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"Hotel is very run down and in urgent need of an upgrade. Very disappointed overall, particularly as have stayed at other Leonardo hotels and they were great (hence why we booked this one). All staff were very friendly and helpful and it’s a shame that they have to work in an environment that is so run down. Upon complaining about general state of facilities we did receive a 50% refund, so big thanks to the manager for his understanding. The Leonardo chain should be ashamed that one of its hotels is in such a bad state."

"For a 5 star hotel breakfast was not on point. It was a hot plate option. Dog friendly hotel but that does not mean dogs should be on seats. This was like a 5 star butlins. This hotel lives on a name. "

"Nice location, great views, made to order breakfast was well done. We did not have time to enjoy the spa but it seemed lovely."

"Good size rooms. Very friendly staff. Pool, steam room, salt room, experience shower and jacuzzi all great. Excellent breakfast."

"Clean rooms, immaculate grounds with a lovely terrace to enjoy a relaxing drink overlooking the Loch"