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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.2 out of 5 Very good
777 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Kitchen
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationHyde Park10 min walk
Popular LocationKensington Palace15 min walk
Popular LocationMarble Arch3 min drive
AirportLondon (LHR-Heathrow)39 min drive

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  • Studio Suite

    Room amenities

    • 172 sq ft
    • Sleeps 2
    More detailsStudio Suite
  • Deluxe Studio Suite

    Room amenities

    • 269 sq ft
    • Sleeps 3
    More detailsDeluxe Studio Suite
  • Luxury Studio Suite

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsLuxury Studio Suite
  • Executive Studio Suite

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsExecutive Studio Suite
  • Single Room

    Room amenities

    • 150 sq ft
    • Sleeps 1
    More detailsSingle Room

About this area

London

Located in London's London City Centre neighbourhood, Cleveland Hotel is in the city centre and near a metro station. Royal Albert Hall and Victoria and Albert Museum are cultural highlights, and travellers looking to shop may want to visit Queensway and Oxford Street. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussaud's Wax Museum, a top attraction not to be missed.
Visit our London travel guide
View in a map
Popular Location

What's nearby

  • Hyde Park - 10 min walk
  • Kensington Palace - 15 min walk
  • Marble Arch - 3 min drive
  • Oxford Street - 3 min drive
  • Natural History Museum - 5 min drive

Getting around

  • Bayswater Underground Station - 7 min walk
  • London Paddington Station - 9 min walk
  • AirportLondon (LHR-Heathrow) - 39 min drive

Restaurants

  • Tukdin - 4 min walk
  • Pret A Manger - 5 min walk
  • Flavors Of India - 5 min walk
  • Halepi - 5 min walk
  • Gold Mine - 5 min walk

About this property

Cleveland Hotel

3.5-star London hotel in London City Centre, walk to Queensway
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. All 30 rooms have LCD TVs with digital channels, and feature kitchenettes with fridges, hobs and microwaves. Complimentary wireless Internet access, coffee/tea makers and hairdryers are among the other amenities available to guests.
Cleveland Hotel offers 30 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 13 for adults and GBP 13 for children

Family friendly

  • Dry-cleaning service
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Lithuanian
  • Polish

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob
  • Toaster

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 13 for adults and GBP 13 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Cleveland Hotel and receive a full refund?
Yes, Cleveland Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cleveland Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Cleveland Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cleveland Hotel?
Cleveland Hotel doesn't offer parking.
What time is check-in at Cleveland Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Cleveland Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Cleveland Hotel located?
Located in London City Centre, this hotel is within a 5-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mile (2 km). Bayswater Underground Station is 7 minutes by foot and Queensway Underground Station is 9 minutes.
4.2
Very good
777 reviews
5 - Excellent
285
4 - Good
366
3 - Okay
94
2 - Poor
22
1 - Terrible
10

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpfull staff Free coffe at front desk
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Staff & service
Had mini kitchen. Shower faucets hard to use. Spent 5 minutes trying to get it acceptable
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious room, and good value
London hotels are often hit n miss, but this venue is a favourite of mine. Brilliant warm service makes all the difference.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value. Vety cozy room, and it was huge. Loved the kitchenette although no pots and pans ? the staff were amazingly helpful and friendly
Stayed 3 nights in Jan 2020

5/5 Excellent

Stayed 6 nights in Jan 2020

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