilities, room comfort no wifi in the room, pillows were absolutely ridiculous, drinks were weak, food was inedible. people were friendly for the most part ##### Jared Stayed 1 night in Sep 2024 ### 8/10 Good #### Steven Mark 9 Dec 2024 Liked: Cleanliness Nice place. Secluded. Unpaved road entrance makes it quite a bumpy ride to enter. Saturday was understaffed. Too many events and not enough staff for good care. But, yet, still nice. ##### Steven Mark Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Botswana](https://www.expedia.co.uk/Destinations-In-Botswana-All-Inclusive-Hotel.0-0-d22-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Romantic Hotels in Corfu](https://www.expedia.co.uk/Corfu-Hotels-Romantic-Hotel.0-0-d816-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [Park Hotel](https://www.expedia.co.uk/Desenzano-Del-Garda-Hotels-Park-Hotel.h1133787.Hotel-Information) > > [Finca, Villa, Large HEATED Private Pool fantastic views, secluded near Coin](https://www.expedia.co.uk/Coin-Hotels-Finca.h18773066.Hotel-Information) > > [Hotels in Exuma](https://www.expedia.co.uk/Destinations-In-Exuma.d6247365.Hotel-Destinations) > > [Rhins of Galloway](https://www.expedia.co.uk/Stranraer-Hotels-Rhins-Of-Galloway.h2540912.Hotel-Information) > > [Hotels near Mudeford Quay](https://www.expedia.co.uk/Mudeford-Quay-Hotels.0-l553248621555744002-0.Travel-Guide-Filter-Hotels) > > [Hotels in Chaumont](https://www.expedia.co.uk/Chaumont-Hotels.d55276.Travel-Guide-Hotels) > > [Gay-Friendly Hotels in Naples](https://www.expedia.co.uk/Naples-Hotels-Gay-Friendly-Hotel.0-0-d6034774-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [One Suite Hotel](https://www.expedia.co.uk/Dubrovnik-Hotels-One-Suite-Hotel.h19267180.Hotel-Information) > > [5 Star Hotels in Ikot Ekpene](https://www.expedia.co.uk/5Star-Ikot-Ekpene-Hotels.s50-0-d6359872.Travel-Guide-Filter-Hotels) > > [The Gritti Palace, a Luxury Collection Hotel, Venice](https://www.expedia.co.uk/Venice-Hotels-The-Gritti-Palace.h27226.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.co.uk/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Hotels in Hamptons](https://www.expedia.co.uk/Hamptons-Hotels.d6056452.Travel-Guide-Hotels) > > [Hotel Maritimo](https://www.expedia.co.uk/Makarska-Hotels-Hotel-Maritimo.h2932990.Hotel-Information) > > [Melia Braga Hotel & Spa](https://www.expedia.co.uk/Braga-Hotels-Melia-Braga-Hotel-Spa.h3723786.Hotel-Information) > > [Hotels near Sherwood Forest Country Park](https://www.expedia.co.uk/Sherwood-Forest-Country-Park-Hotels.0-l6087741-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Jalandhar (AIP) to Delhi (DEL)](https://www.expedia.co.uk/lp/flights/aip/del/adampur-to-delhi) > > [Flights from Edinburgh (EDI) to Lisbon District (LIS)](https://www.expedia.co.uk/lp/flights/edi/lis/edinburgh-to-lisbon) > > [Flights from Birmingham (BHX) to Aksakovo (VAR)](https://www.expedia.co.uk/lp/flights/bhx/var/birmingham-to-varna) > > [Flights from Bangkok (BKK) to Phunphin (URT)](https://www.expedia.co.uk/lp/flights/bkk/urt/bangkok-to-surat-thani) > > [Flights from Lahore (LHE) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/lhe/man/lahore-to-manchester) > > [Flights from Gatwick (LGW) to Avignon (AVN)](https://www.expedia.co.uk/lp/flights/lgw/avn/london-to-avignon) ### Packages > [Titchfield Haven National Nature Reserve](https://www.expedia.co.uk/Titchfield-Haven-National-Nature-Reserve-Fareham.d6280609.Attraction) ### General