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"Staff at check in were very helpful, although I had booked a king room but were asked to take a twin. Then upgraded, however the upgraded room had a dirty sock left in it by the window, the shower didn’t shut properly and the extractor fan in the bathroom was broken. The bed was comfortable and the rest of the room was nicely maintained and decorated. We didn’t use the executive lounge or many of the amenities as we were arriving quite late and catching an early flight"

"The bar adds a discretionary 12% onto your bill which should be removed as there is no table service, i will refuse to pay this in the future."

"Mattresses felt like sleeping on a hard counter top....Remmote was missing but was replaced in time. Spiders in the room. Breakfast was good."

"This hotel worked perfectly for me; arriving on a late flight and being able to walk directly into a hotel room from the terminal. The room is tiny and there isn’t a window, but the price is reasonable and who needs a window for a short overnight stop? I will definitely stay there again."

"Nice hotel and much quieter than I expected."

"Lovely maintained and staff, definitely the best I've stayed at at Gatwick. Room was modern as was public areas. Food in restaurant good too. Could do with better signage to the hotel from the north terminal transit but once you find it its very good "

"From arrival to departure everything was perfect. Reception were great, checkin was smooth, we parked in the hotel multi storey, the rooms were lovely and comfortable especially the bed. We had a delicious breakfast. Will definitely use again."

"Staff were brilliant. "

"Basic last minute family room after our original property let us down. Fair price for what you got. Didn't like the strong smell of air freshener on the first night felt like it was an attempt to mask something as could have sworn we smelt cannabis around the landing etc the first night, gone the second night and we only stayed the two nights. Window in the room was hard to close properly and lots of loud traffic all the time. Staff was friendly and had banter , shop and petrol station across the road and close enough to where we needed to go. Fair property for the money especially last minute."