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Europa Gatwick Hotel & Spa

Photo gallery for Europa Gatwick Hotel & Spa

Featured image
Indoor pool
Indoor pool
Indoor pool
Desk, free cots/infant beds, free rollaway beds, WiFi

Overview of Europa Gatwick Hotel & Spa

Europa Gatwick Hotel & Spa

3 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Balcombe Road, Maidenbower, Crawley, England

Explore the area

  • Popular LocationCounty Mall Shopping Centre5 min drive
  • Popular LocationCrawley Town Hall5 min drive
  • AirportLondon (LGW-Gatwick)7 min drive
  • Popular LocationTilgate Park8 min drive

Choose dates to view prices

About this area

Crawley

Near a metro station, Europa Gatwick Hotel & Spa is in Maidenbower, a neighbourhood in Crawley with good airport proximity and shopping. Hawth Theatre and Priest House are cultural highlights, and some of the area's landmarks include St. John the Baptist Church and Wakehurst Place. Tulley's Farm and Nymans are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • County Mall Shopping Centre - 5 min drive
  • Crawley Town Hall - 5 min drive
  • St. John the Baptist Church - 6 min drive
  • Tilgate Park - 8 min drive
  • K2 Crawley Leisure Center - 13 min drive

Getting around

  • Crawley Three Bridges Station - 3 min drive
  • Gatwick Airport (LGW) - 7 min drive

Restaurants

  • Real Barbecue & Bar - 3 min drive
  • LB1 - 4 min drive
  • Bengal Spices - 4 min drive
  • Old Punch Bowl - 6 min drive
  • Fatboys Joint - 6 min drive

About this property

Europa Gatwick Hotel & Spa

3-star Crawley hotel in Maidenbower with restaurant
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 246 rooms offer WiFi, 24-hour room service and TVs with satellite channels. Guests will also find coffee makers, free newspapers and hairdryers.
Europa Gatwick Hotel & Spa offers 246 forms of accommodation with free newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and public transport

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Dogs and cats welcome
1 per room

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Frequently asked questions

Overall score and ratings

2.6
Rating 5 - Excellent. 79 out of 923 reviews
5 - Excellent 9%
Rating 4 - Good. 170 out of 923 reviews
4 - Good 18%
Rating 3 - Okay. 194 out of 923 reviews
3 - Okay 21%
Rating 2 - Poor. 227 out of 923 reviews
2 - Poor 25%
Rating 1 - Terrible. 253 out of 923 reviews
1 - Terrible 27%

2.6/5

Cleanliness

2.9/5

Staff & service

2.6/5

Amenities

2.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the building architecturally it had some lovely features like the large wooden beams and open foyer. Staff were particularly helpful and efficient. Pool facilities were fab.
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Friendly staff but place could do with a serious face lift and modernising! Unfortunately vents full of dust, wooden doors cracked and water dams fed. Shame, as clearly popular and busy.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired property.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One room was dusty and filthy. The other room we were unable to turn the heating off
Stayed 3 nights in Aug 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible rooms, dated and smelly. Stain on chairs carpet and walls! Bathroom was even worse. Toilet didnt flush properly. Would never go back there even for free.
Stayed 1 night in Aug 2021