Hilton Suites Makkah

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Premium bedding, in-room safe, desk, soundproofing
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Overview of Hilton Suites Makkah

Hilton Suites Makkah

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Ibrahim Al Khalil Road, Mecca, 21955

Explore the area

  • Popular LocationSouk Al-Khalil1 min walk
  • Popular LocationKing Fahad Gate3 min walk
  • Popular LocationSafa and Marwah13 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Hilton Suites Makkah is connected to a shopping centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Souk Al-Khalil and Alkhalil Courtyard.

What's nearby

  • Souk Al-Khalil - 1 min walk
  • Alkhalil Courtyard - 1 min walk
  • King Fahad Gate - 3 min walk
  • As-Haabee Exhibition - 12 min walk
  • Safa and Marwah - 13 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

Restaurants

  • Alqandeel Restaurant — 1 min walk
  • Asia Restaurant — 1 min walk
  • Five Guys - 2 min walk
  • Cafeteria Al Abrag - 4 min walk
  • Al-Halwani Restaurant - 5 min walk

About this property

Hilton Suites Makkah

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
2 restaurants, a bar/lounge and 3 coffee shops/cafés are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. All 484 soundproofed rooms feature free WiFi and MP3 docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include 24-hour room service and LCD TVs.
Hilton Suites Makkah offers 484 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Mecca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SAR 150 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: SAR 200-250 per person
  • 2 restaurants and 3 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Feather duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for SAR 150.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between SAR 200 and SAR 250 per person (approximately)
  • Self-parking fee: SAR 150 per day
  • Rollaway bed fee: SAR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah Hotel
Hilton Suites Makkah Mecca
Hilton Suites Makkah Hotel Mecca

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 598 out of 825 reviews
5 - Excellent 72%
Rating 4 - Good. 176 out of 825 reviews
4 - Good 21%
Rating 3 - Okay. 28 out of 825 reviews
3 - Okay 3%
Rating 2 - Poor. 14 out of 825 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 825 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Nice lobby. Close to Haram. Food was good quality but lacking in variety for a 5 star hotel. Maintenance of rooms is not great. Bathroom condition was quite poor for a 5 star. Poorly applied silicone throughout. Bed headboards have ornate timber frames which are full of dust! Interior design is a combination of nice individual elements but which don't necessarily mesh together.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good; services were so so
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallahi what a beautiful experience !!! I don’t think you need any better hotel( if there is ) than Hilton Makkah suites. It’s so beautiful hotel, brand new, rooms are immaculate, staffs are super helpful and very friendly. It’s just across the haram. If we hear azan and start from the room, I still can catch the prayer inside the haram( it’s just 2-3 mins walk to kaba and haram boundary is just across the street) The hotel has shopping mall, food court . Really nice ! I stayed in Makkah tower last time. Makkah tower is good too but I feel like taking elevator and changing the elevator to catch the prayer takes more time even though it’s close to haram since it’s crowded( for Hilton Makkah suites ,you don’t need to change elevator). In summary - Cleanest hotel -spacious rooms ( we reserved 2 bedrooms and 3 baths) - Close hotel to haram( one of the closest hotels) - Excellent room service - Great breakfast Buffet ( more than 50 items) - Nice shopping mall and food court ( it has Al Bayk , KFC, Hardees ) I strongly recommend to stay in Hilton Makkah suites for Umrah and Hajj. If you get any helpful tips for preparing your hajj/Umrah trip, please make dua for me and my family.
Stayed 6 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed at the WiFi coverage in my Room 207. We stayed in a normal room and wi-fi range could not reach the bed. Overall the WiFi speed was very slow. I contacted Guest Relations about the WiFi issues but no one ever contacted me back to say the issue had been fixed. Very disappointed. Otherwise the hotel was very good and I have stayed here many times before.
Stayed 5 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021