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Overview of Pestana Carlton Madeira Ocean Resort Hotel

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Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
32-inch LCD TV with cable channels, TV

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMadeira Casino7 min walk
    Popular LocationCR7 Museum9 min walk
    Popular LocationBarreiros Stadium10 min walk
    AirportFunchal (FNC-Cristiano Ronaldo)24 min drive
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  • Double or Twin Room, Mountain View

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, Mountain View
  • Suite

    4.2/5 guest room rating

    Room amenities

    • 678 sq ft
    • Sea view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuite
  • Double or Twin Room, Pool View

    4.4/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, Pool View
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsJunior Suite
  • Double or Twin Room, Sea View

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, Sea View
  • Family Room

    4.9/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsFamily Room

About this area

Funchal

Located in Funchal, Pestana Carlton Madeira Ocean Resort Hotel is in the city centre and near the beach. Funchal Marina and Complexo Balnear do Lido are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Madeira Botanical Garden and Santa Cruz Beach. Travelling with kids? Consider CR7 Museum, or check out an event or a game at Barreiros Stadium. Discover the area's water adventures with waterskiing, parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking.
Visit our Funchal travel guide
Popular Location

What's nearby

  • Madeira Casino - 7 min walk
  • CR7 Museum - 9 min walk
  • Barreiros Stadium - 10 min walk
  • La Vie Shopping Center - 16 min walk
  • Funchal Municipal Garden - 17 min walk

Getting around

  • AirportFunchal (FNC-Cristiano Ronaldo) - 24 min drive

Restaurants

  • Arcos — 1 min walk
  • Dona Amélia - 3 min walk
  • Bernini - 4 min walk
  • Casa Velha - 5 min walk
  • Petit Fours - 6 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Family-friendly Funchal hotel in Se, walk to CR7 Museum
A marina, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and a health club are on-site. All 286 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find balconies, 24-hour room service and minibars.
Pestana Carlton Madeira Ocean Resort Hotel offers 286 forms of accommodation with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Marina on site
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 3978

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Can I cancel my reservation for free at Pestana Carlton Madeira Ocean Resort Hotel and receive a full refund?
Yes, Pestana Carlton Madeira Ocean Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Pestana Carlton Madeira Ocean Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 3 Jan 2021 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Pestana Carlton Madeira Ocean Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pestana Carlton Madeira Ocean Resort Hotel?
Self-parking is available for EUR 20 per day.
What time is check-in at Pestana Carlton Madeira Ocean Resort Hotel?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Pestana Carlton Madeira Ocean Resort Hotel?
Checkout is at 11:00 AM.
Does Pestana Carlton Madeira Ocean Resort Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Pestana Carlton Madeira Ocean Resort Hotel located?
This family-friendly Funchal hotel is located by the ocean, within a 10-minute walk of Madeira Casino and CR7 Museum. Funchal Marina and Complexo Balnear do Lido are also within 1 mile (2 km).
4.4
Excellent
5 - Excellent
525
4 - Good
354
3 - Okay
69
2 - Poor
20
1 - Terrible
1

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff continue to offer a good service standard despite Covid restrictions.
Stayed 9 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All you expect in a top class hotel was present. The bedroom wass excellent. The dining facilities and food was superb and the entertainment was top class.
Stayed 7 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Incredible views, pools, staff (except for one male receptionist), well kept large and spacious rooms. Amazing breakfast spread, best enjoyed on the terrace of the in-hotel restaurant. Lovely trip advisors to help book adventures - one lady went above and beyond to get us on a dolphin boat tour after previous days were cancelled because of inclement weather. Overall very highly rated!
Stayed 7 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
This hotel is in a good position - between old town/harbour and Lido/promenade, with amazing sea views. It was spotlessly clean, room service was every day, overall the hotel is a little dated and areas are tired so an upgrade is needed to bring it back up to its 5 star rating. Breakfast was good with reasonable choice. Sadly on a personal note the tennis court is badly damaged and unsafe to play on.
Stayed 20 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with wonderful staff and great views. Our stay was all too short.
Stayed 2 nights in Feb 2020

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