Glamping in Matchams

"Great staff but painfully slow bar staff!!"

"Hotel is a bit tired. One lift out of order made the other two very busy at times. In our room, the light when you entered the room wasn't working and no matter what we did with the heating controls the room never seemed to warm up. The shower control was very stiff to turn off. Lots of mould around the window reveals. In the glazed area where the bar was, you can see where some panes have leaked and there is corrosion and paint peeling. Staff were friendly."

"Nice enough place to stay, excellent swimming pool which really made it for us!! Room was dated, but perfectly suitable for our needs. Felt like the bedding could do with renewal, was clean but visibly old & worn. Staff we met were lovely! "

"Didn’t use the facilities "

"Room OK what you expect for price. Dinning room closed "

"WiFi and air conditioning good "

"Hot tub was closed and WiFi was great, room was very clean and amazing breakfast "

"We turn up the place was derelict as a sign on the door saying go to the Colton hotel and there wasn’t any space in the Carlton. I was with my four-year-old daughter. I then had to book another hotel to stay in Bournemouth. Absolutely disgusted with the service that I’ve got, I am waiting for a phone call to be Redeemed my money and I want compensate for this. Absolutely disgusting. Can’t believe it was even allowed to be booked. "

"Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day, "