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"Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak."

"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool comfortably, instead of just telling me all I needed to know when I first arrived. They essentially told me I had to walk barefoot on across a filthy carpet to walk from the changing rooms to the pool and back because "that is what people do". I mean.. they would have just handed me a pair of slippers which the hotel has available for customers. This was very disappointing. The only high point is really the pool area. Water is very warm, I would say warmer than usual, and the area is very pleasant. However, I doubt I will be going back there."

"Staff were very friendly, the breakfast was excellent and I had no problems with parking. If I did have a criticism it would be that the bedroom carpet looked like it could do with a clean and the vinyl bathroom floor had black staines all over it, making it look a bit grotty (room 18). However, that said, I would certainly recommend The George and it would be my first choice next time i'm in Norwich."

"Clean well kept hotel with excellent, food and drinks. The standout for this hotel is the staff, freindliest staff i have come across in years, really make you welcome and nothing too much trouble."

"room was nice and warm and clean, and very quiet in the evening as well."

"I enjoyed my stay and the staff looked after us."

"Hotel met our needs + nice being able to use health club facilities."

"This was a short break for My wife and daughter as a treat. The staff were not engaged at all and the service at breakfast each day was very poor. They had to ask for bowls for cereal and the pastries had run out mid way through service and had to get more prepared. Staff were not visible and tables left for long periods of time before eventually being cleared. They seemed very uninterested in making the stay a pleasure for the guests. The one main dinner they had was adequate but not good. The swimming pool changing rooms were not clean with toilets out of order and the smell of drains, towels very thin. No shampoo in the rooms and curtains that didn't drawer easily. Towel rail was stained and looked old. The general condition of the room and hotel in general was poor. I booked a deluxe room but it didn't look very deluxe. It seemed like they were constantly penny pinching and suggested the resort is under serious financial pressure. The mud treatment they booked was not worth it as the mud product was too dry and didn't spread across the skin. Most ended up on the floor as it dropped off. All in all it was not the treat I hoped to give my wife and daughter and I am disappointed to have used my one key cash on it."

"We went to check in note in window to call all locked up, was shown to our room cobwebs on inside of window frame had not been cleaned brown bed linnen alarm bells pulled back could see what looked like stains. We looked at each other no way and we walked out would want a refund of my money "