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"The room is massive and well lit, that’s a major positive, and the bed is very comfy. Sadly, though the bathroom was nice, the shower leaked while I was using it, plus the rubber mat for inside the bath had hairs on it, so clearly hadn’t been properly cleaned. Also I had a checkout at midday, however a woman from housekeeping turned up at quarter past 11, making me feel rushed, I was about to jump in the shower so had to run around finding some clothes so I could answer the door and tell her she was almost an hour early. This should have been communicated by the hotel, so this was hugely disappointing, and I found it difficult to feel relaxed while I was getting ready to check out."

"Staff were fab and friendly Hotel was lovely Room was lovely, however... The beds are so hard, its like sleeping in a slab of concrete and the air con was a massive noise box on the floor. Breakfast was delicious and the free flowing nutella was lovely."

"Clean, efficient, well maintained"

"While the last minute rate was low for my room, I didnt expect everything to be worn down and dingy. I could feel the springs in the mattress and slipped and fell getting into the tub. The building itself looks impressive when you arrive, but the rooms leave a bit to be desired."

"River Grill food and service was top notch. Highly recommend "

"Great breakfast "

"Decent room. Air con wasn’t great. Shower over bath wasn’t great"

"Arrived early and was very greatfull for an early check in:)"

"Rooms were clean and efficient. Large showers. Staff was responsive, polite and professional. "