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"Very close to the station. Room small but clean. Bathroom very small but clean and shower good. "

"Convenient for airport stays particularly if you have early morning flights."

"Clean room,friendly,helpful staff close to Castle & shops "

"Great staff, clean room, good location"

"Handy parking underneath the hotel. Friendly greeting on arrival. All areas of the hotel were clean and welcoming. The deluxe room was spacious and comfortable. Used the bar which was very smart. From what I saw and experienced, this is a very nice hotel which we would definitely choose again."

"The conference was well organised and the service couldn't have been better. I was disappointed you charged extra for a mint tea after paying for an adfitional breakfast. "

"Lovely man on reception let us check in early and gave us an upgrade but the room was very cold, could'nt have a shower, no heating in the bathroom and heating it seems on timer so didnt come on until 6pm.... one thing i do not like is a cold room... Staff very nice and helpful, be careful of deal on in restaurant as breakfast and evening meal for 30.00 each includes drink but limited choice and charged me 4.00 for extra lemonade... very expensive. Will not be going back im afraid, parking £19.00 for 24 hours so not bad for centre of Bristol."

"Daniel booked me in efficiently and in a friendly manner. Room was clean. Bathroom floor was collapsing in front of the sink (room 9).TV, Kettle all worked fine thanks. I was very disappointed with the £5 parking charge which was unexpected."

"Fab location, clean well kept contemporary hotel with a good friendly atmosphere and attentive staff. Good fresh variety of breakfast and well spaced tables in the reataurant! We have already booked our next stay for next month. "