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"Great location. Huge hotel but very well run- we had no wait at check in and were seated immediately for the large breakfast buffet every day. The best is the big rooftop bar that had really long lines of people waiting to go in or get a table, but as a hotel guest we just walked out and were seated on two occasions. Notable complaint- we were there March 17-20 and while it was cool at night it was warm during the days and our room was very warm. The building did not have their air conditioning turned on yet. It is too noisy to sleep with the windows opened so it was a bit uncomfortable and disappointing. "

"Will come back again "

"Great location. Very modern and spacious. First class breakfast selections. "

"Divino este hotel el personal increíble "

"Excellent location and beautiful property"

"Nice hotel"

"The breakfast was A+ and the location couldnt be any better."

"I rarely write negative reviews, but our recent stay at this Madrid hotel was so horrendous that I feel obligated to warn others. Calling our room a "deathtrap" is honestly an understatement. Here is a breakdown of our nightmare experience: • Unlivable Conditions: They crammed four of us into a shockingly tiny 100-square-foot room. To make matters worse, there was absolutely no working HVAC. With four bodies in such a small space and zero air circulation, the room was genuinely suffocating. • Dismissive Service: Desperate for some air, we went down to the front desk to ask why the climate control wasn't working. Instead of an apology, a fan, or a room change, the staff was entirely unhelpful. Their grand solution? "Just open the window." • The Final Insult: The window they pointed to opened directly over a main street that is deafeningly loud 24/7. When we pointed out that the constant traffic and street noise would make sleep impossible, the front desk actually handed us cheap foam earplugs so we could "keep the window open." Between the suffocating heat, the claustrophobic quarters, and the sheer audacity of the staff offering earplugs instead of basic ventilation, this was easily one of the worst hotel experiences I've ever had. Do yourself a favor and book literally anywhere else in Madrid."

"Everything was spotless, smelled really good "