Ratings based on 595 Verified Reviews

3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Rooms are tired and in need of modenisation

Posted 04-Feb-2017
Pros: Few minutes walk from Old Street Underground Station and easy to get to from King's Cross Station.
Cons: Rooms need updating to modern standards.
Location: Area is quite vibrant. Plenty of bars and restaurants.
I've previously stayed at other Thistle Hotels such as the Tower. They have always been modern and fairly luxurious. However, this hotel falls well below these high standards. Room was clean and tidy, and OK for one night, but nothing special. Room was not air-conditioned - not a problem this time of year, but would be in summer. The new DoubleTree Hilton in Islington is so much nicer, for not much more money. I was woken up in the middle of the night - sounded like they were emptying the rubbish bins. But I guess this wasn't the hotel's fault.
Comment from Hotel Management
10-Feb-2017 by Anna, Hotel Management
Dear Guest, Thank you for your feedback. We are glad that you have liked the area, and you found the room clean and tidy. Why don't you try one of our premium bedrooms next time you visit London? These rooms have air conditioning. Our Premium King bedrooms come with Nespresso Machines and free mini bars. We hope to see you soon.
4out of 5
Recommended
for Everyone
by A verified traveller from O

Posted 30-Jan-2017
Really nice size room. Comfy bed & a cheeky upgrade when checking in. Hotel always smells so clean & fresh. Great stay overall
Comment from Hotel Management
30-Jan-2017 by General Manager , Hotel Management
Thanks Kim, we hope to see you again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Walefield

Really friendly and helpful staff, comfy bed

Posted 30-Jan-2017
Comfortable and clean room, transport links, nice quiet location. We didn't have breakfast (got up late) but we found out that it's free if you book direct with the hotel. We didnt know they had a pool so took no swimmers! I'd stay here again!
Comment from Hotel Management
30-Jan-2017 by General Manager , Hotel Management
Thanks for your lovely feedback, we hope to see you again soon, make sure you bring your swimming things for your next stay!
2out of 5
by A verified traveller

The worst hotel I have experienced

Posted 18-Jan-2017
Pros: nothing
Cons: everything
Location: i have no idea .I spent my time sightseeing in other area.
Staff very rude no. hotel porter to help with luggage. Poor communication skills , from staff .I will never set my foot in that hotel again. the food was dreadful. Third world standards hotel . SOULESS HOTEL
Comment from Hotel Management
27-Jan-2017 by General Manager , Hotel Management
Thanks for your feedback, sorry to hear you were disappointed with your stay, if you would like to discuss your stay further with us please do contact us.
2out of 5
by A verified traveller

no soundproofing

Posted 17-Jan-2017
the room was small which would have been tolerable but the lack of soundproofing meant that it was impossible to sleep even though the rooms next to me were not being disruptive, just moving around normally. Overall the hotel just seemed mean its services and facilities.
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Lovely spacious & quiet

Posted 17-Jan-2017
A very good hotel, which was very spacious & quiet. Nice pool, but lockers were an additional charge & the spa wasn't warm, which in a London winter would have been nice. A bit of a walk from the 3 tube stations near it, which was a struggle with luggage.
4out of 5
Recommended
for Everyone
by A verified traveller

No complaints

Posted 12-Dec-2016
Good value for money, couldn't fault the place !!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
16-Dec-2016 by General Manager , Hotel Management
Thanks for the great feedback, we hope to see you again soon.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Dec-2016
Veldig bra, enkelt og fint hotell som fungerer fint til storbyferie, tar kun ca. 20 min og komme seg inn til sentrum!
Comment from Hotel Management
05-Dec-2016 by General Manager , Hotel Management
Thanks for the feedback, we hope to see you on your next trip to London
5out of 5
Recommended
for Everyone
by A verified traveller from Vriezenveen

Prima hotel!

Posted 29-Nov-2016
Pros: Prettig personeel. Netjes en schoon.
Prima hotel met vriendelijke en hulpvaardige Nederlandse receptioniste!
Comment from Hotel Management
05-Dec-2016 by General Manager , Hotel Management
Thanks for your great feedback, we hope to see you on your next visit to London.
3out of 5
Recommended
for Everyone
by A verified traveller from Weymouth

GREAT LOCATION!!

Posted 29-Nov-2016
Chosen for location and price. Didn't disappoint on that criteria! First impressions were very good on arrival, but room was small and the decor and furniture in need of update, however it was very warm and clean. Didn't do breakfast so couldn't comment on food standard. Recommended if you you are looking for a short stay but don't want the trimmings!
Comment from Hotel Management
05-Dec-2016 by General Manager , Hotel Management
Thanks for your feedback, great to see you had a good stay we us, we hope to see you on your next trip to London.