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"The property could be excellent but the the cleanliness and upkeep is poor. It looks like it needs decorating and some maintenance is needed. There was no cooking equipment and limited cutlery. We have enjoyed our stay but feel let down by the upkeep of the property"

"We had a great stay in the penthouse flat. Great central location and lovely flat. Parking voucher worked but usual problem of finding a space. Only negative is the initial impression when entering the stair well it was must and the carpet was not clean. Which is the totola opposite to the flat which was very clean and well presented."

"Perfectly situated apartment, well furnished nice style.Good communication with hostUnfortunately 1 broken and 1 dirty plate in cupboard Otherwise a great place to stay and would use again"

"Unfortunately it was a cold and wet day when we arrived. After climbing a very narrow winding staircase to our apartment - some 40 or so steps - it was disappointing to find that the rooms were very cold as no heating had been switched on in anticipation of our arrival. After switching on the underfloor heating it did begin to warm up, but to add to the frustration this did not appear to work in the main bedroom or the ‘en suite’. A free standing electric heater was provided but wasn’t easy...

"Great Property in a great location"

"Easy to find, parking and all attractions very close by."

"We booked a short break to Whitby but when we got there we could not get into the property or contact the host. We ended up with no where to stay. It was a nightmare, and although we were refunded our money, I feel we are due some compensation for a wasted journey and spoiled weekend "