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"Excellent breakfast buffet"

"Staff at the concierge & the baggage team are nice"

"Fair to good overall. C+ - B- range."

"Great stay!"

"Hotel was nice, staff were ok. Room was clean and tidy. I had an issue and it took a while to fix. Downside no A/C so had to sleep with the window open which was noisy. "

"Everything you need. Clean, efficient and good amenities. Great location"

"The hotel is at a good location, a short walk to the “Tube” and easy to get to sites. The furnishings were dated and worn. The front of the bath tub was loose and the bathroom faucet dropped. I had a window with a nice view of the Tower Bridge. Overall the room seemed clean and the beds comfortable. The concierge gave us 2 universal outlet adapters with a $5 deposit for each"

"Staff were overwhelmingly helpful noting too much trouble .Khalid the night manager was especially helpful. One point of dissatisfaction was the fixed shower and hot water was quite cool"

"Overall service was good but staff attitude was average and the aircon in the room did not work. It was a warm day and the aircon did not work at all and we had to change rooms."