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In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace

Guest reviews

4.3/5 Excellent
283 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationNorwich Theatre Royal12 min walk
Popular LocationThe Forum12 min walk
Popular LocationNorwich City Hall13 min walk
AirportNorwich (NWI-Norwich Intl.)9 min drive

Choose dates to view prices

  • Standard Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Comfort Room, 1 Single Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Room, 1 Single Bed, Non Smoking
  • Executive Room, 1 Single Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsExecutive Room, 1 Single Bed, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Room, 1 Double Bed, Non Smoking
  • Comfort Room, 2 Single Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking

About this area

Norwich

Located in Norwich, Best Western Annesley House Hotel is in the city centre. Norwich Theatre Royal and Norwich Arts Centre are cultural highlights, and some of the area's activities can be experienced at Mousehold Heath and High Ash Farm. Looking to enjoy an event or a game while in town? See what's happening at Carrow Road or UEA Sportspark.

Visit our Norwich travel guide
Map
Popular Location

What's nearby

  • Norwich Theatre Royal - 12 min walk
  • The Forum - 12 min walk
  • Norwich City Hall - 13 min walk
  • Market Place - 14 min walk
  • Norwich Guildhall - 14 min walk

Getting around

  • Norwich Station - 7 min drive
  • Norwich (NWI-Norwich Intl.) - 9 min drive

Restaurants

  • The Eagle - 2 min walk
  • Trowel & Hammer - 4 min walk
  • Trafford Arms - 5 min walk
  • The Coachmakers Arms - 5 min walk
  • The Champion - 6 min walk

About this property

Best Western Annesley House Hotel

3-star eco-friendly hotel near Norwich Theatre Royal
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and a garden. All 31 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee. Housekeeping is available once per stay.
Best Western Annesley House Hotel offers 31 forms of accommodation with a safe and complimentary bathrobes. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 4.95-11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 4.95 and GBP 11.95 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Annesley House Hotel Norwich
Best Western Annesley House Hotel
Best Western Annesley House Norwich
Best Western Annesley House
Best Western Annesley Hotel
Norwich Best Western
Best Western Norwich
Annesley House Hotel Norwich
Best Western Annesley House Hotel Hotel
Best Western Annesley House Hotel Norwich
Best Western Annesley House Hotel Hotel Norwich

Frequently asked questions

Can I cancel my reservation for free at Best Western Annesley House Hotel and receive a full refund?
Yes, Best Western Annesley House Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Annesley House Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Annesley House Hotel?
As of 11 Aug 2020, prices found for a 1-night stay for 2 adults at Best Western Annesley House Hotel on 16 Aug 2020 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Annesley House Hotel?
Self-parking is free at this property.
What time is check-in at Best Western Annesley House Hotel?
Check-in is from 2:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Best Western Annesley House Hotel?
Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in the heart of Norwich, this eco-friendly hotel is within a 15-minute walk of Surrey House and Norwich Theatre Royal. University of East Anglia is 2.2 mi (3.5 km) away. Norwich Station is 23 minutes by foot.

Guest reviews

Overall score and ratings for Best Western Annesley House Hotel

4.3
Excellent
5 - Excellent
123
4 - Good
139
3 - Okay
16
2 - Mediocre
3
1 - Poor
2
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel ideally located

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfy roon lovely hotel and staff.

    Lovely room. Everything you need. Amazing receptionist very sweet and friendly. But had no sleep 2 nights as noisy people next door. Apart from that i can't fault a thing. 😊

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Overnight theatre trip.

    Staff welcoming & friendly throughout our stay. Room cosy but ideal for a 1 night stay. Bed very comfortable. Large bathroom but bath needs replacing badly stained/damaged around plug area. The hotel rooms are in the main building & 2 adjacent buildings. Wi-Fi in our adjacent building was non existent but it wasn’t an issue for us. Breakfast is very good. In spite of the negative points; the hotel was in a good location to walk into the city centre & Theatre Royal & we’d use it again.

    Stayed 1 night in Feb 2020