Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from W

Quiet near great shopping and historical sites.

Posted 05-Feb-2016
Located on St. James Place. In a quiet neighborhood, with parliament and Westminster Abbey within walking distance. Also, short walk via the birdcage, to historical sites and Soho. High end shopping on Jermyn St and nearby Burlington and Picadilly Arcades. Great dining options close by, also, at the hotel restaurant. Service and accommodation was amazing. The staff was warm and quick to attend to your needs. Check out the American Bar, downstairs, an institution.
5 out of 5
Recommended
for Everyone
by A verified traveller from Westfield, NJ

Superb Concierge Service

Posted 04-Jan-2016
We had a wonderful stay at The Stafford London for New Year's Eve. The hotel was festive and beautifully decorated. The location was perfect for dinner, a play and watching the fireworks from the balcony. The staff went above and beyond to secure reservations for us and to make sure our stay was memorable. They were pro-active with the many street closures and holiday changes in the area and made sure we made our reservations and flights on time. We cannot wait to visit again!
5 out of 5
Recommended
for Everyone
by A verified traveller

A little gem in the center of london

Posted 02-Jan-2016
Wonderful, clean tidy and old school charm. Very British In the heart of London
5 out of 5
Recommended
for Couples
by JEAN C

Wonderful place

Posted 08-Nov-2015 on Hotels
Old fashioned and delightfully styled.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Great Quiet Location

Posted 26-Oct-2015
Off the main street, very quiet location. You can walk to pubs, shopping, St. James & Green Park, Buckingham palace, Westminster and Piccadilly. We walked to the Churchill Mseum which should be must see for history buffs. Concierge was very helpful with all ours questions. Would stay there again.
Comment from Hotel Management
02-Nov-2015 by Frank Laino, Hotel Management
Dear DSD, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence
3 out of 5
by A verified traveller from DC

Average, not good for bisness

Posted 26-Oct-2015
Pros: Location
Cons: WiFi
The Stafford staff is great but the rest is average. Nothing special about decor, room comfort or amenities. WiFi is miserable, making it impossible to do business calls or emails or any iFunctions...
5 out of 5
Recommended
for Couples
by A verified traveller from Fort Worth TX

Very Nice Hotel

Posted 19-Oct-2015
Pros: Excellent access to everything. Staff was very friendly and polite. Great bar.
Cons: Room was a bit on the small side.
Stayed here on an 8 night visit to London. Very nice hotel, in the heart of St, James
Comment from Hotel Management
02-Nov-2015 by Frank Laino, Hotel Management
Dear Bob, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay. We look forward to welcoming you back to The Stafford in the future. Kind regards, Frank Laino Executive Concierge/Director of Service Excellence
5 out of 5
Recommended
for Couples
by junkit

Quick 2 nights in London

Posted 07-Oct-2015 on Orbitz
LOVED the Stafford! We switched from another hotel on arrival and we were happy we did! Service was great! The bar downstairs is lively and fun! Great location!
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel but.....

Posted 02-Oct-2015
Pros: Staff Public spaces
Cons: Mattress
Beautiful hotel but our Queen bed was only a double. Rooms really vary in size. Mattress was too soft and had an indentation in the middle.
5 out of 5
Recommended
for Couples
by Elizabeth from Rock Tavern, NY

satisfied guests

Posted 25-Jul-2015 on Hotels
Wonderful hotel in a convenient location in London but not in the hustle and bustle. We walked to everything but the Tower. Tube station very close. Concierges were outstanding. We had a problem with our room and they went above and beyond to resolve it. If we go back to London, we will stay here.
Comment from Hotel Management
03-Oct-2015 by Spencer Yeo, Hotel Management
Dear Elizabeth, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your recent stay and the convenient location to many of the London attractions. We look forward to welcoming you back to The Stafford in the future. Kind regards, Spencer Yeo, General Manager