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Madeira Island Hotel Guide. Vila Gale Hotels in Madeira Island, Portugal

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Vila Galé Santa Cruz - Santa Cruz Hotels
Rating: 4.0 Stars
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Vila Galé Santa Cruz

Rua de Sao Fernando, 5, Santa Cruz - Map
 
 
"Excellent hotel."
Staff excellent as were public areas, reception staff were very helpful indeed. The public areas shone and were very festive and luxurious making you feel you were indeed on holiday. The indoor pool was lovely as it was mid December we had it to ourselves. Our room was clean and comfortable even though we were overlooking the car park. As the hotel was only 5% full it might have been prudent to put us overlooking the sea to encourage a return. We did think that the room decor needed a slight up date with paint scuffed off the walls in places and the carpet looking "used" . Unfortunately the breakfast was not up to standard. The meat on the cold table was of cheap cuts and mostly reconstituted. We were not given a menu the first day but were asked if we wanted an omelette. It was duly ordered as ham and cheese.......the ham was mushy reconstituted and very like spam. The second day we ordered from the menu, crispy bacon, scrambled egg mushrooms and tomatoe. We got an omelette with reconstituted ham, mushrooms and cheese. The breakfast fruit had been left overnight and the pears were going brown and the small individual fruit salads contained suspect grapes and were swimming in juice. Not what should be expected from a 4 star hotel where everything else was so good.
Traveller from Shropshire UK
Located in Santa Cruz, this family-friendly hotel is 0.2 mi (0.3 km) from Santa Cruz Beach, and within 6 mi (10 km) of Santo …More

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    92% recommended
    4.5
    From 68,143 Reviews