There are very few hotels in the City of London ar
We were not able to check in until after 2.30 pm. Therefore we did not have a room to which to charge our lunch, taken on arrival at 1.15 pm.
The Trainee receptionists, very pleasant and able to fulfil the basic elements did no have the experience to deal with this eventuality.
Comment from Hotel Management
26-Sep-2016 by General Manager , Hotel Management
Thanks for your feedback, sorry to hear you had some difficulties on arrival and I do hope that the team were able to get this resolved for you.
We do hope in the coming months we will be able to refresh some of our rooms and we do hope to be able to welcome you back to hotel in the future.