Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Jersey c.i.

There are very few hotels in the City of London ar

Posted 25-Sep-2016
Pros: It is situated in the City of London
Cons: The room we occupied ( No 1223 )needs an upgrade
Location: It is in the City of London, but too far out of the main area, and away from the " middle area " i.e. the Covent Garden
We were not able to check in until after 2.30 pm. Therefore we did not have a room to which to charge our lunch, taken on arrival at 1.15 pm. The Trainee receptionists, very pleasant and able to fulfil the basic elements did no have the experience to deal with this eventuality.
Comment from Hotel Management
26-Sep-2016 by General Manager , Hotel Management
Thanks for your feedback, sorry to hear you had some difficulties on arrival and I do hope that the team were able to get this resolved for you. We do hope in the coming months we will be able to refresh some of our rooms and we do hope to be able to welcome you back to hotel in the future.
4out of 5
by A verified traveller from Chile

Good hotel with excellent staff

Posted 22-Sep-2016
Pros: This is a good hotel in good condition with very friendly staff.
Location: In the area you have supermarkets and many restaurants. This is not the area you will visit for itself. Just a convenient location.
At a reasonable distance from the underground in a good location, worthwhile for its price.
Comment from Hotel Management
22-Sep-2016 by Mukund, Hotel Management
Hi Daniel Thank you for your positive feedback, in particular on our staff. Kind regards
4out of 5
by A verified traveller from Moncton, N.B. Canada

Hotel is centrically located easy access to London

Posted 21-Sep-2016
Pros: Location
Found Hotel staff very helpful. Hotel is centrally located.
Comment from Hotel Management
22-Sep-2016 by Mukund, Hotel Management
Hi Raymond Thank you for your kind feedback. Kind regards
4out of 5
by A verified traveller from Stcokholm

Trevligt och centralt

Posted 20-Sep-2016
Pros: Trevlig personal, god frukost, bra läge.
Location: T-banan är några minuter bort. Bank och The Shard är på promenadavstånd. Jamie Olivers restaurang Fifteen ligger runt hörnet.
Jag spenderade 3 nätter i ett enkelrum. Standarden på hotellrummet var bättre än jag hade förväntat mig. Trevligt hotell som jag kan rekommendera för kortare eller längre vistelser.
Comment from Hotel Management
22-Sep-2016 by Mukund, Hotel Management
Dear Frederika Thank you for your feedback. Kind regards
4out of 5
by A verified traveller

Prima en gastvrij

Posted 19-Sep-2016
Goede ligging Mooi zwembad Dito ontbijt Goede bediening
Comment from Hotel Management
19-Sep-2016 by General Manager , Hotel Management
Thanks for the great feedback, we hope to see you again soon!
5out of 5
by A verified traveller from M

Excellent facilities, great central location!

Posted 17-Sep-2016
Finding a hotel in London that is good value, nice, in a good location and has a pool was pretty much the best find I've ever made on Expedia!
Comment from Hotel Management
19-Sep-2016 by General Manager , Hotel Management
Thanks for the great feedback, we hope to see you again on your next trip to London!
2out of 5
by A verified traveller

No ac in the room and the room was tiny.

Posted 15-Sep-2016
The room was tiny and there was no air conditioning in the room which made the room horrible
Comment from Hotel Management
19-Sep-2016 by General Manager , Hotel Management
Thanks for the feedback, sorry to hear you did not enjoy your stay. We do have premium rooms that do offer our guests air conditioning and more space. We do hope that you will stay again during another trip to London and try our premium rooms.
3out of 5
by A verified traveller

Gutes Preis-Leistung-Verhältnis

Posted 15-Sep-2016
Ordentliches Hotel, ziemlich zentral, kleines Zimmer und dennoch ein gutes Preis-Leistung-Verhältnis für London...
Comment from Hotel Management
16-Sep-2016 by Anna, Hotel Management
Dear Guest, Thank you for your feedback. Don't forget to try our leisure facilities next time you visit London.
3out of 5
by A verified traveller

Cerca del metro

Posted 05-Sep-2016
Pros: Buen servicio en la recepcion, limpieza diaria,
Cons: tienen otra alberca, que no es para todos los huéspedes, deberían ofrecerla aunque tuviera un costo adicional
Location: Cerca del hotel están calles transitadas, llenas de tiendas y restaurantes
habitaciones pequeñas pero limpias , buena recepción, cerca del metro o de pasada de autobuses por lo que el traslado hacia cualquier parte de Londres fue facil y economico
Comment from Hotel Management
07-Sep-2016 by Vincent Hymas, Hotel Management
Hello Jose, thank you for your feedback. I am pleased you liked the hotel and local area. I appreciate your thoughts about the swimming pool. We look forward to welcoming you back next time you are in London.
4out of 5
by A verified traveller

Very good standard

Posted 04-Sep-2016
Very good standards in all aspects, but a bit far from central london and a 10 min walk to the subway
Comment from Hotel Management
06-Sep-2016 by Anna, Hotel Management
Thank you for your feedback, tamara. Hope to see you soon.