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"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Always a pleasure to stay at swissotel al maqam. Enjoyed amazing views of Kaaba. Hotel is very well maintained. Staff is very friendly and helpful. Breakfast is amazing with a lot of variety. Nothing can go wrong if you’re staying here."

"Na"

"The location of the hotel is Excellent. The rooms and hotel is very outdated. I don't how this is being passed through as a 4 star hotel, unbelievable. The supervisor at the hotel reception is so rude and impolite he clearly needs to be trained again to do his job. A real attitude problem. The other staff at the hotel were good. It just clearly goes to show that one member of the team can drag the reputauion of the business to 0 stars. "

"Great for family "

"Some deficiancy found، like dust bin not working properly۔Wash basin over flow some time۔Room clearing and services delay few days۔Not as per standard as my ptivious two vist at the property۔"

"Good "

"They did not provide me any breakfast. I did ask what is the reason? No answer . So my advice to travelers to make sure while doing the reservation , what is the services you will get and have a copy of it ."